ROTAS69 review for LangShop AI Language Translate

I was offered 1 YEAR of free subscription in exchange for changing my review. However, after a long and frustrating communication with the LangShop team, it became clear that they do not truly understand the real issues I’m facing. The app practically doesn’t work properly or doesn’t work at all. Automatic translations often fail or are incomplete. Sometimes translations get incorrectly duplicated or missing. The app’s behavior is inconsistent and unpredictable — only 10-30% of my newly created products are translated correctly. Even after explaining the problem many times in detail, their support still doesn’t grasp the core issues. The process to fix or overwrite translations is complicated, slow, and inefficient. Adding glossary rules is a nightmare since it must be done manually for each language separately, and reapplying translations affects fields I don’t want to change. The technical support responds quickly, which is the only positive thing, but unfortunately, they practically don’t help solve the real problems. When something requires developer intervention, you are often left without any answers. The app itself is quite inconvenient and buggy. Automatic translation of products and collections does not work properly — sometimes it doesn’t translate at all, sometimes only partially, and sometimes it even inserts translations from other products without notifying you. The app shows these products as “translated,” but you only realize the problem when you check the product in the target language. The glossary management is very inconvenient. You have to add each rule separately for every language. In other apps, you can add glossary rules once and apply them across all languages if needed, which is much more practical. Also, the default sorting of products inside the app is “old products first.” To find and translate newly added products, you need to apply the “new first” filter, but applying this filter on 800+ products can take up to two minutes. Worse, the filter resets while you select products, so you have to apply it repeatedly — and with 9 languages to manage, it’s a nightmare. The team asks me repeatedly how I create products, but I always do it the same way — their app just can’t handle normal workflows. Their answers are often excuses, and I had to find my own workaround because their developers apparently can’t or won’t fix the bugs quickly. Months have passed, and “near future” updates still don’t arrive. I subscribed to the “advanced” plan for $75 when old pricing was still valid, assuming unlimited usage, but honestly, it’s not worth it. Especially considering their current astronomical price of $500 per month. In short, the app causes more problems than it solves, and support is unhelpful and defensive. I’m actively searching for an alternative and do not recommend LangShop. The only positive aspect is the polite and respectful customer support, but unfortunately, that’s where the positives end.