All reviews

Rating Breakdown

  • 5
    94% (354 ratings)
  • 4
    2% (9 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (9 ratings)
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1 / 5 Share

April 7, 2025

After setting up, when customer is clicking on BUY button, a white screen is appearing. When I make the support agent understand the problem he told me to raise the concern with another team and he cannot do anything not even transfer the query. Very unsatisfied, wasted by 2 days of operation for this app.

Using app

2 days

Total reviews

2

Average rating

3.0

1 / 5 Share

Jan. 25, 2025

not helpful

Store

ROOSHY

Using app

About 2 hours

Total reviews

1

Average rating

1.0

1 / 5 Share

Jan. 11, 2025

I am writing to express the concern regrading the customer support of Kwik COD. Despite raising the ticket regrading the not able to getting Login OTP on my mail ID, they have not solve problem yet.

Using app

8 days

Total reviews

3

Average rating

3.7

1 / 5 Share

Dec. 25, 2024

signup has error

Using app

19 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 26, 2024

Worst experience ever. you can not use the app untill you fix a meeting with their team which takes 7 freaking days and only then you will be able to know how the app works. Very stupid

Using app

5 minutes

Total reviews

2

Average rating

3.0

1 / 5 Share

Sept. 11, 2024

No support. Not working as expected. Installation process is not working

Using app

About 1 month

Total reviews

2

Average rating

3.0

1 / 5 Share

Feb. 25, 2025

Did you know you have the most third-class support team? We activated GoKwik payments on our website and started getting errors. When we contacted support, one agent told us that our KYC wasn’t completed. Later, another support agent confirmed that our KYC was actually completed but refused to assist with the payment issue, saying he could only help with the COD feature. Extremely unprofessional and unhelpful support. Instead of solving issues, they just pass the responsibility around. Would not recommend!

Using app

6 months

Total reviews

8

Average rating

4.5

1 / 5 Share

Aug. 12, 2024

App not working. Giving Error. Even Support is poor

Using app

1 day

Total reviews

3

Average rating

3.7

1 / 5 Share

Aug. 8, 2024

Worst App ever. DO not work Properly Almost lost 1000 Sales Due to this app and Even After uninstalling the app it is showing at my checkout

Using app

About 20 hours

Total reviews

1

Average rating

1.0