Londons Pedisoaks review for Kudobuzz Product Reviews & UGC
April 6, 2020
The customer support for this app are absolutely horrible ( David & Naana). They do not respond when they realize something is wrong. There is no way to export your reviews. And they upgrade your subscription to a paid subscription without any warning and will not refund you. Stay far far away. There are much better apps out there.
We’re very sorry for the frustration you experienced. Since your review, we’ve made important improvements to prevent these issues: 1. Clearer communication about subscription changes 2. Transparent refund policies 3. Export functionality for reviews Your feedback helped us identify areas to improve, and we’re committed to ensuring customers have full control and clear support moving forward. Thank you for sharing your experience; it has contributed to making Kudobuzz better.
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