Rating

4.7

feedback

508

Reviews

chart

#1,208

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    4%
  • Less than a month
    36%
  • Less than a year
    43%
  • More than a year
    16%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, highlighting the exceptional customer support provided by team members like Rodolfo, Majid, Will, and Frederick. Users appreciate the quick response times, personalized assistance, and dedication to resolving issues promptly. The app itself is praised for being easy to integrate, offering customization options, and providing relevant product recommendations to boost engagement and sales. However, there are a few negative reviews that mention issues with pricing transparency, technical glitches, and unsatisfactory support experiences. Some users expressed frustration with the app's performance, connectivity problems, and misleading email solutions.

Highlights

Exceptional Customer Support
Ease of Integration and Customization
Relevant Product Recommendations
Pricing Transparency and Technical Issues
Challenges with Connectivity and Email Solutions

Rating Breakdown

  • 5
    90% (459 ratings)
  • 4
    3% (13 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (24 ratings)

Reviews with Text

  • 100% (505)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 16, 2025

Working with Limespot for a couple months now. I like that there are always room for us to do some customization. Very good support team. Shout out to Rodolfo!

Using app

5 months

Total reviews

15

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

Rodolfo is simply the best customer / technical support agent I have ever had the pleasure of working with. Amazing.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2025

LimeSpot service has been exceptional! The support team is incredibly fast and solid. The service is extreamly easy to use, we were able to integrate LimeSpot in less than 24 hours thanks to the LimeSpot Team. LimeSpot team took care of the integration and set up, they also covered all our doubts.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 25, 2025

LimeSpot has been nothing short of exceptional. From day one, Majid and his team have delivered a level of customer service that’s honestly rare in this space—responsive, proactive, and just genuinely helpful. They took care of the setup, made sure everything was dialed in, and didn’t miss a beat. What stood out most was how they made the tech feel simple, and the support feel personal. But here’s the real kicker—the results. Absolute game-changer. Way beyond what I expected. Conversions are up, engagement is up, and I can confidently say LimeSpot is one of the smartest decisions we’ve made for our store. If you're on the fence, don't be. The app works, the support is world-class, and the ROI speaks for itself.

Using app

About 2 months

Total reviews

1

Average rating

5.0

All reviews

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