Stevvex review for Koongo: Sell on Marketplaces
April 3, 2025
Doenst work at all ! For each sale channel you need years to speak with customer support and they answer once daily and you must fix with them each channel which doesnt work at all ! I was use for years and I wrote over 1500+ emails with their customer and when we solve problem, new problem appear. This app change variants ad make them separated and system publish each variant separetly ! I used it for Wish and Amazon and this was horrible experience ! Also when Wish charged penalties, this app made me errors which costed me over 240$ in penalties ! Avoid this app at all ! I asked for refund and they didnt gave me it ! They present that Koongo has integration with marketplaces, but when you try it this doesnt work !
We're sorry to hear about your experience and surprised by the change from your previous 5-star rating. You've been a seasonal Koongo user for several years, repeatedly installing and uninstalling the app, and during that time, we’ve provided multiple trial periods, regularly reviewed your store data and implemented custom rules to ensure your product data met the specific requirements of marketplaces like Wish and Amazon, without requiring manual adjustments from your side. We’ve always aimed to offer hands-on support and continuous assistance, responding promptly to your inquiries. Unfortunately, it seems we didn’t receive a response from you on several occasions. We truly appreciate your feedback and the opportunity to improve our service.
Koongo: Sell on Marketplaces - Zalando, Bol, Amazon or eBay.