KwikPass: OTP‑login & Popups
The reviews for the Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include excellent customer support, quick resolution of issues, user-friendly interface, and helpful team members like Vishnu Teja Sir, Madhav Krishna S S, Shubham, Rahul Kumar, and Riya. Users appreciated the support provided in setting up and integrating the app, as well as the responsiveness and professionalism of the support team. On the other hand, negative feedback focused on issues with communication, slow response times, difficulties in installation, and a sales-focused approach that led to frustration. Some users expressed disappointment with the onboarding process and lack of clarity in support responses.
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sales team need some better communication skills// i wonder how every time they can miscommunicate @ rahul patel And of course, the ads team... they don't take any responsibility either. No results after spending 2 months with them and wasting money on Meta too...
Gokwik has not been able to do simple installation on our store, Their incompetence to implement simple checkout button is reflected by passing the blame on external app either pagepilot or flybundle. They have lack of sense of urgency, migrating from sr checkout to gokwik is the biggest mistake of mine.
We purchased Kwipass and Kwikk Engage for our two brands, and the support provided by Vishnu Teja Sir was excellent throughout the process. He was responsive, professional, and guided us properly with the setup and integration requirements. His prompt assistance and dedication made the entire experience smooth and hassle-free. We truly appreciate his support and would highly recommend him to anyone looking for reliable service and assistance with Kwipass and Kwikk Engage. Thank you, Vishnu Teja Sir, for your outstanding support!
Good customer support, Madhav Krishna S S helped in quick resolution with minor issue on the app.
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