Koongo: Sell on Marketplaces
Koongo: Sell on Marketplaces - Zalando, Bol, Amazon or eBay.
Rating
4.4
feedback
147
chart
#1,834
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
3%
-
Less than a month
31%
-
Less than a year
51%
-
More than a year
12%
Reviews Summary
The reviews for the Koongo Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the excellent customer support, quick response times, and helpful assistance provided by the support team. Users appreciate the app's functionality in connecting to various marketplaces and generating feeds efficiently. Additionally, the app is praised for its ease of use and seamless integration with Shopify. On the other hand, negative feedback revolves around issues with terminology, user interface, and documentation. Some users found the app challenging to set up and encountered difficulties with certain functionalities like order synchronization. There were also complaints about delayed or inadequate support responses, especially for specific marketplace integrations like Zalando. Pricing was another concern for some users, considering the level of support provided.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 6, 2025
The support was friendly, quick, and very accommodating. Thank you so much!
Jan. 30, 2025
The terminology and UI from this app could be improved a lot. On a weekly basis i have to contact them in order to understand certain functionalities like 'Order Sync'. Also their documentation is missing important information what makes it a lot harder to setup your store with Koongo. Overall not that happy and considering other apps instead of Koongo.
Dec. 19, 2024
L'application marche parfaitement avec Amazon. On avait juste un problème de reconnaissance des variantes de nos articles sur la marketplace d'Amazon : toutes s'affichaient en "neuf" au lieu de s'afficher en "neuf" ou "d'occasion". Le service d'assistance a réussi à reprogrammer ce qui devait l'être et enfin ! une application intermédiaire entre notre boutique Shopify et la marketplace d'Amazon fait le "job" à 100% sans que l'on ait à intervenir. Ça fait plaisir et ça fait gagner (beaucoup) de temps !
Oct. 8, 2024
The best app to connect to marketplaces. Extraordinary assistance, they always respond quickly and help in every situation. Fantastic, thanks!
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