All reviews

Rating Breakdown

  • 5
    80% (518 ratings)
  • 4
    7% (47 ratings)
  • 3
    1% (6 ratings)
  • 2
    2% (12 ratings)
  • 1
    9% (61 ratings)
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4 / 5 Share

Sept. 23, 2022

It is a pretty decent app. Honestly I have had a few issues with it but the tech support has always been friendly and helpful and corrected the issues to the best of their ability.

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Hi Bella, Thank you so much for continuing to trust LeadDyno, our tech support is always happy to help!

4 / 5 Share

Aug. 1, 2022

Responsive teams. The interface is a little wonky and will take time to load but they respond to support fast and courteously.

Using app

About 5 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for letting us know! Our support team is always ready and happy to help.

4 / 5 Share

Jan. 28, 2022

I use Lead Dyno to manage our company's affiliate program. We have over 50 affiliate partners with our small company. But, they are all dedicated brand ambassadors. I like how easy it is for folks to sign up to be an affiliate through lead dyno, and it's also very easy to pay them through PayPal. I do, however, wish that there was an easier or more obvious way to track lead attribution. It's difficult to see which affiliates are driving the most traffic, and where unique visitors drop off from our site.

Using app

About 2 years

Total reviews

4

Average rating

4.5

Developer Reply

Thank you for your review. Just wanted to hop in here and let you know that we have launched a new reporting screen where you can see exactly how many sales have been made through your affiliate program.

4 / 5 Share

Nov. 10, 2021

LeadDyno's customer service has far exceeded our expectations. There are a few functionalities we wish it had, but overall we're extremely happy with the customer service and price point.

Store

Jovi

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your kind review! 😊 We love hearing that our team has exceeded your expectations with your affiliate marketing program. We'd love to hear your thoughts about the desired functionalities. Feel free to drop us a line at [email protected]

4 / 5 Share

Oct. 18, 2021

Great customer service. They do not take days to answer you. This app works for my current business needs.

Using app

6 months

Total reviews

2

Average rating

4.5

Developer Reply

Thanks so very much for your review and kind words about our customer happiness team! We're over the moon excited that LeadDyno is working so well for your affiliate marketing needs.

4 / 5 Share

Sept. 9, 2021

I am definitely not tech savvy, and getting the back end set up the way we needed it to work and look was not easy. However, tech support was very helpful and patient. Now that everything is sorted out and customized for our needs, the platform looks good and functions well. Overall, the platform meets our needs at a reasonable price. I feel we made the right choice going with LeadDyno for our affiliate program.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your review of our affiliate marketing platform! We love hearing that our team was patient and that LeadDyno is meeting all of your affiliate marketing and tracking strategy needs.

4 / 5 Share

July 19, 2021

There are a lot of good features and everything works like it should. Sometimes I feel like the site could be organized better as there are a lot of tools and content

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Great to hear you have been happy with the features and the functionality of our affiliate tracking software. Thanks for your feedback on the organization, will review with our team. We look forward to growing with you.

4 / 5 Share

May 24, 2021

Great app, just started using. Very powerful and best affiliate platform I have seen. However beware, pricing is unfair and based on total store volume and not affiliate volume. Also coupon/tracking codes do not automatically sync into Shopify.

Using app

About 1 month

Total reviews

3

Average rating

4.7

Developer Reply

Great to hear you are enjoying our app. About coupon/tracking codes, they do automatically sync. We will send you an email with info on how to enable that feature. As far as our pricing goes, every company seems to have its own model. Our pricing has been based on overall web traffic since we launched on Shopify in 2014. LeadDyno tracking goes beyond simple tracking for affiliates. LeadDyno tracks visitors, leads, sales, and social shares from many channels. We need to do this to implement features like "First Source Wins," where we know if a user has visited your site before clicking an affiliate link. It is also collected to help you measure the success of all of your marketing efforts. For example, Tracking Campaigns are particularly useful for ad tracking. We appreciate you choosing LeadDyno and look forward to growing with you.

4 / 5 Share

Jan. 25, 2021

I had an issue with the app and Justin was able to help me right away. Great customer service on LeadDyno

Using app

Over 3 years

Total reviews

6

Average rating

4.7

Developer Reply

Glad we could resolve the issue quickly. We appreciate your business.

4 / 5 Share

Oct. 14, 2020

The App has many great features and I feel its the best Affiliate app for us on Shopify. I reviewed all of them, before deciding. However, editing text is limited in terms of options. Editing the Terms of Service was a hassle. All in all a very good tool.

Using app

7 months

Total reviews

10

Average rating

4.6

Developer Reply

Thank you for your review! Glad you love the features of our app. About the copy/pasting from Word, it can be tricky moving formatting between systems. If you run into an issue like this, please send us the file and see what we can do to help. Thanks!

4 / 5 Share

Jan. 14, 2021

The Support Staff was very helpful and willing to crack down on the problem I was having with my account. They communicated in a timely manner and even went the extra mile to correct a mistake with one of our Affiliates. The app is great for a basic referral program or Affiliate marketing, but it is not quite as robust as some of the other influencer management platforms on the market. But, for the low price and quality customer service, it will meet the basic needs of running a referral program.

Using app

Over 6 years

Total reviews

4

Average rating

4.5

Developer Reply

Thank you for your great review! We greatly appreciate it!

4 / 5 Share

Jan. 14, 2020

Great App. 24 hour customer support is amazing. Specifically worked with Deidra to help work out some kinks.

Using app

Over 3 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your great review!!

4 / 5 Share

Oct. 2, 2019

CUSTOMER SERVCE IS GREAT! They are able to respond quickly with our concerns in setting up our affiliate program.

Using app

About 1 month

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your great review! We greatly appreciate it!

4 / 5 Share

July 25, 2019

After several conversations of trying to get my url setup and established in ECA for over a week, Deidra helped put an end to a long unnecessary process of trying to get setup. She was very helpful and explained what wasn't previously explained. She didn't just dump me off, she wanted to make sure that the issue was resolved. Thanks Deidra!

Using app

2 months

Total reviews

1

Average rating

4.0

Developer Reply

Sorry to hear you were having issues setting up your ECA profile! Glad to hear Deidra was able to help you get this set up to your satisfaction.

4 / 5 Share

July 17, 2019

So far so good! Deidra was FANTASTIC when it comes to customer service. Excited to see how the software works generating sales!

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your great review! I've passed on your feedback to Deidra.

4 / 5 Share

June 29, 2019

I am still getting everything set up to launch this week and have had a tremendous amount of help from the LeadDyno team! Jennifer Goodman is my favourite, she always answers the questions I have and if they can't do what I need then I make a recommendation and I already saw my suggestion for the content page happen- love that!!!!

Using app

Over 3 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your great review! I've passed on your feedback to Jenn!

4 / 5 Share

May 10, 2019

Amazing tool and Customer Support Rep Jennifer was great! I had some difficult questions but she lived up to the task. Thanks for all the help LeadDyno!

Using app

About 7 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your great review! I've shared your words with Jennifer.

4 / 5 Share

April 3, 2019

not much to say, its absulotly great i love it, the only problem is that as a affiliate you dont know how you get paid you dont requaired to enter any bank account or othe method from start so i hope its not creating some problems in the affiliate mind

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

April 2, 2019

I am still working on the set up and had a glitch with customizing my color, but Deidra with customer service was super quick to respond and get a ticket opened. Everything else has been easy to set up and I'm looking forward to using this for my affiliates.

Using app

7 months

Total reviews

1

Average rating

4.0

4 / 5 Share

March 12, 2019

We just starter using it, but from the first sight looks like a great solution. Customer support very quick and efficient. Can't wait for our first affiliates to use the app and to see them getting their first payments! Would recommend some design touch for the affiliate dashboard

Using app

Over 1 year

Total reviews

1

Average rating

4.0