All reviews

Rating Breakdown

  • 5
    88% (98 ratings)
  • 4
    4% (5 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    5% (6 ratings)

Reviews with Text

  • 99% (110)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 12, 2024

Le service client est PARFAIT ! Merci pour votre aide et votre réactivité. Véritable gain de temps pour arriver aux paramètrages souhaités. Je recommande ++

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Glad the support team could help you reach the configuration you needed and save time setting everything up.

5 / 5 Share

July 11, 2024

Works flawlessly and the support is insanely fast

Using app

Almost 2 years

Total reviews

11

Average rating

4.8

Developer Reply

It’s great to know the app works smoothly for you and that our support team responds quickly when needed

5 / 5 Share

July 11, 2024

We have been using Koongo for a couple of years now, and I'm very satisfied, particularly thanks to their incredible, quick, and professional service. Highly recommended!

Store

Mason's

Using app

24 days

Total reviews

5

Average rating

5.0

Developer Reply

We really appreciate you sharing your experience. It’s great to know Koongo has been supporting your business for years and that you’ve had a good experience with the team. Thanks as well for the recommendation.

5 / 5 Share

July 8, 2024

Koongo is the perfect tool to generate feeds for different channels. The setup is easy an the Support is just great!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Great to hear that Koongo makes it easy to create product feeds for multiple channels and that the setup was smooth. Thanks for sharing your feedback.

5 / 5 Share

June 18, 2024

Ottimo servizio! e ottima assistenza clienti!

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

We’re very pleased to hear that you’re satisfied with both the service and the customer support. Providing a reliable platform together with responsive assistance is something we always strive for. Your feedback is greatly appreciated.

1 / 5 Share

May 30, 2024

Worst support. This app do not make it easy for you to list on markedplaces in fact so many errors and bad support you might just upload your products to the selected marketplace, and update manually for each sales. Dont install. AND CMON 25 DOLLER FOR A FEED WITH NO SUPPORT!

Using app

14 days

Total reviews

2

Average rating

3.0

Developer Reply

We’re sorry to hear about your experience. Our records show that you didn't use the app for even half a day, installing and uninstalling on the same day. Despite offering help multiple times, we didn't receive a response from you. If you're still interested, please reach out to our support team, and we'll assist you in getting the most out of our app. Thanks!

5 / 5 Share

March 20, 2024

Very satisfied with Koongo. Works flawlessly with Shopify, very good and fast customer service. I would definitely recommend Koongo!

Using app

2 months

Total reviews

4

Average rating

4.8

Developer Reply

Great to hear that Koongo works smoothly with Shopify and that the support you received was quick and helpful. It’s always encouraging to know the platform is supporting your marketplace activities effectively.

5 / 5 Share

March 11, 2024

This helps me big time, I am glad I found Koongo!

Store

Logidon

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

We’re happy to hear Koongo is helping you. Our goal is to make it easier to grow your business, reach more sales channels, and increase sales with efficient product feed management. We appreciate your support.

5 / 5 Share

March 4, 2024

Very handy. Support is super helpful.

Store

Tusto

Using app

2 months

Total reviews

5

Average rating

3.4

Developer Reply

Thank you for the nice feedback about our support.

5 / 5 Share

Feb. 6, 2024

La migliore app in assoluto per gestire i miei prodotti sui marketplace. Un ringraziamento particolare va soprattutto all'ottimo servizio di assistenza, persone davvero disponibili e pronte a risolvere qualsiasi evenienza. Grazie davvero!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We’re delighted to hear that Koongo helps you manage your products across marketplaces effectively. Your kind words and appreciation mean a lot to us.

5 / 5 Share

Jan. 9, 2024

I am very happy with Koongo and especially their technical service team. One person in particular, Carlos. He listens to our business problems and helps us tackle current issues.

Store

Arkive

Using app

About 1 year

Total reviews

7

Average rating

2.9

Developer Reply

We’re very pleased to hear that you’re happy with Koongo and our technical support team. Listening carefully to your business needs and helping you resolve current challenges is exactly what we aim for.

5 / 5 Share

Dec. 29, 2023

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us such an excellent rating.

5 / 5 Share

Dec. 28, 2023

Great service, they really help out if you struggle with the feed connection! Fast reply and friendly

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Making feed setup and marketplace connections easier is exactly what we aim to help with. We appreciate you sharing your experience.

5 / 5 Share

Dec. 26, 2023

Great integrator to sell in Marketplace! What is more valuable is the customer service, and they have in the team Raül that is such a great professional.

Store

HOFF

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad to hear that Koongo helps simplify selling on marketplaces. Reliable integration and efficient product data synchronization across multiple sales channels are exactly what we aim to deliver. It’s also great to know that the support experience has been valuable. Providing responsive and professional assistance is an important part of helping businesses successfully manage their marketplace integrations and keep their product data feeds running smoothly.

5 / 5 Share

Dec. 21, 2023

A really good onboarding process with a lot of qualified help from the support team. Thank you very much for guiding us through this.

Using app

10 days

Total reviews

4

Average rating

5.0

Developer Reply

Getting everything properly set up from the beginning is important for making the most of Koongo’s features and integrations. We appreciate your feedback.

5 / 5 Share

Dec. 15, 2023

Muy satisfecho con la plataforma, funciona correctamente y si tienes algún problema el equipo técnico te lo soluciona enseguida. Mención especial a Raúl, gracias por tu ayuda. Aplicación recomendable.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind feedback! We’re very glad to hear that the platform is working well for you and that any issues were resolved quickly by the technical support team. Providing fast and reliable assistance is key for ensuring smooth marketplace operations.

5 / 5 Share

Dec. 13, 2023

Great customer service. Helpful to set up the app or to fix issues. The app works very well for Amazon Fulfilment by Merchant.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We support all Amazon fulfilment methods, nice to hear that Koongo works well for your Amazon FBM operations. Our support team is always here to help with setup and resolving any issues when needed.

5 / 5 Share

Nov. 23, 2023

Very good app with a lot of options. Quick and very helpful support.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the feedback. We're glad the app and its features are working well for you, and that the support team could assist quickly when needed.

5 / 5 Share

Nov. 21, 2023

One of the best application for integration tried recently Great support from Raul, he is very helpful and quick on solving problems

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

We’re happy to hear that the integration has been working well for you and that your experience with the support team has been positive. Quick and helpful assistance is something we always aim to provide. We truly appreciate your feedback.

5 / 5 Share

Nov. 17, 2023

App molto funzionale, Carlos sempre presente per risolvere i vari problemi nella configurazione (a volte non molto intuitiva per colpa delle regole dei marketplace).

Store

Che 48!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We’re glad to hear that you find the app very functional and helpful for managing marketplace integrations. Marketplace requirements can sometimes be complex, so it’s great to know the configuration support helped resolve any challenges along the way. We truly appreciate your trust and are happy to support your success across different sales channels.