Elemental Life Solutions review for Kudobuzz Product Reviews & UGC

Aug. 19, 2014

This app recently sent out mass product review emails to ALL of our customers, some customers received 65+ emails in one day to their inbox. We have contacted kudobuzz to see if this can be prevented in the future, but no response. I have removed this app. Hopefully it won't happen again. Very unprofessional... Since this event, the developer has made every effort to make amends and has promised that this error will not happen again. Had the damage to our own levels of customer satisfaction not been so great (we lost customers and received our first complaints in service due to the kudobuzz email error) we may have kept this app. My star remains at 1 due to our loss of clients. However remarkable kudobuzz customer service may be, this app failed miserably.