Rating

4.7

feedback

512

Reviews

chart

#1,294

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    4%
  • Less than a month
    36%
  • Less than a year
    43%
  • More than a year
    16%

Reviews Summary

The reviews for the LimeSpot Shopify App are overwhelmingly positive, with users praising the exceptional customer service and support provided by the team. Customers highlight the quick response times, personalized assistance, and dedication of support agents like Rodolfo, Majid, Will, and Frederick. The app itself is described as easy to integrate and use, with features that help boost engagement and sales. Users appreciate the personalized product recommendations and the positive impact on conversions and engagement. However, there are a few negative reviews mentioning issues with pricing transparency, technical problems, and unsatisfactory support experiences.

Highlights

Exceptional customer service and support
Easy integration and use
Positive impact on conversions and engagement
Pricing transparency issues
Technical problems and unsatisfactory support experiences

Rating Breakdown

  • 5
    90% (462 ratings)
  • 4
    3% (14 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (25 ratings)

Reviews with Text

  • 100% (510)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 25, 2025

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

Rodolfo is simply the best customer / technical support agent I have ever had the pleasure of working with. Amazing.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2025

LimeSpot service has been exceptional! The support team is incredibly fast and solid. The service is extreamly easy to use, we were able to integrate LimeSpot in less than 24 hours thanks to the LimeSpot Team. LimeSpot team took care of the integration and set up, they also covered all our doubts.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 25, 2025

LimeSpot has been nothing short of exceptional. From day one, Majid and his team have delivered a level of customer service that’s honestly rare in this space—responsive, proactive, and just genuinely helpful. They took care of the setup, made sure everything was dialed in, and didn’t miss a beat. What stood out most was how they made the tech feel simple, and the support feel personal. But here’s the real kicker—the results. Absolute game-changer. Way beyond what I expected. Conversions are up, engagement is up, and I can confidently say LimeSpot is one of the smartest decisions we’ve made for our store. If you're on the fence, don't be. The app works, the support is world-class, and the ROI speaks for itself.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2025

Installing LimeSpot was quick and easy. The onboarding process was intuitive, and it was easy to get everything up and running. The app began suggesting relevant product recommendations right away, which was great to see! What really stood out, though, was the support team—they were incredibly responsive and helpful whenever I had a question. Overall, it’s a great tool for boosting engagement and sales.

Store

SISTAIN

Using app

16 days

Total reviews

4

Average rating

5.0

All reviews

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