KwikPass: OTP‑login & Popups
The reviews for the Shopify App are quite mixed, with both positive and negative feedback from users. Positive aspects highlighted in the reviews include excellent customer support, quick response times, user-friendly interface, and helpful features like one-click login and WhatsApp automation. Users appreciated specific team members like Vishnu Teja, Rahul Kumar, Riya, Shubham, and others for their outstanding support and guidance. On the other hand, negative reviews mentioned issues with communication, slow response times, blame-shifting, and lack of resolution to technical problems. Some users expressed disappointment with the onboarding process and the overall support experience.
sales team need some better communication skills// i wonder how every time they can miscommunicate @ rahul patel And of course, the ads team... they don't take any responsibility either. No results after spending 2 months with them and wasting money on Meta too...
Gokwik has not been able to do simple installation on our store, Their incompetence to implement simple checkout button is reflected by passing the blame on external app either pagepilot or flybundle. They have lack of sense of urgency, migrating from sr checkout to gokwik is the biggest mistake of mine.
We purchased Kwipass and Kwikk Engage for our two brands, and the support provided by Vishnu Teja Sir was excellent throughout the process. He was responsive, professional, and guided us properly with the setup and integration requirements. His prompt assistance and dedication made the entire experience smooth and hassle-free. We truly appreciate his support and would highly recommend him to anyone looking for reliable service and assistance with Kwipass and Kwikk Engage. Thank you, Vishnu Teja Sir, for your outstanding support!
The service itself has potential, but the support experience has been disappointing. I’ve been stuck on an issue for over two weeks without a proper resolution. Hoping they improve their response time and customer support quality.
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