KwikPass: OTP‑login & Popups
Password-Free Shopify Login Solution – KwikPass
Rating
5.0
feedback
113
chart
#846
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
9%
-
Less than a day
13%
-
Less than a month
33%
-
Less than a year
42%
-
More than a year
0%
Reviews Summary
The reviews for the KwikPass Shopify App showcase a mix of positive and negative feedback. On the positive side, many users praised the app for its seamless integration, fast and responsive support team, and the improvement it brought to the login and checkout processes. Users highlighted specific team members like Rahul Kumar, Riya, Shubham, and others for their exceptional support and guidance. The app was described as a game-changer, revolutionizing customer interactions and boosting sales through features like WhatsApp automation and one-click login. However, some users expressed disappointment with the onboarding process, citing slow responses, unclear communication, and lack of support from the onboarding team. This led to frustration and delays in setting up the app, impacting the overall customer experience.
Highlights
Review RSS Feed
All reviews
Dec. 3, 2025
Great help from app side. Thank you, especially Shubhum and Shriyam j for guidance.
Dec. 3, 2025
We’ve seen great visitor identification results with Kwik Pass, which has really helped boost our business. A must-have for all E-Commerce Brands. Special thanks to our AM Riya, who has been genuinely helpful in guiding us and helping us understand the platform.
Nov. 28, 2025
UPDATED REVIEW Only updated as correct direction and guidance received from Tousif B from onboarding team. To all those who are thinking to onbaord first get your facts checked about the insights and services to expect. -1/5 — Very Disappointed with the Onboarding Team My experience with KwikPass has been extremely disappointing, especially when it comes to their onboarding process and communication. The onboarding team is slow to respond, and when they finally do, their answers are unclear, incomplete, and far from helpful. Instead of guiding us smoothly through setup, they left us confused and waiting for days at a time. For a service that claims to improve customer experience, their own internal communication is shockingly poor. The lack of urgency, clarity, and support made the entire onboarding process frustrating and unnecessarily time-consuming. Overall, the onboarding experience alone is enough for me to not recommend this product.
Nov. 19, 2025
Rahul Kumar from KwikEngage Support Team was incredibly helpful with the issue, especially considering others had been struggling with it for two days.
Nov. 17, 2025
The team of kwik pass and kwik engage always help in the best way manner, would like to mention rubina and abhik for their genuine help and support. Superb people
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