Kudobuzz Product Reviews & UGC
The Shopify App has received a mix of positive and negative reviews. Positive aspects include excellent customer service, quick response times, helpful support staff, and ease of use for importing reviews from platforms like Etsy. Customers appreciate the social proof provided by the app and the ability to showcase reviews on their Shopify store. However, some negative feedback revolves around issues with billing, slow app performance, lack of customization, and difficulties in navigating the app interface. Some users also mentioned challenges with exporting reviews and slow loading speeds affecting the product pages.
Review RSS feed
Thanks for all the 5 stars! Really appreciate you 🙂 We love it!
Does exactly what it says on the tin and support helped me with no wait. (Make sure you turn on the app embed!)
Aww, thank you! That's exactly what we aim for. And yes, great reminder about the app embed! So happy we could help quickly 😊
Hi Zizi Jewelry, Thank you for sharing your feedback. We’ve looked into your case and noticed that your product reviews are currently publishing to your other store: https://basiliaakuchie.wixsite.com/zizijewelry Instead of your main store: zizijewelry.com. We want to assure you that the Kudobuzz widgets are fully functional. What you’re experiencing is a configuration mismatch, and we can fix this for you. If you give us the chance, our team will work with you to ensure your reviews display correctly on your main store. We truly value your feedback and would love the opportunity to turn this around for you. With love, The Kudobuzz Team
Excellent customer service while switching from wix to Shopify! Responded quickly and clearly.
Thank you for the feedback! We're thrilled our team could help make your switch from Wix to Shopify seamless. Quick and clear support is what we strive for; we're here if you need us again!
I have been a customer for several years and I cannot say enough good things about this company and their customer support. They recently went above and beyond to help me and I am so grateful! Thank you again!! 10/10, and would give more stars if I could! They are super fast to offer support, and do an excellent job.
Thank you so much for your kind words and continued support over the years! We truly appreciate you taking the time to share this feedback. It means a lot to our team, and we’re always, always happy to help!
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