Koongo: Sell on Marketplaces
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10/10 fast communication, good software
Koongo is currently one of the best integrators on the market. Their support, especially Raül is excellent and very helpful. I definitely recommend it.
We’re continuously working on improving our integrations, and there are new enhancements for Mirakl marketplaces coming soon. More updates to follow shortly.
Good connector for some marketplaces. reactive and efficient team. I recommend
Glad to hear the integrations and our team’s responsiveness worked well for you. We’ll keep improving and adding support for more marketplace soon!
Tried there system and could not remove all the errors, so hired a freelancer and they still could not solve the problem. Did not get a trial and they took a months fee from us said they would refund our money then said no chance of A REFUND. So would NOT recommend this system unless you want to waste money and time.
We’d like to clarify that we reached out several times to assist you with the OnBuy integration, but unfortunately did not receive a response from your side. We can also confirm that a new trial was granted and the requested refund was issued. Our team remains fully available to support you with OnBuy, including complete product feed configuration and order synchronization via API. We’re ready to guide you step by step to ensure a smooth and successful setup this time.
Very good customers service, thanks Carlos
Customer service is a real priority for us. We always aim to support our partners beyond plan limits whenever possible and together find solutions that keep everything running smoothly.
Pavel, Kai and all the others Very good app and they will always help when you have a question or problem. they respond fast and all of them are very helpfull to fix things
We’re happy to hear the team has been responsive and helpful whenever you needed support. Fast and reliable assistance is something we truly care about.
Always working. Support is top-notch. Especially Raül. Great guy! :)
Thank you for the great feedback, we truly appreciate it. It gives us the energy to keep releasing new features that simplify and improve all integrations.
Koongo has proven to be the ideal tool for managing and publishing my existing catalog on Amazon. The system provides extensive filtering options, excellent control over pricing rules, and a workflow that feels both efficient and reliable. Before switching to Koongo, I tested other apps such as CedCommerce, LitCommerce, and Codisto — none of them came close. Koongo truly stands in a higher league. The support has also been exceptional. Pavel, in particular, has followed me with professionalism and remarkable responsiveness, making the whole setup process smooth and problem-free. Absolutely recommended!
Really good to hear that Koongo is working well for managing and publishing your Amazon catalog, and that the filtering and pricing controls are giving you the flexibility you need. Amazon integrations are constantly evolving, so we keep adding new features and improvements to make even complex setups as straightforward as possible.
Koongo is the perfect solution for listing existing products on Amazon. The platform offers a wide range of filters, great flexibility for pricing strategies, and an overall smooth and intuitive workflow. I had previously tried other integrations like CedCommerce, LitCommerce, and Codisto, but Koongo is on a completely different level — truly another category.
Great to hear that Koongo is helping you manage your Amazon listings smoothly and that the flexibility and workflow are making a real difference. We’re especially glad the platform stands out compared to other solutions you’ve tried, particularly with the newer Amazon SP-API requirements for creating products and listing offers. Thanks again for your trust and support.
Amazing support, great working app. Cheaper, but better than competitors we have tested.
Good to hear both the app and support team are meeting your expectations. We work hard to keep Koongo always reliable, efficient, and competitively priced without compromising quality.
We’ve been using Koongo for several years across multiple channels and it’s been absolutely reliable. Product feeds and order synchs run smoothly, updates are fast, and the app scales as our catalog grows. The real standout is the support team. Super responsive, proactive, and genuinely helpful with any edge case or marketplace nuance. If you need dependable feed management and a partner who actually cares, Koongo is a no-brainer. Pavel and Carlos - special thanks to you guys!
Thank you for being with us for so many years, it truly means a lot. We’re glad to hear everything is running smoothly and scaling with your growth. We look forward to supporting your continued success across all your marketplaces.
We had some trouble getting the app to work. But support helped and now it works. Thanks.
We know starting with new software can take a bit of getting used to, especially with more complex marketplace setups. We always aim to keep things as simple as possible. Good to hear our support team was able to help get everything up and running.
Super netter Support der einem bei Problemen hilft!
Quick and helpful assistance is something we always aim to provide so users can keep their integrations and marketplace connections running smoothly. Your feedback is truly appreciated!
WAist of time , trop dur a gerer on ne comprends rien , rien nemarche 3 mois pour que mes produits ne se mettent pas bien sur amazon juste honteux fuyez
Hi there, we’re sorry you had this experience. Just to clarify, our support team responded to all your tickets in less than an hour and followed up several times, including four emails, unfortunately we never heard back from you. We’d be glad to continue helping you whenever you’re ready.
ilgi alaka cok iyi ve professionel
It’s great to hear that you had a professional and attentive support experience. Our team always aims to provide clear and reliable help whenever it’s needed. We truly appreciate you sharing your thoughts.
The support was friendly, quick, and very accommodating. Thank you so much!
We’re glad to hear that the support you received was quick, friendly, and helpful. Providing timely and attentive assistance is very important to us. We truly appreciate you taking the time to share your experience.
The terminology and UI from this app could be improved a lot. On a weekly basis i have to contact them in order to understand certain functionalities like 'Order Sync'. Also their documentation is missing important information what makes it a lot harder to setup your store with Koongo. Overall not that happy and considering other apps instead of Koongo.
Our goal is to make it easier to manage product feeds, sync orders, and connect to multiple marketplaces. We appreciate your feedback and take it into account as we continuously improve the UI, clarify terminology, and expand our documentation to enhance the overall user experience.
L'application marche parfaitement avec Amazon. On avait juste un problème de reconnaissance des variantes de nos articles sur la marketplace d'Amazon : toutes s'affichaient en "neuf" au lieu de s'afficher en "neuf" ou "d'occasion". Le service d'assistance a réussi à reprogrammer ce qui devait l'être et enfin ! une application intermédiaire entre notre boutique Shopify et la marketplace d'Amazon fait le "job" à 100% sans que l'on ait à intervenir. Ça fait plaisir et ça fait gagner (beaucoup) de temps !
We’re glad to hear that the app is working perfectly with Amazon and that the issue with variant recognition was successfully resolved. Proper handling of conditions and variations is essential for accurate Amazon listings, and we’re pleased we could adjust the setup to ensure everything displays correctly.
The best app to connect to marketplaces. Extraordinary assistance, they always respond quickly and help in every situation. Fantastic, thanks!
Supporting many sales channels while keeping product data and orders synchronized is exactly what the platform is built for. It’s also great to know that the assistance you received was quick and helpful whenever needed. Thanks!
Ottimo servizio, assistenza perfetta.
We're pleased to hear that you’re happy with both the service and the support. Feedback like this is always appreciated and motivates us to keep improving.
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