Lifetimely Profit Analytics
eCommerce analytics for profitable growth
Rating
4.6
feedback
415
chart
#68
All reviews
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Sept. 18, 2025
Bad SAV
Sad to hear you had a suboptimal experience. Feel free to reach out directly if you'd like to chat. You can ping me on [email protected]. — Jase, Head of Product, Lifetimely.
Sept. 2, 2025
This is a review for the lifetimely amazon add on (which is as expensive as the shopify plugin). While the shopify Plugin works quite well, the amazon plugin is just buggy. We are in contact with support for months, they promised they fixed it after we canceled the plan and then being right back at buggy land... Would be nice to have your analytics in one place, cause the shopify version works quite well, but I think we are going shopping somewhere else...
Our apologies for the subpar experience you've had with Lifetimely + Amazon. We take this very seriously. We have been investing to improve our Amazon integration, and it's been a longer road that we had originally hoped. I've sent you a personal note too so you have my details. Always open to chat. Cheers, Jase — Head of Product, Lifetimely
July 9, 2025
STAY AWAY FROM AMP!!! AMP’s strategy is buying great apps with fair pricing and turning them into sh***y apps that they charge an arm and a leg for. You can disregard all previous positive reviews—most of them are from when Karri (the founder) was still running the app. Luckily for him, he sold it (hope it was a good exit), but for merchants, it’s been a catastrophe. We’ve been getting inaccurate data from our Google Ads and Amazon ad spend. Honestly, I can’t trust this app for our daily numbers anymore, and we’ll be switching to another solution. The price isn’t even the main issue. The real problem is the support. I’ve had to open 30 chats and send 10 emails just to get basic issues addressed. Back when Karri ran the app, he had a solo coder from India who was a machine—he’d fix my issues in 5 minutes. Now, it's just bloated bureaucracy. They’ve likely overhired people who have no idea what they’re talking about. They’re asking me for hundreds of screenshots just to even begin looking into a problem. And it’s been 20 days since I first reported the issue—still no resolution. I’m paying them $600/month because of their volume-based pricing (which is a rip-off), and they’re treating me like crap. Under Karri, I was paying $30/month and getting fixes in minutes. I’ve spent more time arguing with them than actually working on my business. I’m done—I’m switching to something else.
July 8, 2025
It says FREE up to 50 orders, but you cannot do anything without starting to pay.
Thanks for the feedback and apologies for the frustration. Our free plan gives customers access to all features, albeit for a small volume of orders, plus, if you choose, you can trial the paid options for free for 14 days too. If you ever want to give us a try again feel free to ping me directly — [email protected]. Cheers, Jase — Head of Product, Lifetimely
May 23, 2025
Support is very slow, the app does not load the prices and the price is far too expensive. I now have an alternative that covers everything and is much less complicated, without taking hours to get an answer from support. If I pay 150 euros a month, I expect direct live support. During the time the support answered me, I simply switched the app.
Thanks for the feedback. I can see from looking at your case that you hit a configuration snag and we were able to work through. My apologies we didn't meet your support expectations. Fair ask on live chat, it's something we are actively rolling out at the moment. If you'd ever like to try Lifetimely again free free to contact me directly on [email protected]. Cheers, Jason -- Head of Product, Lifetimely
Nov. 28, 2024
App is not working properly when you are using a post purchase upsell, I would be VERY VERY VERY cautious when looking at the numbers as they are not relevant at all. I would also pay attention as their customer service answers superfast just to close the tickets but unfortunately is not going into the detail i wasted 10 days of back and forth
May 15, 2024
Downgraded my plan during the free trial, but ended up getting charged for the most expensive payment plan. Their weighted LTV is also very inaccurate. I wouldn't recommend using this app considering that they charge money despite us choosing a different plan.
Hi, we appreciate the disappointment here. Charges are done automatically by Shopify when your trial is over and the only thing Lifetimely can do is refund. This refunded was issued 1 day after your account was charged and just a couple of hours after you reached out about it. We also reached out to chat more about and clarify how weighted LTV seemed inaccurate for you but didn't get a reply. Happy to offer an extended trial and 1:1 conversation with someone on the team whenever/if you're willing to give this another try!
Sept. 14, 2025
Since the app got bought by AMP its value for merchants has fallen significantly, the focus is more on upsells and additional apps rather than getting maximum value for merchants, the app loads much more slowly, and certain features such as benchmarks simply no longer work. In addition, the new prices are extremely high compared to the old ones.
Hey - it's Karri the founder of Lifetimely here. I've contacted you through our support and seems that we are able to find a technical solution for this tricky issue! Best, Karri Founder
May 16, 2022
Overpriced for what it is. Very basic and slow. We would recommend using Triple Whale. 100x better. Do not waste your money on Lifetimely.
I'm deeply sorry about your bad experience. Unfortunately, it seems that the point of this review is to plug another app's name on top of legit 300+ 5-star reviews: - Based on our internal analytics TheCustomGoodsCo never reached out to Lifetimely support or tried the app’s functionalities - The only app events we can see are install and uninstall without testing the PRO plan’s free trial I'm happy to hop on a call and resolve any issues you might have encountered! Best, Karri Koivuniemi [email protected] Founder Lifetimely