LangShop AI Language Translate
Translate language with Open AI, DeepL and convert currency.
Rating
4.5
feedback
454
chart
#2,866
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
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Less than a day
11%
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Less than a month
29%
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Less than a year
39%
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More than a year
17%
Reviews Summary
LangShop has received a mix of positive and negative reviews from users. Positive aspects highlighted include the app's user-friendly interface, reliable translations, flexibility in translating various elements of the store, seamless integration with Shopify, and responsive customer support. Users appreciate the ease of use, the ability to manage translations efficiently, and the time-saving features such as bulk translation and glossary support. On the other hand, negative feedback revolves around issues like translation errors, slow response from the development team, high pricing for unlimited features, and concerns about the app's impact on SEO. Some users have also expressed dissatisfaction with the support provided, citing unresponsiveness and unresolved critical bugs.
Highlights
Review RSS Feed
All reviews
April 2, 2026
We used LangShop for over a year on our luxury home fragrance store, and I can't recommend it for any business where translation accuracy and SEO actually matter. When we originally left a 1-star review, LangShop offered us 12 months free in exchange for changing it to 5 stars. We accepted, hoping the issues would be resolved over time. They weren't. A year later and the same fundamental problems remain, so here we are again. The core issue is reliability. The glossary feature — which should be the backbone of any translation app — doesn't work consistently. We set specific rules (for example, ensuring "scented candles" always translates to "velas aromáticas" in Spanish) and the app simply doesn't respect them. When we raised this with support, we were told to try a singular glossary entry to see if it catches the plural, or try the plural to see if it catches the singular — but you can't have both entries at the same time. So you're forced to choose between accurately translating "scented candle" or "scented candles," but not both. For any store with product titles, descriptions, and collections all using natural variations of the same terms, this is unworkable. The homepage is a particular problem. If you've added any custom code to your store's design — which most serious Shopify stores do — those elements won't translate through the standard process. You then have to configure dynamic text to cover them, which is additional setup and troubleshooting on top of what you've already paid for. There is always extra work to do. We've spent hundreds of euros on AI translation credits for translations that then don't render correctly on the live site. That's money wasted on a process the app should handle seamlessly. Customer support responds quickly, but the responses are clearly scripted — copy-pasted help articles rather than genuine troubleshooting. For straightforward queries that's fine, but when you have a persistent technical issue, being walked through the same help topics repeatedly doesn't resolve anything. After a full year, we are still not ranking for our target Spanish keywords, which was the entire reason we installed a translation app. We're now migrating to another provider. If you're running a simple store with no custom code and don't care about SEO precision or brand-specific terminology, LangShop may work for you. If translation accuracy is business-critical, look elsewhere.
Hello, FOX & WOLF team Thank you for taking the time to share your experience. We’re genuinely sorry to hear that LangShop did not meet your expectations. We want to acknowledge the points you raised regarding the glossary feature and translation of singular versus plural terms. The glossary detects exact spellings, including distinctions between singular and plural forms. The additional rule is necessary to ensure correct handling of these variations across different languages. We recognize that these issues can create workflow limitations, and we’re actively looking at ways to make glossary handling more flexible for nuanced language use. Regarding custom codes on your homepage, as content added via custom code is not pushed via the Shopify API, the dynamic text feature is the only way to translate such content. Dynamic text setup is designed to provide you control, but we understand that it adds extra steps and can be frustrating. Your feedback on this issue is valuable as we prioritize improvements. We’re glad to hear our support team responds quickly, but we’re sorry that our replies felt generic. Our team strives to respond promptly and offer useful guidance, but we recognize that ongoing technical difficulties require more comprehensive support. Please rest assured that our team takes every case seriously and genuinely works to troubleshoot and identify the root cause of each issue. Please allow me to clarify that the app doesn’t manage SEO; it’s managed by Shopify. The app only provides the functionality to translate it. In case you're facing the problem with SEO, we would advise reaching out to Shopify support. We’re grateful for the time and trust you invested over the past year. Your feedback will help us improve both product functionality and support. Thank you again for your honest review. It motivates us to improve LangShop for all merchants. Best regards, LangShop team
April 1, 2026
The Best Support! Thank you Diana!!!
Hello sleevechief! It's a great pleasure to receive such a positive feedback describing our service! We'll keep doing our best :) Best regards LangShop Team
March 27, 2026
3年以上使用しています。操作のやり方や簡易な質問には早急に答えてくれて助かっています。 一方、アプリの不具合が多い。 1)「翻訳していないファイル」や「翻訳が中途になっているファイル」を選んでも、正しく表示されない。 2)作ったページのレイアウトが完全に崩壊します。これが一番の問題です。何度も発生しています。 3)問題があると開発に報告が行きますが、対処対応がとても遅い。問題のアプリを書きし続けることに疑問を感じています。 4)翻訳にはDeepLを使用していますが、翻訳内容としては問題ない。しかしレイアウトが壊されたとき標準の翻訳を使うと問題がない。非力な標準翻訳ではほぼ使えません。 5)他のアプリに切り替える検討をしているが、また一から学ぶのが面倒で放置している。
Hello, TC楽器 - TCGAKKI team! Thank you for your valuable feedback! We are glad our support team was able to quickly reply to your inquiries. And we are sorry to hear about the negative experiences you had with the app. 1) Could you please specify if filtering by the untranslated products produce results that are actually translated? 2) We understand how frustrating it can be. Advanced translation engines can conflict with the layout, which leads to issues. We are working on the improvement of the process, but it's a complex issue which is still being worked on. 3) We do our best to resolve technical issues as quickly as possible, but we understand sometimes it can interrupt a stable workflow, and we apologise for that. 4) As mentioned before, while advanced translation engines such as DeepL generally provide better translation quality, they can struggle with the technical symbols. OpenAI translation engine is usually better suited for translations that require preservation of the page layout. 5) We appreciate our customers greatly and are going to do our best to make a switch to a different app completely unnecessary! We would be glad to resolve all of the aforementioned issues. A support agent has already reached out to you via email to assist with that. Please feel free to reach out to us in case something else arises — the support team is available 24/7! Best regards LangShop Team
March 23, 2026
Hi, No Excess team! Thank you for taking time and sharing your 5-star review! We really appreciate it. If questions arise, don't hesitate to contact our support team! Best regards, LangShop Team
March 20, 2026
The number of glossary rules is too low for the most plans. You have to pay $500 a month to get unlimited
Hello, Dear Stoy! Thank you for your feedback on Glossary feature! We understand that glossary rules can be an important part of managing translations effectively and we are very sorry that the limit offered does not meet your needs completely. Our support team is widely opened to review your current setup and suggest possible options to improve your glossary usage within the existing subscription. Please feel free to reach out to us anytime — we’re always glad to help! Best regards LangShop Team
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