All reviews

Rating Breakdown

  • 5
    96% (211 ratings)
  • 4
    1% (2 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 74% (161)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 25, 2024

We love this app! It is easy to install and use. Everything works fine - we haven't had a glitch since installation. It is feature-packed. There are options to upgrade but those are meant for when our store already gets better capacity to pay for the costs - for example, when there's a greater influx of sales - which is understandable and justified.

Using app

24 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 24, 2024

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2024

I've been using the free version of this app for about a month and everything has been running smoothly. I ran into an issue with one of my products because I inadvertently unchecked a box that automatically sends the download email. I contacted customer service and the issue was fixed in less than an hour. Very quick replies. I will definitely be upgrading because it works seamlessly with shopify. Thank you

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2024

Very good app, works well and the customer support is great. They helped me through very specific requests I had.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2024

Cade has been super helpful with helping us figure out workarounds every step of the way! Great customer service and the app has improved efficiencies for us across the board. Thank you!

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 16, 2024

This company has been very helpful in getting things setup just exactly how I wanted! The program runs smoothly and provides just enough space for my needs at this time. Thank you!

Using app

19 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 13, 2024

The service is very good. This is the best plug-in I have ever used in shopify. I will always use it. The user experience is great.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 13, 2024

Excellent functionality and the support team fixed issues we had within a couple of hours, which gives us a lot of confidence.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2024

so far so good easy to use thank you

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2024

Easy to use. Support desk is always super responsive and helpful. Great app!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2024

We love this app - it manages our license codes and also their customer service is amazing. I appreciate that it writes back the codes to the customer account automatically in case a customer has an issue or misplaces their codes. We also love how customizable it is

Using app

7 days

Total reviews

6

Average rating

4.5

5 / 5 Share

April 30, 2024

I had a great experience with LDT Digital Downloads app! The customer service is amazing. They're really kind and patient, and they respond super quickly. I had a problem with it not working with another upsell app, but their team jumped on it right away and got everything running smoothly. I'm very impressed with their quick and effective help. I highly recommend this app to anyone using LDT Digital Downloads app. They truly go above and beyond!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2024

Using app

25 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

Fast and genuine tech support. Great job.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 24, 2024

I like it very much I am new to this world of digital and so far everything that I wanted to do I have understood the instructions was very clear to me

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2024

So far, I've found this to be extremely intuitive and easy to set up. The only issue I've run into so far is the Download All function seems to only download the first item in the order. Other than that everything is working great.

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2024

J'ai téléchargé l'application il y a quelques jours et tout semble fonctionner correctement. Je suis surtout contente de pouvoir avoir des emails traduits selon la langue de mon client.

Using app

14 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 14, 2024

So easy to set up and to use. I'm thrilled with this app!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2024

Simple, easy and very straightforward

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2024

just starting. so far, so good

Using app

1 minute

Total reviews

4

Average rating

5.0