Lifetimely Profit Agent & LTV
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Paid plan is extortionate and free plan is pathetic
This is a review for the lifetimely amazon add on (which is as expensive as the shopify plugin). While the shopify Plugin works quite well, the amazon plugin is just buggy. We are in contact with support for months, they promised they fixed it after we canceled the plan and then being right back at buggy land... Would be nice to have your analytics in one place, cause the shopify version works quite well, but I think we are going shopping somewhere else...
Our apologies for the subpar experience you've had with Lifetimely + Amazon. We take this very seriously. We have been investing to improve our Amazon integration, and it's been a longer road that we had originally hoped. I've sent you a personal note too so you have my details. Always open to chat. Cheers, Jase — Head of Product, Lifetimely
Support is very slow, the app does not load the prices and the price is far too expensive. I now have an alternative that covers everything and is much less complicated, without taking hours to get an answer from support. If I pay 150 euros a month, I expect direct live support. During the time the support answered me, I simply switched the app.
Thanks for the feedback. I can see from looking at your case that you hit a configuration snag and we were able to work through. My apologies we didn't meet your support expectations. Fair ask on live chat, it's something we are actively rolling out at the moment. If you'd ever like to try Lifetimely again free free to contact me directly on [email protected]. Cheers, Jason -- Head of Product, Lifetimely
Don't install the app, after uninstalling the app, your page speed is gonna drop massivly.
Hi, sorry the experience didn’t meet your expectation. Lifetimely reads data directly from Shopify’s API and doesn’t interact with your storefont/website. Also, per Shopify’s App Store guidelines, Lifetimely stops interacting with your Shopify store when you install. We’d be happy to assist with any problems you think were generated by installing the app but according to our internal records, this issue wasn’t raised by any customer until this review. Please reach out to [email protected] or through our website if you think this is still happening and someone on the team will look into it for you!
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