Koongo: Sell on Marketplaces

We’re continuously working on improving our integrations, and there are new enhancements for Mirakl marketplaces coming soon. More updates to follow shortly.

Glad to hear the integrations and our team’s responsiveness worked well for you. We’ll keep improving and adding support for more marketplace soon!

We’d like to clarify that we reached out several times to assist you with the OnBuy integration, but unfortunately did not receive a response from your side. We can also confirm that a new trial was granted and the requested refund was issued. Our team remains fully available to support you with OnBuy, including complete product feed configuration and order synchronization via API. We’re ready to guide you step by step to ensure a smooth and successful setup this time.

Customer service is a real priority for us. We always aim to support our partners beyond plan limits whenever possible and together find solutions that keep everything running smoothly.

We’re happy to hear the team has been responsive and helpful whenever you needed support. Fast and reliable assistance is something we truly care about.

Thank you for the great feedback, we truly appreciate it. It gives us the energy to keep releasing new features that simplify and improve all integrations.

Really good to hear that Koongo is working well for managing and publishing your Amazon catalog, and that the filtering and pricing controls are giving you the flexibility you need. Amazon integrations are constantly evolving, so we keep adding new features and improvements to make even complex setups as straightforward as possible.

Great to hear that Koongo is helping you manage your Amazon listings smoothly and that the flexibility and workflow are making a real difference. We’re especially glad the platform stands out compared to other solutions you’ve tried, particularly with the newer Amazon SP-API requirements for creating products and listing offers. Thanks again for your trust and support.

Good to hear both the app and support team are meeting your expectations. We work hard to keep Koongo always reliable, efficient, and competitively priced without compromising quality.

Thank you for being with us for so many years, it truly means a lot. We’re glad to hear everything is running smoothly and scaling with your growth. We look forward to supporting your continued success across all your marketplaces.

We know starting with new software can take a bit of getting used to, especially with more complex marketplace setups. We always aim to keep things as simple as possible. Good to hear our support team was able to help get everything up and running.

Quick and helpful assistance is something we always aim to provide so users can keep their integrations and marketplace connections running smoothly. Your feedback is truly appreciated!

Hi there, we’re sorry you had this experience. Just to clarify, our support team responded to all your tickets in less than an hour and followed up several times, including four emails, unfortunately we never heard back from you. We’d be glad to continue helping you whenever you’re ready.

It’s great to hear that you had a professional and attentive support experience. Our team always aims to provide clear and reliable help whenever it’s needed. We truly appreciate you sharing your thoughts.

We’re glad to hear that the support you received was quick, friendly, and helpful. Providing timely and attentive assistance is very important to us. We truly appreciate you taking the time to share your experience.

Our goal is to make it easier to manage product feeds, sync orders, and connect to multiple marketplaces. We appreciate your feedback and take it into account as we continuously improve the UI, clarify terminology, and expand our documentation to enhance the overall user experience.

We’re glad to hear that the app is working perfectly with Amazon and that the issue with variant recognition was successfully resolved. Proper handling of conditions and variations is essential for accurate Amazon listings, and we’re pleased we could adjust the setup to ensure everything displays correctly.

Supporting many sales channels while keeping product data and orders synchronized is exactly what the platform is built for. It’s also great to know that the assistance you received was quick and helpful whenever needed. Thanks!

We're pleased to hear that you’re happy with both the service and the support. Feedback like this is always appreciated and motivates us to keep improving.