Koongo: Sell on Marketplaces for Shopify

Koongo: Sell on Marketplaces

Koongo: Sell on Marketplaces - Zalando, Bol, Amazon or eBay.

Developer

Rating

4.6

feedback

144

Reviews

chart

#1,632

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    1%
  • Less than a month
    20%
  • Less than a year
    49%
  • More than a year
    27%

Reviews Summary

The reviews for the Shopify App are mostly positive, highlighting the exceptional customer service and quick support provided by the team. Users appreciate the ease of use and effectiveness of the app in connecting to various marketplaces. The support team, especially individuals like Carlos and Raul, receive high praise for their responsiveness and problem-solving skills. However, there are some negative reviews mentioning issues with support response times, difficulties in setup, and confusion with the app's functionalities. Some users also expressed concerns about the pricing and the complexity of the application.

Highlights

Exceptional customer service and quick support
Ease of use and effectiveness in connecting to marketplaces
Praise for specific support team members like Carlos and Raul
Negative reviews mentioning support response times and setup difficulties
Concerns about pricing and complexity of the application

Rating Breakdown

  • 5
    87% (125 ratings)
  • 4
    4% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    8% (11 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 8, 2024

The best app to connect to marketplaces. Extraordinary assistance, they always respond quickly and help in every situation. Fantastic, thanks!

Using app

--

Total reviews

166

Average rating

4.9

5 / 5 Share

Sept. 6, 2024

Ottimo servizio, assistenza perfetta.

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 18, 2024

still waiting for the support! someone need to read carefully and asnwer or no clients for you!

Using app

14 days

Total reviews

1

Average rating

1.0

Developer Reply

I’ve checked internally and we’ve sent messages before, on the same day, and after your review. It seems you might not be receiving them, as we haven’t heard back. We’re still here to help and would love to resolve this. Please check your inbox and spam folder, or contact us directly so we can assist you. Looking forward to your response!

5 / 5 Share

July 12, 2024

Le service client est PARFAIT ! Merci pour votre aide et votre réactivité. Véritable gain de temps pour arriver aux paramètrages souhaités. Je recommande ++

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

July 11, 2024

Works flawlessly and the support is insanely fast

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

All reviews

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