All reviews

Rating Breakdown

  • 5
    88% (98 ratings)
  • 4
    5% (5 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    5% (6 ratings)

Reviews with Text

  • 99% (110)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 18, 2024

Ottimo servizio! e ottima assistenza clienti!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

We’re very pleased to hear that you’re satisfied with both the service and the customer support. Providing a reliable platform together with responsive assistance is something we always strive for. Your feedback is greatly appreciated.

5 / 5 Share

March 20, 2024

Very satisfied with Koongo. Works flawlessly with Shopify, very good and fast customer service. I would definitely recommend Koongo!

Using app

2 months

Total reviews

4

Average rating

4.8

Developer Reply

Great to hear that Koongo works smoothly with Shopify and that the support you received was quick and helpful. It’s always encouraging to know the platform is supporting your marketplace activities effectively.

5 / 5 Share

March 11, 2024

This helps me big time, I am glad I found Koongo!

Store

Logidon

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

We’re happy to hear Koongo is helping you. Our goal is to make it easier to grow your business, reach more sales channels, and increase sales with efficient product feed management. We appreciate your support.

5 / 5 Share

March 4, 2024

Very handy. Support is super helpful.

Store

Tusto

Using app

2 months

Total reviews

5

Average rating

3.4

Developer Reply

Thank you for the nice feedback about our support.

5 / 5 Share

Feb. 6, 2024

La migliore app in assoluto per gestire i miei prodotti sui marketplace. Un ringraziamento particolare va soprattutto all'ottimo servizio di assistenza, persone davvero disponibili e pronte a risolvere qualsiasi evenienza. Grazie davvero!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We’re delighted to hear that Koongo helps you manage your products across marketplaces effectively. Your kind words and appreciation mean a lot to us.

5 / 5 Share

Jan. 9, 2024

I am very happy with Koongo and especially their technical service team. One person in particular, Carlos. He listens to our business problems and helps us tackle current issues.

Store

Arkive

Using app

About 1 year

Total reviews

7

Average rating

2.9

Developer Reply

We’re very pleased to hear that you’re happy with Koongo and our technical support team. Listening carefully to your business needs and helping you resolve current challenges is exactly what we aim for.

5 / 5 Share

Dec. 29, 2023

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us such an excellent rating.

5 / 5 Share

Dec. 28, 2023

Great service, they really help out if you struggle with the feed connection! Fast reply and friendly

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Making feed setup and marketplace connections easier is exactly what we aim to help with. We appreciate you sharing your experience.

5 / 5 Share

Dec. 26, 2023

Great integrator to sell in Marketplace! What is more valuable is the customer service, and they have in the team Raül that is such a great professional.

Store

HOFF

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad to hear that Koongo helps simplify selling on marketplaces. Reliable integration and efficient product data synchronization across multiple sales channels are exactly what we aim to deliver. It’s also great to know that the support experience has been valuable. Providing responsive and professional assistance is an important part of helping businesses successfully manage their marketplace integrations and keep their product data feeds running smoothly.

5 / 5 Share

Dec. 21, 2023

A really good onboarding process with a lot of qualified help from the support team. Thank you very much for guiding us through this.

Using app

10 days

Total reviews

4

Average rating

5.0

Developer Reply

Getting everything properly set up from the beginning is important for making the most of Koongo’s features and integrations. We appreciate your feedback.

5 / 5 Share

Dec. 15, 2023

Muy satisfecho con la plataforma, funciona correctamente y si tienes algún problema el equipo técnico te lo soluciona enseguida. Mención especial a Raúl, gracias por tu ayuda. Aplicación recomendable.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind feedback! We’re very glad to hear that the platform is working well for you and that any issues were resolved quickly by the technical support team. Providing fast and reliable assistance is key for ensuring smooth marketplace operations.

5 / 5 Share

Dec. 13, 2023

Great customer service. Helpful to set up the app or to fix issues. The app works very well for Amazon Fulfilment by Merchant.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We support all Amazon fulfilment methods, nice to hear that Koongo works well for your Amazon FBM operations. Our support team is always here to help with setup and resolving any issues when needed.

5 / 5 Share

Nov. 23, 2023

Very good app with a lot of options. Quick and very helpful support.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the feedback. We're glad the app and its features are working well for you, and that the support team could assist quickly when needed.

5 / 5 Share

Nov. 21, 2023

One of the best application for integration tried recently Great support from Raul, he is very helpful and quick on solving problems

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

We’re happy to hear that the integration has been working well for you and that your experience with the support team has been positive. Quick and helpful assistance is something we always aim to provide. We truly appreciate your feedback.

5 / 5 Share

Nov. 17, 2023

App molto funzionale, Carlos sempre presente per risolvere i vari problemi nella configurazione (a volte non molto intuitiva per colpa delle regole dei marketplace).

Store

Che 48!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We’re glad to hear that you find the app very functional and helpful for managing marketplace integrations. Marketplace requirements can sometimes be complex, so it’s great to know the configuration support helped resolve any challenges along the way. We truly appreciate your trust and are happy to support your success across different sales channels.

5 / 5 Share

Nov. 13, 2023

Il supporto clienti è il top! Carlos ha una soluzione per ogni problema e se non la trova se la inventa! Raccomandato!

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Koongo offers a wide range of features for managing product data, marketplace integrations, and order synchronization, so reliable assistance is important to keep everything running smoothly. Your recommendation is truly appreciated.

5 / 5 Share

Nov. 9, 2023

The customer support team was great! I want to give a special thanks to Carlos, he solved the problems with the app very quickly and efficiently Thanks!

Store

Milla

Using app

5 months

Total reviews

8

Average rating

5.0

Developer Reply

We’re glad to hear the issue was resolved quickly and efficiently. Providing fast and reliable support is a key part of what we do.

5 / 5 Share

Oct. 26, 2023

Great support from the team, they are very helpful and quick on solving problems

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your comments! Providing quick and helpful assistance when issues arise is very important to us.

5 / 5 Share

Oct. 25, 2023

Very useful app, easy to use with a great support service.

Using app

21 days

Total reviews

4

Average rating

5.0

Developer Reply

Glad to hear that you find the app useful and easy to work with. It’s also great to know that the support service has been helpful when needed. We appreciate you taking the time to share your experience.

5 / 5 Share

Oct. 13, 2023

The best application for integration at the moment. A large number of platforms for connecting, the ability to create a custom feed, excellent support service. 5/5 without a doubt.

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

We’re glad Koongo meets your expectations with its wide range of supported platforms and the flexibility to create custom feeds. Providing reliable support and giving you the tools to connect wherever you want to sell is exactly what we focus on.