LangShop AI Language Translate
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I do not recommend. You can have 3 free languages on the native Shopify and then if you add this app, the 3 you already have for free are counted as if part of their plan, so you need to pay extra to get to add a new language and pay the 3 you already translated with another app. It makes no sense to me. Unistalling it now because I am certainly not paying for the translatation to languages I have already translated the site too...
Hello, Les Enfants Team! Thank you for sharing your feedback — we're sorry to hear about your negative experience with LangShop That said, LangShop offers a much wider range of features and customization options compared to the native Shopify tool. All translations - including those you've already completed - can be managed, edited, or re-translated directly in our app, giving you more control and flexibility in one place. If you'd like, our team would be happy to review your setup and suggest the best option for your needs - just reach out to us anytime. We're always open to feedback and appreciate you taking the time to share your experience. Best regards, LangShop team
We have been working on migrating our store from our old CMS into Shopify. Langshop and their support made the translation of our products really easy. Many thanks to Vera from the support!
Hello, SJD of Sweden! Thank you for taking the time to leave your review! We truly appreciate your kind words about our support team. We're also glad to hear that the migration process and translations went smoothly for you. Your feedback means a lot to us and keeps us motivated to do our best. If you need any further assistance in the future, please do not hesitate to contact us :) Best regards, LangShop team
Great experience with LangShop support! Egor was extremely helpful, responsive, and professional. He quickly understood the issue I was facing and guided me through the solution clearly and efficiently. I really appreciated his patience and the quality of his support. Thanks to Egor, everything was resolved smoothly and the app is now working as expected. excellent customer service!
Hello, Nivada Grenchen! Thank you so much for the excellent rating and the warm words! We are delighted to learn that your communication with our support team was highly satisfactory. Your feedback is very valuable to our team, and we appreciate being a part of your experience. We are here to assist you at any time! Best regards, LangShop team
Hello viviON BLUE, Thank you so much for the 5-star rating! We really appreciate your support and are so glad you had a positive experience with us. If there’s ever anything we can help with, we’re always here for you! Best regards, Langshop team
Have been using this app for our site for a while. We recently implemented a new API service and the support team has been super helpful setting it up and running test to ensure a smooth process
Hello, Liforme! We are delighted to hear that you are satisfied with our app and support team! We strive to provide the best possible service to our customers and we will continue to work hard to improve and grow. Thank you for your feedback and we hope to continue providing you with a great experience! Best regards, LangShop team
LangShop has been very useful for managing translations across different parts of our Shopify store. Translating products, pages, theme content, and other components is straightforward and saves us a lot of time. Their customer support has also been responsive and helpful whenever we’ve had questions. We hope LangShop continues to improve and refine the app, but overall, it’s been a solid and convenient tool for running a multilingual store.
Dear GSou Snow! Thank you for the great review! We’re glad LangShop is saving you time across products, themes, and pages. We appreciate your feedback on improvements - our team is always striving to enhance the app. We look forward to continuing to support your multilingual journey! Best Regards LangShop Team
Muito bom!
Hello, Brinks Fans! Thank you so much for the 5-star rating and the kind words! We are thrilled to hear that your experience with our app has been very good. Your support means the world to our team, and we are incredibly happy to have been a part of your journey. We're always here to help! Best regards, LangShop Team
Thank You Caleb from LangShop - your are a star I am everything else but an IT-person and Caleb helped me step by step. Translations went smoothly. So far so good.
Hello, MARK BIRCH HAIR! Thank you for your feedback! We appreciate your positive comments about our assistance and the responsiveness of our support team. We're also glad to hear the translations were smooth. If you need any further assistance in the future, please do not hesitate to contact us :) Best regards, LangShop team
The app translations were poor at the beginning, until the AI store context feature was implemented. After that, the translations were perfect for around 8–9 months. Now, the translations sometimes work as expected and sometimes they don’t. This is mostly the case with metafield translations — they sometimes ignore the AI store context, and even glossary rules do not help. I am convinced this is a bug in the app, but support claims it is caused by OpenAI ChatGPT 5.4. I find this very hard to believe, because the app is the one feeding the data to the OpenAI API. If I paste the same text directly into ChatGPT, it translates everything correctly. The app currently seems very buggy. Metafield translations are unreliable, both with OpenAI and DeepL Pro, and in their current state they simply cannot be used on a live webshop. It is definitely a frustrating experience for us, and we are investigating our options. And the support is definitely not 24/7. But that is the smallest issue I have.
Hello, GPerformance, We are very sorry to hear that your recent experience with our app has been negative. We completely understand how frustrating this must be for you. We want to apologize for any inconvenience this may have caused and assure you that we are committed to providing a better user experience. We would like to investigate the inconsistencies in the translations of metafields and find the root cause of this behavior. We have sent you a message regarding this matter and would appreciate it if you could please get back to us with more details, so that our developers can address it properly. Thank you for your understanding and patience. We hope to have the opportunity to provide you with a better experience! Best regards, LangShop team
Bonne expérience avec LangShop. L'équipe est accueillante et disponible pour répondre aux questions. Les démarches se sont bien passées et les explications étaient claires. Je recommande leurs services à ceux qui en ont besoin.
We are stuck with this app since way back. There are a few big problems with it. 1. For products, translation is malfunctioning. New product will get wrong info when translated (if duplicated from another product). To get around this, we have to make a new translation for all product and replace the old translations. Langshop know this problem, but they wont fix it, they dont care even though we have reported about it many times for 3 years now. 2. Some translations, for example single words that becomes two words in other languages when translated. This words Langshop cant handle together with Shopify. Langshop will add "space" in the translated domains which will make them not function, will give "error 404" page instead of correct page. 3. The free AI translate really is crap. It will make very bad translations, probably to force you to pay for other translations. So BIG WARNING for this app. We are stucked with it and will take so much time and effort to change right now.
Hello, Docklandet team. Thank you for the valuable feedback, and we are sorry to hear your experience with the app has been negative. Please note that due to the fact LangShop stores translations in the Shopify API, the translations are duplicated as well, as a part of the product. There is no workaround for this, to our regret, and only newly created products won't have their translations stored in the back end. To make your workflow more manageable you could set up automatic translations of new products with Shopify Flow, even if they were duplicated. For example, to start a translation if the product is changed from "Drafted" to "Active". There are restrictions applied to the translation engines which prevent Shopify links from being translated on the storefront. If you are referring to URL handles, the redirection between locales and domains is handled by Shopify, so there should not be any 404 errors. We would be very glad if you provided examples of these broken links so that we can fix the errors if they are caused by LangShop and prevent them from happening in the future. The free LangShop translation engine may indeed provide translations that are not up to everyone's standards, but this is why there are integrated advanced engines, such as OpenAI, Google Cloud and DeepL Pro. We'd like to remind LangShop does not benefit in any way or form from the use of these engines, since they use the API and the account of the user, not our own. We would be very thankful if you gave LangShop another chance, and to our team — a chance to improve your user experience! Best regards, LangShop team
Thanks to Ivan's assistance, the issue of the subscription being closed due to accidental touch has been successfully resolved.
Hello, Nothingprojector! Thank you for your kind words! We're delighted to hear that Ivan was able to assist you and resolve the issue with your subscription. If you ever need any further assistance, we're always here to help! Best regards, LangShop team
Vera was really helpful when we started experiencing a critical issue with our translated menus disappearing across multiple languages. She responded very quickly, investigated the problem right away, and managed to identify and resolve the issue in a short time. She also took the time to explain exactly what had happened, identified the specific menu item that caused it, and provided practical recommendations to help us avoid similar issues in the future. Vera was professional, knowledgeable, and easy to communicate with. Her prompt support helped us restore our storefronts with minimal disruption. Thank you again for your excellent assistance!
Hello, Manduka EU Thank you so much for taking the time to share your experience! We're delighted to hear that Vera was able to quickly identify the issue and get your translated menus restored with minimal disruption. We'll be sure to pass your kind words along to Vera, she'll be thrilled to know her responsiveness, technical expertise, and clear communication made such a positive difference. We truly appreciate your feedback and your trust in us. If there's ever anything else we can help with, we're always here for you! Best Regards LangShop Team
Great app, I recommend it 100%
Hello Maven Team! Thank you so much for your kind words and recommendation! We're thrilled to hear that you're enjoying the app. Your support means a lot to us and motivates our team to keep improving the experience. If you have any questions or need assistance, please don't hesitate to reach out. Our support team is available 24/7 and is always ready to help. Kind regards, LangShop Team
The team is amazing, and when it comes to translating your store into multiple languages, it's the #1 app on Shopify
Hi, Magnoty team! Thank you for the valuable feedback! We are happy you are satisfied with LangShop and are very proud to hear such high praise for our support team! Please don't hesitate to reach out in case you encounter any difficulties — we got you covered! Best regards, LangShop team
Amazing app and timely support, I managed to launch even one of the most complex Lithuanian translations with them. Slugs and all seo part was handled perfectly too.
Hello, Formesjewelry.com team! Thank you very much for taking your time to leave a review! It's great you enjoy using LangShop. Please don't hesitate to reach out in case you have any questions — the support team would is always glad to assist you. Best regards, LangShop team
Egor helped me greatly in improving our shop. very fast replies as well.
Hi L’OYÉ Cosmetics team! Thank you for your thoughtful feedback. We are pleased to hear that our assistance had a positive impact on your shop and that you were satisfied with the responsiveness of the provided support. It was a pleasure working with you, and we really appreciate the opportunity to contribute to your success. Please don't hesitate to reach out if you need any further assistance in the future. Best regards, LangShop team
app won't work on third day straight - customer support said developers are on it but it's not fixed and no update has been provided
Hello, Lifted Clothing We sincerely apologize for the negative experience you had with our app. We understand that resolving the issue with language redirect took longer than expected and we sincerely regret any inconvenience this has caused. We take your feedback very seriously and would appreciate it if you could give us another chance. If you could please reinstall the app, we would be happy to look into the issue as soon as possible. Best regards, LangShop team
We used the LangShop app to translate our store for a multi-market launch. The app works well and helped us localize our content efficiently across different languages. Overall, we are satisfied with its performance.
Very good app! Maxim helped me resolve my issue real quick.
Hello, CÔNG TY TNHH THƯƠNG MẠI NITORI VIỆT NAM Thank you so much for your kind review! We're delighted to hear that you're enjoying the app and that Maxim was able to assist you quickly and effectively. If anything else comes up, don't hesitate to reach out — our support team is here for you 24/7 via chat or email. Best regards, LangShop Team
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