Rating

4.6

feedback

505

Reviews

chart

#996

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    4%
  • Less than a month
    37%
  • Less than a year
    43%
  • More than a year
    16%

Reviews Summary

The reviews for the LimeSpot Shopify App are mostly positive, highlighting the exceptional customer service provided by team members like Rodolfo, Majid, Will, and Reymond. Customers appreciate the quick response times, personalized assistance, and willingness to go above and beyond to help with setup and customization. The app itself is praised for its ease of use, customization options, and AI-driven recommendations that have led to increased conversions and engagement. However, there are negative reviews mentioning issues with pricing transparency, slow load times, and unresponsive customer service in some cases. Some users also expressed concerns about the app's impact on website performance and fluctuating charges without clear justification.

Highlights

Exceptional customer service and support
Ease of use and customization
AI-driven recommendations for increased conversions
Pricing transparency and performance concerns
Responsive customer service and quick assistance

Rating Breakdown

  • 5
    90% (455 ratings)
  • 4
    3% (13 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (27 ratings)

Reviews with Text

  • 100% (504)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 6, 2026

One week in, very good experience with the platform. Customer service very friendly, they set up everything very nice. Thanks Rodolfo for your service

Using app

1 day

Total reviews

4

Average rating

5.0

1 / 5 Share

Feb. 5, 2026

thoroughly unimpressed with the ease of use of this app, the poor customers service and exorbitent pricing. i have no idea how they take credit for their sales. they seem to take credit for selling things which have nothing to do with them but claim it as their app did the work. new themes have the fundamentals built in.

Using app

Almost 9 years

Total reviews

3

Average rating

3.3

5 / 5 Share

Dec. 16, 2025

Working with Limespot for a couple months now. I like that there are always room for us to do some customization. Very good support team. Shout out to Rodolfo!

Using app

5 months

Total reviews

15

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

Rodolfo is simply the best customer / technical support agent I have ever had the pleasure of working with. Amazing.

Using app

5 months

Total reviews

1

Average rating

5.0

All reviews

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