KwikPass: OTP‑login & Popups
The reviews for the Shopify App are a mix of positive and negative feedback. Positive aspects highlighted include excellent customer support, quick response times, user-friendly interface, and helpful team members. Users appreciate the support provided by specific team members like Vishnu Teja, Rahul Kumar, Shubham, Riya, and others. The app is praised for features like KwikPass for account management, KwikEngage for customer interaction, and KwikPass for swift logins. However, some negative themes include issues with communication, slow response times, difficulties in installation, and a sales-focused approach that can be overwhelming for users.
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Extremely poor service. Our RTO refund for orders from May is still pending, and the case raised on 7 August has now been pending for nearly 2 months (around 60 days). Support agents keep passing the issue around and wasting our time instead of solving it. May orders, 60+ days pending, and still no refund — completely unacceptable service. GoKwik management seriously needs to look into this.
sales team need some better communication skills// i wonder how every time they can miscommunicate @ rahul patel And of course, the ads team... they don't take any responsibility either. No results after spending 2 months with them and wasting money on Meta too...
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