All reviews

Rating Breakdown

  • 5
    89% (649 ratings)
  • 4
    5% (36 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (7 ratings)
  • 1
    4% (30 ratings)

Reviews with Text

  • 100% (726)
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1 / 5 Share

Feb. 2, 2018

Pay $ 17 50 for an application that does not work. No thanks ! After 1 year of use, we got tired of it! We have changed ... I do not recommend at all!

Store

Narkoze

Using app

12 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 29, 2018

Great app, working nice and smooth. The only barriers exist due to a lack of flexibility of Shopify which is getting also better and better. Great support team, fast and precise in their analysis and solutions. Happy to work with them! Check it out our work with them at www.colonogourmet.at

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2018

Best translating App and great support

Store

Lastu

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 23, 2018

Support team is perfect and very reactive !

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2021

Superb customer service with the challenges we sometimes face when translating custom content, thanks!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2018

Great app, super fast service and always ready to help

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2017

Best customer service I have had in the Shopify app store by far! Oh, and the app works like a charm :)

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2017

Even though we had some bugs with our theme and implementation, the team was quick to answer (#1), propose solutions (#2) and implement (#3). Very satisfied of their service in world of apps team that can barely communicate and provide so-so customer service and efficiency. Thank you Langify

Store

Dbrand

Using app

Over 2 years

Total reviews

4

Average rating

3.3

5 / 5 Share

Nov. 21, 2017

Great app and amazing support by Johannes! Once I inserted my translations, there were a few bugs with how things were showing up, and Johannes responded right away and fixed each and every one of them in no time!

Using app

2 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 21, 2017

Reading all these reviews, I’m not sure I've tried the same app as the other users. We lost an incredible amount of time trying to make it work. Sure, customer support is kind and fast to answer, but this didn’t change much for us. There might still be cases in which Langify could work for you though. But having tried both Weglot and Langify, the very few extra features of Langify really aren’t worth the pain. 1. Your data is not safe (for now?) - Every single liquid file of your theme will be changed by langify. This is the case because of the way the app works, but this will make your own changes on your theme extremely painful to make. “Deploying” langify on a theme was taking us literally 15 minutes every time. If you don't edit your theme properly in between, good luck to recover your data. - Have you read about translations import and export? We tried it, and you have to know that theme sections aren’t exported even though it’s nowhere in the documentation. Sections are an essential part of any modern shopify store, yet they can’t be exported from Langify. The files that are exported have clear implementation mistakes anyways, so it will most probably be useless or dangerous to use. Clearly wrong publicity here. - If you happen to have different store users on langify simultaneously, their work can be erased because there’s only one session for the whole store. So you can’t have two users translating in two different languages simultaneously, otherwise you risk losing everything (which we eventually did, with a language overwritten on another one, and the other one lost). 2. Translating on the langify website is a painful experience - The admin website is incredibly slow, especially if you try to do Theme translations - Some pages throw “Error 500”, making you lose your work on the way - We had to manually contact the support so they could add support to our theme section keys, which is based on a Shopify official theme - Many things like extra meta fields are absent from the panel For all these things, I'd have been happy to read the documentation and know about the app's limitations or gotchas, but when you need it, the documentation is way too superficial (just a bunch of screenshots), which obviously makes you have to contact the developer, who is then overwhelmed and can't fix the app. Why not spend a day just documenting everything properly? Maybe this would decrease the amount of daily support tickets. I don’t mind the absence of some features like automated translations. I mind that the features advertised don’t work properly. All these positive reviews have misled us, and I wish there had been a review warning me about the gotchas of this app before I lost my time. The dev promised some fixes, but still, the app shouldn’t advertise on features that are not ready, and clearly state what's not working properly yet when it's such vital parts of the app. Again, it might work out for you if you just want a very basic service, but in this case you're much better off with Weglot anyway. Note: Even though I'd might have given it maybe 2 or 3 stars, I'm leaving 1 star as a warning for all the things you should know before going with it. I'll be happy to change my review whenever the features listed on this page work properly and don't require the manual intervention of the staff, as any customer can expect.

Store

Airinum

Using app

About 1 month

Total reviews

8

Average rating

4.4

5 / 5 Share

Nov. 20, 2017

The best translating app for sure! The installation process was very easy, and the support is simply amazing. I had some issues about the switcher positioning and functioning, they solved them immediately and they answer every kind of question. It is also very intuitive to use, no programming skills required. Super app :)

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2017

Been using this app on multiple store - works like a charm. The support the app company is doing as awesome. Thanks for a great app :)

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2017

Very easy to use translation tool, great features to avoid translation gaps and automation of standard translations required across different Shopify stores. Highly responsive and helpful support team, hats off!

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 14, 2017

I highly recommend this excellent APP! Not only reply my email in 24 hours and also SOLVE my issue ticket in less 36 hours!!!

Using app

6 days

Total reviews

4

Average rating

4.5

5 / 5 Share

Nov. 9, 2017

Perfect and quick support!! Really happy with langify!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2017

Langify is perfect! I never thought it would be so easy to translate the website. The support team was also very helpful. They answered very fast and didn't hesitate to help me with some coding to make my website look better.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 6, 2022

Now updating a previous comment from 2017. We are now 5 years later, they changed to langify V2 using Shopify API for a much better experience and I'm still VERY happy with it. All in all, the app does an excellent job translating your full store in different languages. The overall process is straightforward and very user (noob) friendly, and in 99% of the cases, you'll be able to translate any content of your store by yourself. But where langify shines the most, in my opinion, is with their support team. I had to sometimes struggle with some other app support teams not reading carefully or not really eager to solve a seamingly complex problem, but trust me when I tell you their staff is extremely efficient and dedicated! It's very simple : every time I requested help, they provided it to me in no time, providing very smart and useful fix to solve any issue I faced. They are basically all good, but with people like Vera or Sabrina, you are definitely in good hands. I can't thank them enough for all the help.

Using app

Over 4 years

Total reviews

8

Average rating

5.0

5 / 5 Share

July 26, 2019

Great support provided, fast and efficient. Even if the server is a little slow, it's probably the best app for translations anyway.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2017

Perfect translation app. Adapts flawlessly to your theme. And in case that you need help they have a great support to solve the last issues before you have fully SEO friendly translated shop.

Store

Cdbnol

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2017

Best app, SEO friendly and best ever had service experience i had. You are really fantastic guys! Thanks!

Using app

4 months

Total reviews

3

Average rating

4.7