All reviews

Rating Breakdown

  • 5
    90% (1,340 ratings)
  • 4
    4% (59 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (10 ratings)
  • 1
    4% (56 ratings)
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5 / 5 Share

Dec. 6, 2017

Simple to use app with amazing customer support. Johannes was able to help me within minutes!

Using app

About 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2017

Best customer service I have had in the Shopify app store by far! Oh, and the app works like a charm :)

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2017

App really user-friendly. Customer service very quick and efficient !

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2017

Using this app to translate from english into spanish and catalan. Works really well and whenever we had a doubt or an issue Johannes and Micheal were there to help and answer in less than 20 minutes each time! Remarkable post sales service and excellent app.

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2017

I've run this app for a month now, and the kind staff from Johannes' team has helped my several times and done things I would normally have to get an expert to do. The app does the job and works really well and I'll give my recommendation if you're looking for an app to go to other countries in the easiest and cheapest way. Thumbs up!

Using app

About 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 27, 2017

Great customer service! They solved my issues quick and with great results!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2017

We managed to migrate our 3 language webshop: www.byhall.com from another multi language App to langify in just one day after getting the application. Everything went just smooth. Google already started to show pages in local languages the day after (something that did not happen even after 4 weeks in our previous solution due to the technical implementation). The need for support has been very limited due to the high quality of the intuitive application. We did get very responsive help in setting up the language switcher and fixing a minor issue. Langify and the proactive customer support team get our best recommendation. Basically everything is better in langify and my only regret is that I didn’t pick this APP in the first place.

Store

Byhall

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2020

Great App! I have been using this app for a while now and am very pleased with their customer service. They are very helpful and have always resolved any issues promptly.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2017

Even though we had some bugs with our theme and implementation, the team was quick to answer (#1), propose solutions (#2) and implement (#3). Very satisfied of their service in world of apps team that can barely communicate and provide so-so customer service and efficiency. Thank you Langify

Store

Dbrand

Using app

Over 6 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 23, 2017

The most important thing about any app is the support. Langify and their team definitely deliver on that front. I've had great support from them and they've also gone above and beyond to deliver my needs. A must have app

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2017

Awesome support! And very good app. A lot of work (for me) but it works very well and the support does what I ask and even more! Thanks a lot.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2017

Great app and amazing support service!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2017

Although there are continuous issues on custom translation, the support have been very patient and helpful!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 21, 2017

Great app and amazing support by Johannes! Once I inserted my translations, there were a few bugs with how things were showing up, and Johannes responded right away and fixed each and every one of them in no time!

Using app

2 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 21, 2017

Reading all these reviews, I’m not sure I've tried the same app as the other users. We lost an incredible amount of time trying to make it work. Sure, customer support is kind and fast to answer, but this didn’t change much for us. There might still be cases in which Langify could work for you though. But having tried both Weglot and Langify, the very few extra features of Langify really aren’t worth the pain. 1. Your data is not safe (for now?) - Every single liquid file of your theme will be changed by langify. This is the case because of the way the app works, but this will make your own changes on your theme extremely painful to make. “Deploying” langify on a theme was taking us literally 15 minutes every time. If you don't edit your theme properly in between, good luck to recover your data. - Have you read about translations import and export? We tried it, and you have to know that theme sections aren’t exported even though it’s nowhere in the documentation. Sections are an essential part of any modern shopify store, yet they can’t be exported from Langify. The files that are exported have clear implementation mistakes anyways, so it will most probably be useless or dangerous to use. Clearly wrong publicity here. - If you happen to have different store users on langify simultaneously, their work can be erased because there’s only one session for the whole store. So you can’t have two users translating in two different languages simultaneously, otherwise you risk losing everything (which we eventually did, with a language overwritten on another one, and the other one lost). 2. Translating on the langify website is a painful experience - The admin website is incredibly slow, especially if you try to do Theme translations - Some pages throw “Error 500”, making you lose your work on the way - We had to manually contact the support so they could add support to our theme section keys, which is based on a Shopify official theme - Many things like extra meta fields are absent from the panel For all these things, I'd have been happy to read the documentation and know about the app's limitations or gotchas, but when you need it, the documentation is way too superficial (just a bunch of screenshots), which obviously makes you have to contact the developer, who is then overwhelmed and can't fix the app. Why not spend a day just documenting everything properly? Maybe this would decrease the amount of daily support tickets. I don’t mind the absence of some features like automated translations. I mind that the features advertised don’t work properly. All these positive reviews have misled us, and I wish there had been a review warning me about the gotchas of this app before I lost my time. The dev promised some fixes, but still, the app shouldn’t advertise on features that are not ready, and clearly state what's not working properly yet when it's such vital parts of the app. Again, it might work out for you if you just want a very basic service, but in this case you're much better off with Weglot anyway. Note: Even though I'd might have given it maybe 2 or 3 stars, I'm leaving 1 star as a warning for all the things you should know before going with it. I'll be happy to change my review whenever the features listed on this page work properly and don't require the manual intervention of the staff, as any customer can expect.

Store

Airinum

Using app

About 1 month

Total reviews

7

Average rating

4.4

5 / 5 Share

Nov. 20, 2017

The best translating app for sure! The installation process was very easy, and the support is simply amazing. I had some issues about the switcher positioning and functioning, they solved them immediately and they answer every kind of question. It is also very intuitive to use, no programming skills required. Super app :)

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2017

Very great app to translate your shop. The support is super insane !! Always answering in about 10-15 minutes and giving perfect advice. They even did things for me in my shop! Super cool

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2017

Langify is an excellent service for keeping well organised translations for your Shopify site. The support team have quickly helped us to get our translations up and running. Highly recommend.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2017

Been using this app on multiple store - works like a charm. The support the app company is doing as awesome. Thanks for a great app :)

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2017

Very easy to use translation tool, great features to avoid translation gaps and automation of standard translations required across different Shopify stores. Highly responsive and helpful support team, hats off!

Using app

About 2 years

Total reviews

4

Average rating

5.0