Koongo: Sell on Marketplaces
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Very good app and an outstanding support (many thanks to Carlos, with his quick and very good support). We use it especially for selling on Zalando. Koongo imports automatically all orders and returns to Shopify. Shopify knows exactly which article was sold and our finance software (Lexoffice) automatically creates and sends the invoice/credit note to the customer. Highly recommended!
Thank you for the great feedback! It’s wonderful to hear that Koongo is helping streamline your workflow, especially with Zalando sales and the automatic synchronization of orders and returns with Shopify. Automating these processes — including accurate product tracking and smooth invoicing through your finance software — is exactly what Koongo is designed to support.
Very reliable service with a nice interface. Great support that is responsive and friendly. Recommended!
Reliability is one of our core strengths, and we put a strong focus on near real-time catalog updates to keep your data accurate across all channels. Thank you for the recommendation, we really appreciate it.
My experience of this app and support was nice. It was, because at the moment I don't need any .xml files, but if I needed again I will use this app.
Thanks for your kind words, support is a top priority for us, and we’re always here to help when needed. We provide product feeds that meet marketplace requirements in XML, TXT, CSV and JSON formats, so whenever you need them again, everything is ready to go.
Ottima applicazione per chi vende sui Marketplace; integrazione completa e assistenza disponibilissima per qualsiasi problema. La consiglio vivamente
We're happy to hear the app works well for your marketplace sales and that the integration has been useful for your business. It’s also good to know that the support team has been there to help whenever needed. We truly appreciate your recommendation.
Great customer care. Carlos ofter supports us with the issues occurred. This APP is crucial for our workflows as it lets us work smoothly with many marketplaces.
Our support team is always here to help when issues come up. It’s also great that Koongo helps you manage multiple marketplaces and keep your workflow running smoothly.
We can definitely recommend Koongo for anyone who would like to expend to new marketplaces and automated the process. Smooth integration. Top customer service who help us to get the feed customised for our needs.
Good to hear the integration went smoothly and that the feed could be tailored to your needs. That’s exactly what we aim for. We’ve also rolled out a new wizard-style integration flow that makes connecting selected marketplaces much easier and quicker. Happy to support your expansion anytime.
Great app to connect to a wide variety of marketplaces. Support are INCREDIBLY helpful to make changes and resolve any issues we may have
Thank you for your great feedback. We’re glad Koongo helps you connect to multiple marketplaces smoothly. We always aim to go beyond standard plan limits to ensure your integrations run flawlessly and your business continues to grow.
Great service by the support team. It was for me new information, but he truly helped me getting my webshop connected. Thank you
Thanks a lot for your nice feedback. Our team provides several resources to help partners along the way, including live chat, calls with the support team, video tutorials, and a detailed knowledge base, so users can always find the guidance they need during setup and daily use.
Extremely easy to use, very reliable and relatively cheap compared to commission based integrators. It is extremely helpful in generating feeds quickly and once set up all new products are automatically added. Great customer support too!
It’s great to hear you find Koongo easy to use, reliable, and cost-effective compared to commission-based solutions. Features like automatic product updates and feed generation are designed to save time and simplify marketplace integrations. Good to know our support team was helpful as well...
Fast customer support and everything works! Great app if you need to sell on marketplaces. Easy and good documentation also.
Setting this up isn't too difficult. I did need assistance at one point due to missing the fact that I had selected SKU, but don't use SKU in my shopify store. Koonga support was extremely helpful in assisting with locating the issue and it was a quick fix. Within minutes the products were showing in our product list on the marketplace. I really do like the ability to filter product out based on vendor or whatever you choose. Overall good app... would like to see additional marketplace integrations in the future.
Good to hear the setup was manageable and that our support team could quickly help resolve the SKU issue. Features like advanced product filtering, by vendor and other attributes, are designed to make feed management easier. We also appreciate the suggestion about additional marketplace integrations and will take it into account.
We use the Koongo app to sync FBR stock and orders from Bol.com with Shopify. The app and the different feeds can be a bit confusing at first glance. But the support is great and through this support everything worked first time. For our use case, a very good app.
With many features available, the setup can feel a bit overwhelming at first. Glad to hear the support team could guide you through it and get everything running smoothly for your Bol.com integration with Shopify. Koongo also offers Bol repricing services and supports all Bol fulfilment methods, including FBB, FBM and VVB logistics.
Raul helped me massively with my initial set-up and I look forward to working with Koongo going forwards. Thank you!
It’s great to hear your initial setup went smoothly. We look forward to supporting you as you continue working with Koongo.
Very useful tool, although a little complex and laborious. Once its potential is known with practice, it makes everyday life much easier. Used to its fullest, it's spectacular. Support is also very helpful and enlightening.
Thank you for sharing your experience. We understand the tool can feel a bit complex at first, but once you get familiar with its capabilities it can make daily work much much easier. We appreciate your kind words about the support team, let's keep working together.
Great app! and the support is even better, I had a problem and they support me step by step, a big thank you goes to Carlos Angulo and the team. Thank you so much guys.
Thank you for your review! It’s good to know the app and support met your expectations. Our team is always here to help and guide users step by step whenever needed.
Er is geen betere! Wij hebben als Zenxstore alles geprobeerd maar Kongoo is super snel en betrouwbaar. Heb je hulp nodig? Zijn ze erg snel! Niet Channable, Effectconnect of Etalize etc. Nergens voor nodig als je Kongoo hebt! Veel voordeliger ook AMAZINNGGGGG after loosing a lot of money on Channable (they even blocked me without any reason and ended up loosing sales) and all other difficult platforms, finally found this great tool. Very friendly and helpful staff!
We’re happy to hear that after trying other apps, you found Koongo faster, more reliable, and easier to work with. Unlike more complex and costly solutions, we focus on stability, transparent pricing and responsive support that’s actually there when you need it.
Super application! Dès qu'il y a une erreur, le support est réactif! Personnalisation en fonction des besoins. SAV au top réactif et professionnel!!
It’s great to hear you value the responsive and professional support. We’re also pleased that the customization options help adapt Koongo to your needs.
La herramienta es muy potente y funciona muy bien. Tiene conexion a los mejores marketplaces. Pero sin duda lo mejor es el soporte, rápido y excelente. muy recomnedable.
Thank you for the feedback and the recommendation. We're glad the app is working well for you and helping you connect with leading marketplaces such as Amazon or eBay. Great to hear the support team has been helpful and responsive.
I was really scared to begin to work with the app as I was thinking that is sooo complicated. But it takes not so long time to orientate how it works. And what I liked very much - is the custom support. Very friendly, very professional and very patient. They are looking very focused to every detail and seeing very good what to optimise more. Big thanks to Carlos, that was for every little question ready to explain and answer. After understanding how to work with this app, it is really motivating to go on maximum marketplaces as all this integration of the shop is not scaring anymore. Helps to make a huge forward step in selling. Thank you!
We understand there can be a learning curve at the beginning, but we’re glad you found the interface user-friendly after getting started. It’s great to hear our support team could provide patient and professional assistance along the way.
It is a very helpful Shopify app for several marketplace product feed making and for custom product feed making is it perfect. The Support team is very quick and professional. So in total, I suggest this app for everyone.
We’re pleased to hear that Koongo is helping you create both marketplace and custom product feeds smoothly. It’s also great to know our support team has been quick and professional in assisting you. We appreciate your recommendation and your trust in Koongo.
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