LAI Product Reviews App
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Rating
4.9
feedback
501
chart
#466
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
20%
-
Less than a month
25%
-
Less than a year
38%
-
More than a year
6%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising the exceptional customer service provided by the support team. Users highlighted the quick response times, professionalism, and effectiveness of the support staff, particularly mentioning individuals like Emily, Doris, Alena, and Jesse. The app itself was commended for its user-friendly interface, ease of use, and advanced features for review management. Customers appreciated the quick solutions provided by the support team for any technical issues encountered. However, there were a few mentions of billing issues and limitations in the free plan, which some users found frustrating. Overall, the app seems to have a strong reputation for excellent customer service and functionality.
Highlights
All reviews
Jan. 5, 2026
What an amazing team the LAI Product help chat are. I spoke with Emily and she was so helpful and answered all my questions and even did the work for me! I would highly recommend asking them for your help.
Dec. 17, 2025
If I could, I would give Emily 10 stars. She got out of her way to help us. Literally a week worth of work was done in an hour. We can not appreciate them enough. This is not the first time Emily helps us with impossible tasks. We are so grateful to have her in LA Review team.
Dec. 10, 2025
Very good app for importing! They also give discounts if you have 2 stores. Recommended!
Dec. 10, 2025
Great Customer Service, Prompt response and quick Solution provided, Thanks Team
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