LDT Digital Downloads
Sell digital products, video, audio, pdf, ebook, license key
Rating
5.0
feedback
205
chart
#2,523
All reviews
Rating Breakdown
Aug. 1, 2024
July 29, 2024
After yet another undelivered email from Shopify's free Digital Downloads, I came looking for something better. I'm very glad I found LDT! Wow. I installed it an hour ago and have been having fun customising it since. My outbound 'download your content' email looks AMAZING. Really really cool. I can use my own SMTP server! That's a great feature. This feels like a really well done app. I'm already subscribed and if everything works well over the next few days I'll upgrade to a yearly membership. Terrific value especially as I only have a few small files. Thanks, LDT team! I'm very happy to support you and wish you great success. ✌️
July 24, 2024
July 21, 2024
This makes life so much easier for my customers to downloads their digital files. Thank you...
July 17, 2024
Hello. So far very good experience with the app. I also contacted support, they were polite and helpful.
July 13, 2024
July 12, 2024
Very easy to use and the immediate support via chat has been really helpful when I have needed it.
July 11, 2024
We recently moved our digital download products from two different apps to LDT Digital Downloads Products and we couldn't be more pleased. All our products are running smoothly on one app now and process has been beyond seamless. Looking forward to adding more products with this great addition to our Shopify store!
July 5, 2024
I switched from Sendowl because I needed more than 1gb of file storage and LDT had - more file storage - a customer download portal all for a cheaper price. The app is great overall and works fine, customer service is great.... HOWEVER, there are a lot of little annoying things that stop this app from being perfect: 1) You can't edit all your email templates from settings, you have to scavenger hunt to find each one. 2) When you update a digital product you can send an update message by email, but it forces you to change the entire template just for that one instance. Sendowl was very simple. you had your base email template and when you send the update you could add a custom message that would only apply to that one email. 3) You can’t reset downloads for customers' orders. There is only an "add extra download" button where you have to give them an extra download. But if you give the customer too many, you have to subtract the number of downloads to the number you want the customer to have. Sometimes it just doesn’t work, so you have to contact customer service, and then customer service seems to only be available on European time…. like come on, just make a reset download button. 4) Their portal page is great but has very little customizability…some of which customer service can help with……but yea These are some of the major ones. All in all, after comparing all the other top rated digital download apps, LDT is definitely the best balance of price and features. I would say Sky pilot would be be one step up in terms of features and complete package, but they expensive af….so
July 1, 2024
I love it so far! Easy to use on the business end and easy for customers as well.
June 23, 2024
LDT is a good app for digital downloads and very good compared to other competitor apps. Very good customer support that has helped with every issue we've had. Thanks!