All reviews

Rating Breakdown

  • 5
    86% (30 ratings)
  • 4
    3% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    11% (4 ratings)
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1 / 5 Share

Nov. 12, 2024

doesn't actually communicate with kunaki ,i wonder if it ever works ?? can it get the shipping info at all ?? helpdesk is useless , is there a way to get support ??

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 9, 2023

Does not work

Using app

About 22 hours

Total reviews

1

Average rating

1.0

Developer Reply

I assure you it does! And I am more than happy to go hands on to get it all set up for you. But I have not had a reply from you so far... Hit me up, happy to help.

1 / 5 Share

June 5, 2023

No customer service to speak of, not Mac friendly, which is kind of been saying for anyone in the music business, and just overall a completely unsatisfying experience I strongly urge you to avoid this app at all cost. I have nothing good to say about them.

Using app

2 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for the review. I 'think' you were trying to review Kunaki.com (which I am not). We are the Kunakify app which automatically sends your Shopify order to Kunaki.com to print/press/ship automatically. We are not connected with Kunaki.com in any other way. We just use them daily for our biz and so created this much needed app. I believe your review is based on them rather than this app? We have great customer support and work on Mac computers. So thought the review was a bit unfair to be honest. Happy to help you get set up properly with Kunaki.com and our app Kunakify if you would like no worries at all. I have reached out to you a couple of times with no reply. Here to help! Kind regards, Simon. Kuinakify.com (not Kunaki.com ;-)

1 / 5 Share

June 12, 2020

App is ok. The app had an issue which caused a few days of orders to not be imported in Kunaki, so that made a bit of a mess on our end. The app page that has the orders loads slow. Customer service is friendly One thing to bring up, this is essentially a middle man between you and Kunaki. Kunaki is cheap, but the quality is iffy, shipping times are long and confusing and customer service is non-existent. Not a reflection on Kunakify, but something to keep in mind. If you only have a few orders a month, this is fine. But once you scale, you will have to move on. Updating this: The Kunaki arm of this operation has really messed up the fulfillment of our business. I understand Kunakify is not Kunaki, but just know that the orders well be poor quality, and late.

Using app

4 months

Total reviews

2

Average rating

3.0