Rating

4.6

feedback

508

Reviews

chart

#1,924

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    4%
  • Less than a month
    36%
  • Less than a year
    43%
  • More than a year
    16%

Reviews Summary

The reviews for the LimeSpot Shopify App are overwhelmingly positive, highlighting the exceptional customer support provided by team members like Rodolfo, Majid, Will, and Reymond. Users appreciate the quick response times, personalized assistance, and proactive approach taken by the support team. The app itself is praised for its ease of use, customization options, and effectiveness in boosting engagement and sales. However, there are a few negative reviews that mention issues with pricing transparency, slow load times, and unmet expectations regarding custom work. Some users also expressed dissatisfaction with the responsiveness of the support team in certain situations.

Highlights

Exceptional customer support and responsiveness
Ease of use and effectiveness in boosting sales
Issues with pricing transparency and unmet expectations
Negative experiences with support team in some cases
Customization options and personalized assistance

Rating Breakdown

  • 5
    90% (459 ratings)
  • 4
    3% (13 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (25 ratings)

Reviews with Text

  • 100% (506)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Feb. 5, 2026

thoroughly unimpressed with the ease of use of this app, the poor customers service and exorbitent pricing. i have no idea how they take credit for their sales. they seem to take credit for selling things which have nothing to do with them but claim it as their app did the work. new themes have the fundamentals built in.

Using app

Almost 9 years

Total reviews

3

Average rating

3.3

5 / 5 Share

Dec. 16, 2025

Working with Limespot for a couple months now. I like that there are always room for us to do some customization. Very good support team. Shout out to Rodolfo!

Using app

5 months

Total reviews

15

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

Rodolfo is simply the best customer / technical support agent I have ever had the pleasure of working with. Amazing.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2025

LimeSpot service has been exceptional! The support team is incredibly fast and solid. The service is extreamly easy to use, we were able to integrate LimeSpot in less than 24 hours thanks to the LimeSpot Team. LimeSpot team took care of the integration and set up, they also covered all our doubts.

Using app

5 days

Total reviews

3

Average rating

5.0

All reviews

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