welzo review for LangShop AI Language Translate

Hello welzo, Thank you for taking the time to share your experience. We are truly sorry you’ve been dealing with 500 Internal Server Error and understand how critical a fully functioning site is for your business. We take every report very seriously and want to get this resolved for you as quickly as possible. We’ve conducted a thorough review on our end and want to share our findings: - We can confirm that Langshop operates strictly through Shopify’s public API and Theme App Extension - no hidden or undocumented methods are used. - Our logs show that your Theme App Extension is currently disabled. When it’s off, Langshop can’t interact with your theme or trigger any changes that would lead to a server error. - A 500 status code signifies an internal server issue within Shopify’s infrastructure. Since our requests conform to Shopify’s documented workflows, and consistently succeed in other stores, the root cause is almost certainly on Shopify’s side. - Langshop operates strictly within the boundaries of the official Shopify API. We do not have access to or visibility into Shopify’s internal page rendering processes, nor do we possess tools that would allow us to diagnose such server-level issues independently. With that information, we will continue collaborating directly with Shopify’s support team to ensure they have everything needed to diagnose and fix the server-side problem. Thank you for your patience! We will keep you updated on our progress and appreciate the opportunity to set things right. Best regards, LangShop team