LeadDyno Affiliate Marketing

June 21, 2019

Well, I installed this almost a year ago and have been paying about $300 in total. I tested it by the time and it seemed to work ok. now when I am finally creating a big affiliate program, this creature tracks visits every now and then and not sales at all. Chat support cannot answer me anything but "read these instructions" and don't even bother to read my issue. Zero stars.

May 9, 2019

DO NOT USE LEADDYNO. DO NOT EVEN CONSIDER IT. For 2 months now we have been trying to get this system working. I spent a huge amount of time initially getting it set up correctly, creating all the content and the terms of conditions, instructions for affiliates etc. I correctly set up all of our affiliates. We created blog content, banners, ads, tiles, facebook and social posts you name it. We had our affiliates build their websites using their affiliate links. Great everything set up and when we pushed live NOTHING. The system could not get any data whatsoever. It was like it just couldn't talk to Shopify at all. There began 6 weeks of going round and round the houses with the abysmal Leaddyno support. They present themselves as a global company - what a joke. I'm based in Australia and the only time they make themselves available is between midnight and 5am - not really practical for a single mother! The Live Chat on their so called support is utterly useless, they have no power to do anything, cannot help you in any way not even with the most basic questions, all they can do is log a support ticket for you. So all we had was the ability to send an email and wait till they graciously get back to us. When they do finally get back to you days later they don't actually help you at all, they ask you questions like "sorry what account are you" even when you've given them your emails, your links, your exact details. Then you have to wait again for them to even consider your question. Eventually they told me that I had to wait for their shopify technician to come back from holidays. When that finally happened they told me we had to reinstall everything. We tried that multiple times didn't work. Finally after leaving it for a week we did another reinstall and finally leaddyno started to get data from shopify. Yay, we thought we are getting somewhere - ONLY TO FIND NONE OF THE AFFILIATE LINKS WERE WORKING. We went back to support yet again - by now about the 15th time, explained everything again and guess what we got "sorry what account are you" despite having fully given them all the details. We thought we will try one last time and the response we got last night - "the link is the wrong domain". Literally that is all the email says, no explanation of what they mean by that. The link contains our exact correct domain so we have absolutely no idea what they are on about. Finally after 8 weeks and SO MUCH TIME AND EFFORT we are uninstalling and it literally brings me to tears the amount of time and energy we have put into this worthless app. JUST DON'T GO NEAR THEM THEY ARE UTTERLY USELESS.

April 26, 2019

Not what I was expecting...signed up a bunch of affiliates to find out that it's not working on chrome or android devices very well. Support is non-responsive as well..wanting this to work really bad but never hearing from support makes it impossible. Now I have to have all affiliates transfer to another platform. READ THE MOST RECENT REVIEWS BEFORE INSTALLING.... THE APP IS NOT WORKING WELL FOR MANY STORES LATELY.

April 26, 2019

I just installed and I am trying to configure... I don't see anywhere that I can open a chat session for help?

April 17, 2019

fix your damn app, everytime i try to install it or integrate it into my system? It shows a 500 error

April 10, 2019

WORST App ever. DO NOT INSTALL. It is a complete rip off scam. Creators stole my money despite me calling Shopify numerous times to uninstall this app that did nothing for me. Customer support is horrible, worst i ever dealt with. I never even used the app yet they refused to refund me. They are so desperate for money they rather steal it then earn it. They know their app is scam garbage. Do not waste your time or money.

Feb. 19, 2019

I have three days trying to understand and fix the problem with the link that the member should use to invite that leads the prospect to the registration form and do not understand me, do not replenish me and do not fix the problem. So far it seems to me that customer service is very bad. I'll leave this review and if they fix all these problems I'll change it. But I want you to know that I have not been able to start with this app because of that problem since it is essential for multilevel.

Jan. 23, 2019

Ask them for one simple task - Import the CSV file with our affiliates information in it and that took more than 2 months and still not resolved. Simply asked them to Mass Email our affiliates their dashboard link. Charged for 2 months of usage for more than $29 since we have more than 1000 visit a month. Not worth it, we uninstalled. do not recommend

Dec. 3, 2018

Hard to setup. Little to no help available. No response to help requests. Not tracking sales. Just terrible.

Dec. 3, 2018

Pointless. Needed support and a bot said hello and nothing after that. Didn't even let me send an email to get support. Don't waste your time.

Nov. 7, 2018

Terrible experience! They created an affiliate site with the wrong domain name, wrong email address and didn't give an option to customize it during account creation or change it later. Then their support chat didn't work and there was no telephone support number to call. Useless.

Oct. 8, 2018

I signed up with the app and immediately had some questions. The real time chat feature did not yield any actual people. I then scheduled a call this morning at 0900 EST confirmed by email. No call. No response to my email inquiring as to why. Further, in prep for the call, logged in to note that the "unique traffic" amounts permitted in the plan are for ALL traffic, not affiliates. It's a sham. Literally charging you for traffic that has NOTHING to do with their service. This shouldn't be permitted.

Oct. 2, 2018

The worst support ever. I used to be able to pay my affiliates with PayPal mass payments and now I can't. Contacted the support - now it's been more than 2 weeks and still without a resolution. Typically takes 4-5 days for a reply with a single troubleshooting question. And my most recent reply was an old question.

Sept. 1, 2018

1) They count your fees in vies but not natural views trough affiliates they charge you ALL YOUR TRAFFIC even the natural one or in my case, my speed tests are done. They advertise to charge only traffic comes trough their links, and also claim to just count unique visits, both points i can dis-proof 2) Their dashboard is extremely weird, complicated to use and their affiliate login zone is pretty pathetic designed. i was at reffersion before, ended their cooperation 1 day before the free time ends just to check out how leaddyno is because i see they do advertise affiliates a bit better online, but the fact that they want charge you for natural created traffic, you probably get from blogs you paid, or natural google searches are completely scammy!!!!!!!!!!!! Also, their affiliate network they advertise has only their support is on weekends I still demand answers on the false advertising and proven false traffic count BE AWARE GUYS

July 24, 2018

Where do I begin. Unfortunately this is the only app that we have used via our Shopify website that we are extremely displeased with. Customer service is extremely lacking and we have not once received a return response to our emails or customer service issues with each time the customer service rep continuously stating that she would place our ticket in 'urgent' status. We were contacted by our affiliate who brought over 9000 visitors in a matter of a week and noticed that her commissions were extremely inaccurate, which we agreed. So, with all of the orders that we must process this week alone, we now have to configure, manually, how much her commissions should accurately be. When I reached out to Adam, I'm assuming the creator, he misspelled my name, which is something I make sure to never do when speaking with a customer, but then our customer service record speaks for itself with over 1100 (5 star reviews) unsolicited. Some tips that may help. Hire someone to create professional how to videos. Train customer service staff to be able to answer the most basic concerns such as commissions, email requests and the likes, answer emails in a timely manner, when responding with a basic response email that perhaps has been copied and pasted, spell the customer's name accurately. I will also notify Shopify of our extreme disappointment with this app which they take into consideration especially with our company being in their top 5% of sales. We installed this app perhaps a week ago and it has been the absolute worse of any Shopify App that we have installed. It was a complete waste of our time as well as an inconvenience to our affiliate and our staff who has to configure the commissions manually now. Unfortunately, this app receives 1 star from us.

March 12, 2019

I was happy with the service provided until they blindsided me and started charging us 59.00 per month. I'll be removing this app unless Adam or someone from the support team contacts us.

July 5, 2018

The App generated any sale !! that's all

May 2, 2018

It's been hours since I installed this, and don't even know where to begin. Sent several support tickets, nothing, no answer whatsoever. What I need is pretty basic: the first steps to setup this up, I don't want to waste time with something that I still don't know if it is going to work for me or anybody else. Why is this, this complicated?

April 15, 2018

I was waiting for a response from someone on customer support for a week. I could not use the App this whole time. The only response I got was "what is your website address?" And that info was in the subject line of the email... but even after writing the address again, they did not respond. A week for that? I can't imagine how long it will take to get an answer to bigger issues

Dec. 6, 2017

I did not make this program. customer service is very poor. And nobody but jennifer Goodman is helping. A very complicated application. Also, I had a traffic problem after installing this program. the customer does not come.