Kwik COD & Checkout
The reviews for the Shopify App are mixed, with both positive and negative feedback. Positive themes include quick and efficient customer support, helpful team members, easy onboarding process, smooth checkout experience, and effective COD solutions. On the other hand, negative themes revolve around poor customer support, unresponsiveness from the support team, issues with app implementation, slow KYC activation, and billing problems. Overall, the app seems to offer valuable features but needs improvement in customer service and resolving technical issues promptly.
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I've been struggling since day 1, the support is a ghost, which doesn't care even if the customer is willing to pay for the automation services. There is a lot of data discrepancy which these people do not provide any solution, rather give vague replies and most of the times do not even care to reply. I'm trying to find a better alternate and as soon as I get, I'll knock them off my store.
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