Koongo: Sell on Marketplaces
Koongo: Sell on Marketplaces - Zalando, Bol, Amazon or eBay.
Rating
4.6
feedback
145
chart
#1,710
Reviews Over Time
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Reviews Summary
The reviews for the Shopify App are mostly positive, highlighting the exceptional customer service and quick support provided by the team. Users appreciate the ease of use and effectiveness of the app in connecting to various marketplaces. The support team, especially individuals like Carlos and Raul, receive high praise for their responsiveness and problem-solving skills. Many users recommend the app for its seamless integration with different platforms and the ability to customize feeds to meet specific needs. However, there are a few negative reviews mentioning issues with support response times, complexity in setup, and confusion with certain functionalities. Some users also found the app expensive for the services provided.
Highlights
Rating Breakdown
All reviews
Dec. 19, 2024
L'application marche parfaitement avec Amazon. On avait juste un problème de reconnaissance des variantes de nos articles sur la marketplace d'Amazon : toutes s'affichaient en "neuf" au lieu de s'afficher en "neuf" ou "d'occasion". Le service d'assistance a réussi à reprogrammer ce qui devait l'être et enfin ! une application intermédiaire entre notre boutique Shopify et la marketplace d'Amazon fait le "job" à 100% sans que l'on ait à intervenir. Ça fait plaisir et ça fait gagner (beaucoup) de temps !
Oct. 8, 2024
The best app to connect to marketplaces. Extraordinary assistance, they always respond quickly and help in every situation. Fantastic, thanks!
Aug. 18, 2024
still waiting for the support! someone need to read carefully and asnwer or no clients for you!
I’ve checked internally and we’ve sent messages before, on the same day, and after your review. It seems you might not be receiving them, as we haven’t heard back. We’re still here to help and would love to resolve this. Please check your inbox and spam folder, or contact us directly so we can assist you. Looking forward to your response!
July 12, 2024
Le service client est PARFAIT ! Merci pour votre aide et votre réactivité. Véritable gain de temps pour arriver aux paramètrages souhaités. Je recommande ++
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