LuxelyLight review for LangShop AI Language Translate
Sept. 20, 2023
I want to start this review by saying that this app is 100% worth trying just for the dedicated support and the importance that the langshop team gives to any customer who encounters problems. I had a rather complex problem and it was resolved within 2 days by the team. Whereas other apps would blame shopify or other excuses( it happened to me). PRO list with things that I like at this app and why I continue to use it: -The translation quality, the app is super user friendly, it's the only app whose interface is easy to understand and where I don't get lost in the settings, also they use the same translation AI as the other apps, the part I like about this app is that it has DeePL integrated in it, which is super good for stores selling in countries with different languages. One thing to point out and note by me is that for the translation to be as accurate as possible you need to get the punctuation right and the product names not to be spelled out in capital letters, otherwise the AI will consider them brand names, the app will translate any word and phrase if you follow the simple rule above, otherwise you run the risk of it not being so accurate but the problem would be with the original content, not the translation. -It has a great design and lets you customize the language switch button as you want, I tried it on other apps but this feature was quite limiting, which is a plus for Langahop. -The cost I consider relatively cheap, considering that with only 30 dollars it translates for free in 5 languages and you have no limit to which words or characters it translates. -Customer support and customer care is 10 stars, they really care about their customers, which surprised me as they always helped me with different questions and queries. Cons arguments to use this app I didn't find, many say it translates slow (I find it quite ok, they translated 250 products in 8-10 hours). I from previous experiences with other apps it has about the same speed, but accuracy of translation is more important than speed for me, that's why for me I can't consider it a con, but it depends on each one, it's a subjective thing as one is willing to wait.
Hello LuxuryLight team, Your review made our day! Thank you for taking the time to share your experience with us in such detail and for rating us so highly. We value your input and are always happy to hear from our clients! Feedback like this especially motivates our team to develop and delight our users! We are glad that your experience is positive and that you rate the functionality of the application so highly. We have forwarded your comments to our team so they can enjoy the good vibes too! We look forward to serving you again in case of any questions or clarifications! Best regards, Langshop Team.
Translate Shopify Store | Multi Language & Multicurrency App