KNO Post Purchase Surveys

With Kno we're able to *easily* gather actionable insights directly from our customers; solving pain points, enriching their data, and understanding attribution. I Kno these guys will continue to innovate for brands seeking to hear directly from their best critics & fans! The team are incredibly supportive and we're grateful for this partnership :)

great, helpful, informative.

Unbelievably responsive team. They set us up the week before black friday, head of CS was on calls with us right before Thanksgiving. Can't think of a smoother implementation. One of my favorite if not favorite SaaS providers to date.

So far so good. Easy to use and effective way to learn more about our customers.

Knocommerce has been a huge asset to our business in understanding what drives purchases from new and returning customers. The audience filter also enables us to understand how this differs from market to market, would recommend!

Easiest onboarding I've ever done and super useful insights.

Incredibly useful. There is no better source of truth than your own customers and KNO does it in a clean and customizable way. And if you ever have questions, they're great at helping you figure out how to do what you want to do. Great tool!

I had wonderful support from Louise on their team in getting our account up and running. We're loving using Kno to garner data on how our customers heard about us. Simple solution to the matrix that is marketing attribution! Thanks Kno!

The best app for customer insights. Excellent, proactive customer support as well!

KNO is the best app you can add to your Shopify store. It does exactly as it promises, it's affordable and their customer service is excellent. The best part? You'll gain major insights from post-purchase surveys.

Customer service is excellent. Whenever I have questions, they respond immediately and work on the problem. Reporting/data exports could be improved in some ways.

App is easy to install and set up. Really happy with the customer service. Landon was friendly and pro-actively responded to all our queries, even when it was after hours!

Kno Commerce has been a real added value in our customer analysis. Thanks to the teams for their responsiveness and professionalism.

Très bonne expérience, les données sont faciles à lire et à analyser Les équipes sont très réactives

KNO has been a great post purchase solution for us, the UI and customer experience has been the best we've used. It's good to have a tool that we don't have to worry about. Happy to be a partner and grateful for the support from our KNO team.

We've been using Kno for about 6 months and are huge fans. Easy to set up, intuitive to use, great support, and an even better product. It has quickly become one of our most used Shopify apps! :)

Tried to use to ask first time customers where they hear about us (template in their free campaign/ examples above), spent 20 minutes setting it up only to find that filtering to only ask new customers would be using an "audience" and would require the $120/ month plan. Grapevine does this for $15/ month at scale. Fairing also reasonable and great to work with. Nothing makes me more aggrevated than having my time wasted deceptively.

Everything about this is easy to use. From building to reporting on surveys, it's intuitive and effective. We are very happy - KNO makes learning about our customers experiences a breeze!

We've tried several post purchase survey apps and KNO has been the the best by far. The team is extremely responsive and they're constantly rolling out new features. Our company has been able to use data from our KNO Post Purchase Surveys to make more educated marketing decisions, improve customer experiences, and give data driven feedback to our product team.