langify ‑ translate your store
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Support team can't be reached, sent three message already over the span of two weeks and never heard back. Please get in touch with us!
Warning to Shopify Users About Langify I want to share my experience so others don’t waste their time or money. Langify might look like a convenient translation app for Shopify, but in reality it caused nothing but problems for my store. When you switch to another language, the page automatically jumps back to the original language. The translations don’t stay applied, making the whole feature basically unusable. It fails to translate properly, even after setup and troubleshooting. They offer a very short free trial, which makes sense now — if people had more time to test it, they’d realise it doesn’t work as promised. In my experience, it simply didn’t deliver what it advertises. I’m sharing this so other Shopify store owners don’t waste their time or money on something that doesn’t function reliably.
Thank you for your feedback. We would like to correct this review. You were in contact with our support team over a longer period of time. The issue concerned the use of machine translation and bulk translation, as well as the question of whether translation words that had already been used could be restored retrospectively. The language in question was deleted directly in Shopify by the shop operator, i.e. you. When a language is deleted, Shopify's system removes all associated translations. In this case, translation credits that have already been used cannot be recredited, as they have already been processed and billed by the translation service. This was explained transparently by our support team. A technical problem in which pages "revert to the original language" or translations are not saved was not reported as an error and does not correspond to how Langify works. Translations remain as long as the respective language is available in Shopify. Nevertheless, in this case, we have already credited additional words as a gesture of goodwill and are continuing to strive to find a good solution for all parties. Langify can be used permanently free of charge; costs only arise for optional features such as machine translation, bulk translation, or custom content. Our support team is always available to clearly explain such processes in advance.
Translated Policies with the app to German and French. For an app that praises it’s own legal accuracy, the mistakes are horrible. The justification that the app enables manual updating is not an argument. I speak several languages and am versed in international legal documents. This is not an app i will use, translations can’t be trusted. Btw, I had upgraded the basic option to the next level, thinking it might be increasing the professionalism.
Contraté la suscripción básica de Langify, pero decidí desinstalarla al día siguiente debido a su mal funcionamiento. Sin embargo, me han cobrado a pesar de no haber utilizado la aplicación. Solicito una aclaración sobre el motivo de este cobro y exijo el reintegro del importe cobrado indebidamente. Aprecio una pronta solución por parte del equipo de soporte.
I purchased the app and added three languages, but despite this, the automatic translation does not start. There is no visible button to initiate the translation, and even after uninstalling and reinstalling the app, the issue persists. I have paid for the service, yet it is not functioning as expected. Very disappointed with this experience—it feels like a waste of money.
Scam already uninstall but still charging me
Thank you for your feedback. We understand your concern regarding the charges after uninstalling the app. Please allow us to clarify that Shopify handles all app payments, and it is their standard procedure to charge for any started billing cycle. This can sometimes lead to overlaps, which we unfortunately have no control over. We have already processed a refund for you. If you have any more questions or need further assistance, please do not hesitate to reach out to our support team. We're here to help! Best regards, The langify Team
Non e Gratis
Thank you for your feedback. We offer both a Free Plan and several paid plans to cater to different needs and preferences. The details of each plan, including features and pricing, are available on our app's page. https://Ip.langify-app.com/en/pricing We strive to provide clear information to help you choose the plan that best suits your requirements. If you have any questions or need assistance in selecting the right plan, please feel free to reach out to our support team. We're here to help! Best regards langify
Extremely slow, no integration with Pagefly and 'static section' is connected to 1 theme, so for development it's a nightmare. Support is friendly.
It's with deep sadness that I write this review having been a customer for many years. Please don't install this app until the developer fixes this one major issue. You can not filter archived or draft products. Instead, you have to pay for words you are not going to use costing you $10,000's in our case. Their non-existent timeline to fix this is infuriating and shows how little they care for their customers. AVOID THIS APP. "Unfortunately, I'm sorry to say this is not possible at the moment because a feature to filter products (and include/exclude them from the translations) according to their status is not currently available. Our developers are aware of this and they are already considering including this feature in a future update, but we don't have any approx release date for this at the moment."
I am sorry, but this really is the worst app on the shopify market. Incredibly slow, but the worst thing ist the auto translate functionality. The app has translated our native language. Perfect texts were turned into shit. We had to manually update all texts again. No option to revert auto translated texts.
Terrible customer support. The translations of our main market are down for 3 weeks due to a technical issue on Langify side. The customer service takes too long to respond to a critical topic that was even caused by an update on their side. We are losing business and they don't seem to even care about answering back after reporting the issue 4 times.
Very disappointing. Very slow and now we have been translating from Spanish to English for 3 hours and my Spanish website is half in English. It is really frustrating and time consuming when a paid application has to work without compromising the work already done. I do not recommend it at all.
horrible. tried it twice. glitchy both times. after customizing and saving settings, the customizations still didn't show properly. you also have to go in to each product and details to translate everything. don't recommend this. not sure where all of the high reviews came from.
Thank you for your honest feedback and sorry for the inconvenience! 1. Depending on the theme that you are using there definitely are some cases where it requires some custom code modifications to integrate the language switcher in such a way that it feels and looks like a native part of your theme! Our support team is here to assist 24/7 so this could have been solved in no time (just get in touch!) :) 2. You can export all your translatable content from within langify in several formats and import the translated file again.
Slowest App I have ever seen on the app store. Sometimes takes 10-15 min for the page to load. Can definitely not recommend this app.
Hey - probably too late but we've switched servers to improve loading times a lot! Please reach out to us if you want to give it another chance!
Never again Langify! The worst translation app ever. Hands off! Many translations are simply not working, as the app is not capable to deal with customised shops/themes. Spent hours and hours on this app. Totally frustrating and not worth the money.
Totally understand your frustration but as our support Team already explained, this was an issue on shopify's end that simply prevented theme translations from showing up when on a 2.0 theme! This really wasn't our fault. Good news is that this has been solved now so you may give us a second chance :)
Very very slow response. Servers are very slow in responding. We are stuck in going live and the support team is not helping the way they should be knowing the criticality of the issue. I hope this comment will make them look into the matter and respond to us. We are loosing time by every passing minute.
Very very slow app and difficult to navigate. The translations are really inaccurate, this is so time consuming!!!!!
Langify v2 Cons, found with my experience: - unable to manage pages from page builder, other than pagefly - impossible to translate the contents of the site (cart, account, etc.) - does not recognize all metafields - very complex and not very functional installation, always required technical support - language change menu stops working with each language change - performance dropped from 60 points to 49 points using this app (very little optimization)
Thank you fo your feedback and I'd like to use this reply to clarify some things! 1. It's simply not true that we do not support other page builders than pagefly. langify is using the native shopify translation API and almost all page builders are storing the generated HTML in separated theme templates instead of storing it in the regular shopify page description (which would make it easy to translate those in the regular way). That makes it hard to translate those pages and we are the only app that is using the native shopify translation API that supports translating such static templates. In short: langify allows you to translate all static strings generated by a page builder app of your choice in the "Static" section. 2. This is completely wrong! Again: langify is using the shopify translation API and therefore ALL internationalized theme strings, including the cart and account, can be translated in our "Theme" translation section. 3. That is true but we restricted the access to some metafield namespaces such as "global". We did that because lot's of apps and shopify itself uses such namespaces for internal codes that simply are not translatable. Just drop us a mail and we will whitelist your metafields. Due to that issue shopify now added public and private metafields but this needs to be adapted by all apps over time. 4. Not sure what you mean by complex as we have a very clear structure of translation sections such as "Products", "Collections", "Pages", etc. Always required technical support? I don't remember you getting in touch with us at all in regards to "technical issues" - if someone needs help we're ready to assist but it's definitely not like "everyone needs technical support" 5. langify comes with it's own switcher that works perfectly fine. langify also supports third party theme switchers. In some cases some themes need manual adjustments to work with langify but this is something that we can do for you. 6. Might repeat myself but langify is using the native shopify translation API and we do not inject much code. shopify is adding the translations on the server-side so the performance should be almost the same. And again: get in touch with us and we'll take care! P.S.: Noticed that you reviewed other translation apps with almost the same text. What's your intention?
After deleted the app, the languages selectors remains on my website pages and the previous app doesn't work anymore, really bad!
Johannes from langify here :) Thank you for your review! The problem could have been solved by un-publishing the switcher before uninstalling the app. We can of course remove the switcher for you! Simply get in touch with us via [email protected] and we'll take care of this immediately!
The Langify App started changing our Romanian original text on all Collections to English translation. We wrote Langify and to our surprise was being told they thing it is a bug in Shopify and that the Langify developer who can solve this is sick and we need to wait 6 days until he comes back to work. Today he wrote us he has no idea how to resolve this and passed this further to Shopify. We also have several sites connected to this site and because Langify didn’t properly look when creating collections it did messed up those websites too. Very disappointed ! Don't even want to think what could have happened if Langify would have translated more than just the Collections title . Would have probably put us out of business for few days. We asked them to unpublished the English translation and to do the testing somewhere else rather then our websites. Be careful when working with this App !!! Removed the App and asked for Refund.
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