Usa Dawgs review for Kudobuzz Product Reviews & UGC

Sept. 22, 2016

It's a little confusing to get around the app, at first. It doesn't feel intuitive on the back end, as far as how the menu items are laid out. Otherwise, the app works great! Automated sharing on Facebook, testimonials page, basic customization... Once it's set up, it basically runs itself, no second thoughts. Also, customer service was great. We had an issue where the rating at the top of the testimonials page was showing 1 star, rather than our actual review average. Contacted customer service, immediate automated response so I knew they got my e-mail, personal response within 24 hours to let me know they were looking into it, and the issue was fixed within 48 hours after that. Good to go.