LangShop AI Language Translate
The reviews for the LangShop app on Shopify are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the ease of translating products and managing multilingual content, the helpfulness of the customer support team, and the app's integration with Shopify for seamless translation. Users also appreciate the AI-powered translations and the time-saving features of the app. However, negative feedback revolves around issues with translations, especially in metafields, and concerns about the app's reliability and support responsiveness. Some users have experienced difficulties with glossary rules, translation accuracy, and the app's performance.
Review RSS feed
Great App and a Team That Cares! I'm happy to update my review to five stars! We had a bit of a rocky start with some technical issues, but the LangShop team reached out, listened to our concerns, and genuinely made an effort to get things sorted. I really appreciate how they handled everything and the personal attention they gave us. It's clear they care about their customers and want to make things right. The app itself is a great solution for multilingual Shopify stores, and I'm glad we managed to work things out. Thanks to the LangShop team for the support and for turning things around. Happy to recommend them!
Hi SkyPulse team! Thank you for sharing your feedback. We’re sorry to hear that your experience with LangShop did not meet your expectations. We take reports of technical issues and concerns about customer support seriously. We understand how frustrating it can be when technical difficulties affect your storefront, and we apologize for the inconvenience this may have caused. We would be happy to review all the issues and concerns you have raised and investigate what happened. To help us look into this thoroughly, could you please share the details of the emails or support tickets you previously submitted to our team? This will allow us to review the communication history, better understand your experience, and determine how we can assist you. We value your feedback and are committed to continuously improving our app, theme compatibility, and customer support. We look forward to the opportunity to review your case and address your concerns. Kind regards, LangShop team
I do not recommend. You can have 3 free languages on the native Shopify and then if you add this app, the 3 you already have for free are counted as if part of their plan, so you need to pay extra to get to add a new language and pay the 3 you already translated with another app. It makes no sense to me. Unistalling it now because I am certainly not paying for the translatation to languages I have already translated the site too...
Hello, Les Enfants Team! Thank you for sharing your feedback — we're sorry to hear about your negative experience with LangShop That said, LangShop offers a much wider range of features and customization options compared to the native Shopify tool. All translations - including those you've already completed - can be managed, edited, or re-translated directly in our app, giving you more control and flexibility in one place. If you'd like, our team would be happy to review your setup and suggest the best option for your needs - just reach out to us anytime. We're always open to feedback and appreciate you taking the time to share your experience. Best regards, LangShop team
We tested a lot of translation apps — LangShop is by far the best. The advanced redirect is flawless: right country, right language, right currency, automatically and without a single bug. Quality translations you can still edit by hand, a glossary to keep the brand voice consistent, the whole store translated (theme, third-party apps, checkout, emails, SEO), and a clean switcher. Super responsive support. We use it on several stores and we're not switching.
Hello, Purea! Thank you so much for the wonderful review - we truly appreciate it! We're delighted that LangShop has been the best solution for you and that everything has been working flawlessly. Our support team is available 24/7, and we're always happy to help! Best regards, LangShop team
We have been working on migrating our store from our old CMS into Shopify. Langshop and their support made the translation of our products really easy. Many thanks to Vera from the support!
Hello, SJD of Sweden! Thank you for taking the time to leave your review! We truly appreciate your kind words about our support team. We're also glad to hear that the migration process and translations went smoothly for you. Your feedback means a lot to us and keeps us motivated to do our best. If you need any further assistance in the future, please do not hesitate to contact us :) Best regards, LangShop team
Great experience with LangShop support! Egor was extremely helpful, responsive, and professional. He quickly understood the issue I was facing and guided me through the solution clearly and efficiently. I really appreciated his patience and the quality of his support. Thanks to Egor, everything was resolved smoothly and the app is now working as expected. excellent customer service!
Hello, Nivada Grenchen! Thank you so much for the excellent rating and the warm words! We are delighted to learn that your communication with our support team was highly satisfactory. Your feedback is very valuable to our team, and we appreciate being a part of your experience. We are here to assist you at any time! Best regards, LangShop team
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.