Koongo: Sell on Marketplaces
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very helpful platform to manage your shopify feed. we use it daily to sync orders between marketplaces. the app is very user friendly and the support is top notch!
Their support team is just outstanding. Their involvement and followup is something extraordinary. We worked with Raül to solve an complicated issue and he solved it in a matter of few days.
Very useful app if you're selling on marketplaces. The support team is really helpful once you need any assistance.
We’ve been using Koongo to manage our marketplace integrations and it has made the whole process much easier and more efficient. The platform offers a lot of useful options for managing products, prices and orders across different marketplaces. What we appreciate most is the support team. They are always helpful, responsive and willing to explain things clearly whenever we have a question or run into an issue. It’s great to know that there is someone who can quickly help when needed. Overall, we’ve had a very positive experience with Koongo and would definitely recommend it for marketplace management.
Great support team, We had many issues in the beginning but the customer service is top notch!
Perfect for selling on marketplaces. Team is helpfull if facing any issues.
Koongo offers many possibilities for managing marketplace integrations, but our recent experience with the bol integration was frustrating. A repricer that was set to Monitoring Mode turned out to still block updates to our active offers due to MinimumPrice errors. As a result, an important change to our delivery promise was not correctly sent to bol. For a small business without its own IT department, hidden technical dependencies like this are extremely difficult to identify. It also took some time before support focused on the actual issue. Eventually, Pavel identified the cause, disabled the repricer, and ensured that the synchronization worked correctly again. He certainly deserves credit for resolving the issue. My main recommendation for Koongo is greater transparency. Features in Monitoring Mode should not block critical updates without a very clear warning. Issues that can affect seller performance or even the status of a marketplace account should be flagged proactively and much more visibly. Koongo is a powerful platform with good technical support once the right issue is identified, but usability, transparency, and error reporting could be significantly improved for small businesses.
10/10 fast communication, good software
Koongo is currently one of the best integrators on the market. Their support, especially Raül is excellent and very helpful. I definitely recommend it.
We’re continuously working on improving our integrations, and there are new enhancements for Mirakl marketplaces coming soon. More updates to follow shortly.
Good connector for some marketplaces. reactive and efficient team. I recommend
Glad to hear the integrations and our team’s responsiveness worked well for you. We’ll keep improving and adding support for more marketplace soon!
Tried there system and could not remove all the errors, so hired a freelancer and they still could not solve the problem. Did not get a trial and they took a months fee from us said they would refund our money then said no chance of A REFUND. So would NOT recommend this system unless you want to waste money and time.
We’d like to clarify that we reached out several times to assist you with the OnBuy integration, but unfortunately did not receive a response from your side. We can also confirm that a new trial was granted and the requested refund was issued. Our team remains fully available to support you with OnBuy, including complete product feed configuration and order synchronization via API. We’re ready to guide you step by step to ensure a smooth and successful setup this time.
Very good customers service, thanks Carlos
Customer service is a real priority for us. We always aim to support our partners beyond plan limits whenever possible and together find solutions that keep everything running smoothly.
Pavel, Kai and all the others Very good app and they will always help when you have a question or problem. they respond fast and all of them are very helpfull to fix things
We’re happy to hear the team has been responsive and helpful whenever you needed support. Fast and reliable assistance is something we truly care about.
Always working. Support is top-notch. Especially Raül. Great guy! :)
Thank you for the great feedback, we truly appreciate it. It gives us the energy to keep releasing new features that simplify and improve all integrations.
Koongo has proven to be the ideal tool for managing and publishing my existing catalog on Amazon. The system provides extensive filtering options, excellent control over pricing rules, and a workflow that feels both efficient and reliable. Before switching to Koongo, I tested other apps such as CedCommerce, LitCommerce, and Codisto — none of them came close. Koongo truly stands in a higher league. The support has also been exceptional. Pavel, in particular, has followed me with professionalism and remarkable responsiveness, making the whole setup process smooth and problem-free. Absolutely recommended!
Really good to hear that Koongo is working well for managing and publishing your Amazon catalog, and that the filtering and pricing controls are giving you the flexibility you need. Amazon integrations are constantly evolving, so we keep adding new features and improvements to make even complex setups as straightforward as possible.
Koongo is the perfect solution for listing existing products on Amazon. The platform offers a wide range of filters, great flexibility for pricing strategies, and an overall smooth and intuitive workflow. I had previously tried other integrations like CedCommerce, LitCommerce, and Codisto, but Koongo is on a completely different level — truly another category.
Great to hear that Koongo is helping you manage your Amazon listings smoothly and that the flexibility and workflow are making a real difference. We’re especially glad the platform stands out compared to other solutions you’ve tried, particularly with the newer Amazon SP-API requirements for creating products and listing offers. Thanks again for your trust and support.
Amazing support, great working app. Cheaper, but better than competitors we have tested.
Good to hear both the app and support team are meeting your expectations. We work hard to keep Koongo always reliable, efficient, and competitively priced without compromising quality.
We’ve been using Koongo for several years across multiple channels and it’s been absolutely reliable. Product feeds and order synchs run smoothly, updates are fast, and the app scales as our catalog grows. The real standout is the support team. Super responsive, proactive, and genuinely helpful with any edge case or marketplace nuance. If you need dependable feed management and a partner who actually cares, Koongo is a no-brainer. Pavel and Carlos - special thanks to you guys!
Thank you for being with us for so many years, it truly means a lot. We’re glad to hear everything is running smoothly and scaling with your growth. We look forward to supporting your continued success across all your marketplaces.
We had some trouble getting the app to work. But support helped and now it works. Thanks.
We know starting with new software can take a bit of getting used to, especially with more complex marketplace setups. We always aim to keep things as simple as possible. Good to hear our support team was able to help get everything up and running.
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