LangShop AI Language Translate
Translate language with Open AI, DeepL and convert currency.
Rating
4.5
feedback
454
chart
#2,866
All reviews
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April 2, 2026
We used LangShop for over a year on our luxury home fragrance store, and I can't recommend it for any business where translation accuracy and SEO actually matter. When we originally left a 1-star review, LangShop offered us 12 months free in exchange for changing it to 5 stars. We accepted, hoping the issues would be resolved over time. They weren't. A year later and the same fundamental problems remain, so here we are again. The core issue is reliability. The glossary feature — which should be the backbone of any translation app — doesn't work consistently. We set specific rules (for example, ensuring "scented candles" always translates to "velas aromáticas" in Spanish) and the app simply doesn't respect them. When we raised this with support, we were told to try a singular glossary entry to see if it catches the plural, or try the plural to see if it catches the singular — but you can't have both entries at the same time. So you're forced to choose between accurately translating "scented candle" or "scented candles," but not both. For any store with product titles, descriptions, and collections all using natural variations of the same terms, this is unworkable. The homepage is a particular problem. If you've added any custom code to your store's design — which most serious Shopify stores do — those elements won't translate through the standard process. You then have to configure dynamic text to cover them, which is additional setup and troubleshooting on top of what you've already paid for. There is always extra work to do. We've spent hundreds of euros on AI translation credits for translations that then don't render correctly on the live site. That's money wasted on a process the app should handle seamlessly. Customer support responds quickly, but the responses are clearly scripted — copy-pasted help articles rather than genuine troubleshooting. For straightforward queries that's fine, but when you have a persistent technical issue, being walked through the same help topics repeatedly doesn't resolve anything. After a full year, we are still not ranking for our target Spanish keywords, which was the entire reason we installed a translation app. We're now migrating to another provider. If you're running a simple store with no custom code and don't care about SEO precision or brand-specific terminology, LangShop may work for you. If translation accuracy is business-critical, look elsewhere.
Hello, FOX & WOLF team Thank you for taking the time to share your experience. We’re genuinely sorry to hear that LangShop did not meet your expectations. We want to acknowledge the points you raised regarding the glossary feature and translation of singular versus plural terms. The glossary detects exact spellings, including distinctions between singular and plural forms. The additional rule is necessary to ensure correct handling of these variations across different languages. We recognize that these issues can create workflow limitations, and we’re actively looking at ways to make glossary handling more flexible for nuanced language use. Regarding custom codes on your homepage, as content added via custom code is not pushed via the Shopify API, the dynamic text feature is the only way to translate such content. Dynamic text setup is designed to provide you control, but we understand that it adds extra steps and can be frustrating. Your feedback on this issue is valuable as we prioritize improvements. We’re glad to hear our support team responds quickly, but we’re sorry that our replies felt generic. Our team strives to respond promptly and offer useful guidance, but we recognize that ongoing technical difficulties require more comprehensive support. Please rest assured that our team takes every case seriously and genuinely works to troubleshoot and identify the root cause of each issue. Please allow me to clarify that the app doesn’t manage SEO; it’s managed by Shopify. The app only provides the functionality to translate it. In case you're facing the problem with SEO, we would advise reaching out to Shopify support. We’re grateful for the time and trust you invested over the past year. Your feedback will help us improve both product functionality and support. Thank you again for your honest review. It motivates us to improve LangShop for all merchants. Best regards, LangShop team
April 1, 2026
The Best Support! Thank you Diana!!!
Hello sleevechief! It's a great pleasure to receive such a positive feedback describing our service! We'll keep doing our best :) Best regards LangShop Team
March 27, 2026
3年以上使用しています。操作のやり方や簡易な質問には早急に答えてくれて助かっています。 一方、アプリの不具合が多い。 1)「翻訳していないファイル」や「翻訳が中途になっているファイル」を選んでも、正しく表示されない。 2)作ったページのレイアウトが完全に崩壊します。これが一番の問題です。何度も発生しています。 3)問題があると開発に報告が行きますが、対処対応がとても遅い。問題のアプリを書きし続けることに疑問を感じています。 4)翻訳にはDeepLを使用していますが、翻訳内容としては問題ない。しかしレイアウトが壊されたとき標準の翻訳を使うと問題がない。非力な標準翻訳ではほぼ使えません。 5)他のアプリに切り替える検討をしているが、また一から学ぶのが面倒で放置している。
Hello, TC楽器 - TCGAKKI team! Thank you for your valuable feedback! We are glad our support team was able to quickly reply to your inquiries. And we are sorry to hear about the negative experiences you had with the app. 1) Could you please specify if filtering by the untranslated products produce results that are actually translated? 2) We understand how frustrating it can be. Advanced translation engines can conflict with the layout, which leads to issues. We are working on the improvement of the process, but it's a complex issue which is still being worked on. 3) We do our best to resolve technical issues as quickly as possible, but we understand sometimes it can interrupt a stable workflow, and we apologise for that. 4) As mentioned before, while advanced translation engines such as DeepL generally provide better translation quality, they can struggle with the technical symbols. OpenAI translation engine is usually better suited for translations that require preservation of the page layout. 5) We appreciate our customers greatly and are going to do our best to make a switch to a different app completely unnecessary! We would be glad to resolve all of the aforementioned issues. A support agent has already reached out to you via email to assist with that. Please feel free to reach out to us in case something else arises — the support team is available 24/7! Best regards LangShop Team
March 23, 2026
Hi, No Excess team! Thank you for taking time and sharing your 5-star review! We really appreciate it. If questions arise, don't hesitate to contact our support team! Best regards, LangShop Team
March 20, 2026
The number of glossary rules is too low for the most plans. You have to pay $500 a month to get unlimited
Hello, Dear Stoy! Thank you for your feedback on Glossary feature! We understand that glossary rules can be an important part of managing translations effectively and we are very sorry that the limit offered does not meet your needs completely. Our support team is widely opened to review your current setup and suggest possible options to improve your glossary usage within the existing subscription. Please feel free to reach out to us anytime — we’re always glad to help! Best regards LangShop Team
March 3, 2026
LangShop has been an absolute game changer for our Shopify store. We run a serious, high-volume e-commerce operation with multiple markets, and this app delivers exactly what you need when scaling internationally. The translations are reliable, the interface is intuitive, and the integration with Shopify Markets works seamlessly. What really stands out is the flexibility – you can translate products, collections, pages, metafields, dynamic content, and even apps without breaking your store structure. Performance-wise, it runs smoothly without slowing down the site, which is critical when you care about SEO and conversion rates. The support team is also incredibly responsive and knowledgeable. Every time we’ve needed assistance, they’ve solved it quickly and professionally. If you’re serious about international growth and want a solution that actually works long-term – LangShop is the app. No hesitation. Highly recommended.
Hello Drpen.se team We truly appreciate your feedback! It truly means a lot to hear about your experience with the app and how it’s supporting your store’s growth. It really made our day to hear such nice things about our support team. If questions arise, please let us know! Thank you again for choosing LangShop! Best regards, LangShop team
Feb. 27, 2026
We’ve been using LangShop for a few weeks now and it has been a great experience so far. The app is very user-friendly and easy to work with, which made the transition smooth from the start. What we like the most is that LangShop works together with Shopify Translate & Adapt, something not many apps support. This makes managing translations much more flexible and efficient. The translation quality is very good, and we personally use the OpenAI integration, which was incredibly easy to connect and saves a lot of time. The onboarding process was also excellent. Sofiya provided clear explanations, guided us through everything step by step, and made sure there was enough room to ask questions. Whenever we have questions, support is easy to reach and very helpful. Overall, we are very satisfied and will definitely continue using this app. After a long search, it’s great to finally have a translation app that truly works well. we’re very happy to have found this one.
Hi Charlie's Fishing team! Thank you so much for taking the time to leave valuable feedback! We're happy to hear LangShop's flexibility and translation quality met your expectations, and even happier to know our support team provided all the assistance you needed! Please do not hesitate to reach out if you have any questions — the support team is always available through chat or email! Best regards, LangShop team
Feb. 12, 2026
Great customer service! Thanks to Caleb for helping me so quickly with our issue.
Hello Doulton Water Filters Limited Team! Thank you for taking the time to share your feedback. We truly appreciate it — it helps us improve and grow. Our support team is always ready to assist you at any time. If you have any questions, please feel free to reach out. Kind regards, LangShop team
Feb. 18, 2026
Hello PadelPROShop Team! Thank you for taking the time to leave a review for the LangShop app. We’re sorry to see that your experience didn’t meet your expectations. We truly value customer feedback, and we’d appreciate the opportunity to better understand what went wrong. If you’re willing to share more details about your experience, our team would be happy to review it and see how we can improve. Please feel free to reach out to us directly at any time. Your feedback helps us make LangShop better. Kind regards, LangShop team
Feb. 7, 2026
LangShop is the most flexible translation app we’ve used for Shopify. Bulk translation works great, glossary support is solid, and it handles products, collections, pages, and SEO without issues. Perfect if you run multiple markets and want real control. Support has also been quick and helpful. Worth it.
Hello Reyrr Athletics Team, Thank you for such kind words! We're glad you took your time to explore the features LangShop provides, and are thrilled to hear you are satisfied with the support team's work! Please don't hesitate to reach out in case any questions arise — we're always available through chat or email. Best regards, LangShop Team
Jan. 29, 2026
Great app. The simplicity suits me perfect, together with the API possibility with other LLM's
Hello dims studio team! Thank you for taking your time to leave valuable feedback! We're glad to hear you like the UI of LangShop as well as the features it provides. Please feel free to reach out via email or chat if you encounter any difficulties, our support team is always there to help! Best regards, LangShop team
Jan. 25, 2026
The switcher is not fit for any shop. It's ugly and not in line with a premium shop. The translation is literal. It must be done manual. A lot of items not translated or partially translated. Many translation failed and I had to do a lot of manual work. Not to mention the support. It has been absolutely unsupportive. They keep giving me link to read, without sorting out any issue. I am absolutely appalled how shopify doesn't run due diligence on the app they promotes.
Hello PurrEmbassy, We're really sorry to hear about your negative experience. We would like to clarify that by sharing the guide link we intended to provide step-by-step instructions on how to customize the switcher and use the Glossary rules feature, which can help fix translations that appeared to be inaccurate. We’d love to find a solution that works for you, so we reached out to discuss the issues you mentioned. Please check your email and let us know your thoughts. Best regards, LangShop team
Jan. 23, 2026
Great support. Caleb on top :)
Hello STERLIFE team, Thank you for the feedback! We're happy to hear our support agents were able to assist you, and glad Caleb is responsible for your favourable experience with the app. In case some issue arises or you have any questions, please reach out, the support team is always ready to assist via email or chat! Best regards, LangShop Team
Jan. 22, 2026
very happy with the support i got following a problem carrying out a task @caleb Quick and friendly and most importantly it worked thank you
Hello The Wolf Club Team, Thank you for taking the time to provide feedback! We're glad to hear the problem you had was resolved and appreciate the kind words for the support team, Caleb in particular! In case something else comes up or you have any questions our team is always there to help, so don't hesitate to reach out! Best regards, LangShop Team
Jan. 13, 2026
I have missing part of page translations. And it's not clear when my issue will be resolved. Everything used to work up until past year. But apparently not anymore.
Hello le Thé Chic team Thank you for your honest review. We understand your disappointment and value your feedback. Please let me assure you that the dev team is working on the mentioned issue. We put your issue on high priority. As soon as we receive updates on your issue, we'll reach out to you immediately. If any questions arise, please feel free to reach out to us Best regards, LangShop team
Jan. 9, 2026
davvero un'app ottima, mi trovo benissimo. uso la versione pro e funziona alla grande
Hello JustMary.com Team, Thank you for taking the time to leave a review — we appreciate it greatly. We're happy to hear you are having a smooth experience with LangShop! But in case something comes up or you have any questions our support team is always there to help — just reach out via email or chat. Best regards, LangShop Team
Dec. 18, 2025
Caleb helped me very quickly to resolve my problem. Thank you very much to the support!
Hello, Thank you so much for your kind words! We’re glad Caleb was able to assist you quickly and resolve your issue. Your feedback is greatly appreciated, and we’re always here to help whenever you need us. Best regards, LangShop Team
Dec. 7, 2025
Hello Frederiksberg Møbler og Design Team, Thank you for taking the time to share your feedback — we truly appreciate it. Hearing from you helps us continue improving and delivering the best possible experience. If you encountered any issues along the way, please don’t hesitate to reach out. Our team is here for you 24/7 and always happy to assist. Best regards, LangShop Team
Dec. 6, 2025
I have totally no idea why it has 4.6 points. To everyone who is considering this app, I will NEVER recomend you to use it because you will get nothing except regrets. 1. It does not update automatically. When a copy on a certain place is updated, you need to go to Lang shop to translate or click "translate" to let the new translatio show up. 2. If a new product is published, the system is automatically copy copies of similar products, giving wrong information to customers. 3. If you want to export the data in batches, you can only choose 50 at one time, or click ONE by ONE which totally doesnt make sense at all. You cannot even just export all the products of one vendor. The system simply exports all products for you, even if you have already filtered something out. (The only way to export specific products is to click them one by one) 4. The Free API translator will give simplified Chinese on Traditional Chinese page. I asked the CS why, she told me because it is free, I cannot hope for quality. I think it is a totally wrong language and not the right time to even talk about quality. Sorry. 5. Last but not the least the CS is as disappointing as the app itself. Whenever we asked questions what we got is they will reflect to the developing team and get back to us by email. I started using this app for a few months and received "0" email replies. 6. I will want to rate "0" if this option exists.
Hi SOU・SOU netshop, Thank you for taking the time to share such detailed feedback. We’re truly sorry to hear about your experience and that our app has not met your expectations. We'd like to address each of your points to provide clarity: 1. Automatic updates You’re correct that the app does not auto-translate updated content. At the moment, automatic translation can only be enabled for newly created products and collections. Any later edits must be triggered manually from the user side. We understand this may be inconvenient and are actively exploring improvements. 2. New products translation Please let me clarify that new products are created in Shopify. If a new product is duplicated from an existing one and automatic translation is enabled for new products, Shopify sends us the duplicated information, and the translation is duplicated as well. Since automatic translation runs only once (at the moment the new product is created) it’s best to create new products from scratch instead of duplicating and editing afterward. 3. Export Currently it's not possible to select all products with a specific vendor, to our regret. We understand how this can be frustrating when working with larger catalogs and vendor-specific filtering. Please rest assured that this feature request has already been passed to our development team and they will be reviewing possible options on how to make it possible from our side 4. Japanese to Traditional Chinese translation We understand your concern about receiving Simplified Chinese on a Traditional Chinese page. Unfortunately, basic translation engines have significant limitations, including lack of support for several language combinations (for example, there is currently no support for translating Japanese → Traditional Chinese using the basic engine). For merchants who require precise language variants, especially Traditional vs. Simplified Chinese, we recommend using a pro translation engine to ensure correct results. 5. Customer support experience We sincerely apologize if our follow-up process fell short, this is not the experience we want to provide. If you’re open to it, we’d really appreciate another chance to assist you directly. We genuinely appreciate your detailed review. Even though your experience was not positive, your feedback helps us improve the app for all merchants. We take this feedback seriously and are continuously working on improvements based on user needs. If you’re willing, please reach out again and we’ll be happy to look into your specific setup and help resolve the issues you encountered. Best regards, Langshop team