All reviews

Rating Breakdown

  • 5
    90% (462 ratings)
  • 4
    3% (14 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (25 ratings)

Reviews with Text

  • 100% (510)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 29, 2024

LimeSpot has been a key contributor to the layout of our website the past 2 years. Customer service has always been outstanding! The user-friendly self service tools to find answers quickly are a bonus.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 3, 2023

I am a small business and wanted to improve my sales, so I opted to use LimeSpot. I had a few things I didn’t quite understand when I was setting LimeSpot up for my store. Reymond was there to help me with all my issues and now I have it successfully installed and working. I am very happy with the great support I have received.

Using app

11 days

Total reviews

6

Average rating

4.7

Developer Reply

We are sincerely grateful for your amazing review of our app. Your feedback means the world to us (and to Reymond!). :)

5 / 5 Share

Sept. 22, 2023

I was a little worried about pricing when we first started using Limespot a few years ago, but I thought I would give it a try and cancel if it didn't help. Instantly our sales increased dramatically! Limespot did an A/B testing on our site to figure out what worked the best and we are still killing it! I have had a few questions along the way using the chat link and Limespot has gotten back to me within minutes every time, even late at night when they are off work. We are very happy and will continue using Limespot, and hopefully keep killing it!! Thanks Gillian for your help tonight! Very responsive, sweet and helpful!

Using app

Over 3 years

Total reviews

8

Average rating

5.0

Developer Reply

Your review has put a big smile on our faces! Thank you for sharing your positive experience with our app (and with Gillian!) and spreading the word.

5 / 5 Share

Aug. 17, 2023

I was skeptical about having any extra stuff hooked up to my Shopify store because I am pretty hesitant when it comes to new technology. However, I am thoroughly impressed with these guys. I haven't used it long enough to know if it is really going to drive up my conversion rates or not, but getting everything set up was super easy on my end, even when things got complicated. One of the representatives, Reymond, helped get my recommendation boxes to not only display properly on my website so that customers can properly experience what LimeSpot has to offer, but they, and I am assuming their colleagues, went above and beyond and got the content to follow the same design layout, theme elements, and color schemes as the rest of my website, even though the theme I utilize through Shopify has specific custom CSS to make it happen. The turn around on getting everything formatted properly was less than a day, and every interaction was prompt and curtious. I look forward to seeing how this app does for my store and growth, but so far they have won me over with their service and dedication to the customer- something that is not only taken for granted, but is also very rare these days.

Using app

1 day

Total reviews

5

Average rating

3.6

Developer Reply

Your review has made our day! Thank you for the kind words about Reymond in particular. We're thrilled to have you as a happy customer. Please let us know if there's ever anything we can do to improve your experience.

5 / 5 Share

June 20, 2023

lime spot is a really good app and it is very easy to integrate into the store. I had a problem with the setup and Chester helped me really fast.

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 2, 2023

I´m happy with the App. Special thanks to Frederick from the support team for helping me out with my questions very quickly :-)

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2022

Excellent customer care so far...installed the app and asked for the team to update the app to match our theme. Frederick reached out within an hour & completed every tweak almost within minutes of asking. So to cut a long story short the App is now fully integrated into our site and we can monitor the performance less than 24hours after install.

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Happy to hear we were able to customize the product recommendations to match your store design just the way you want- it's looking great!

5 / 5 Share

Aug. 5, 2022

Fantastic problem solving and actual humans! I was struggling to get what I wanted out of Limspot due to not understanding the program and your customer serivce department helped me learn and fixed my problem!

Using app

1 day

Total reviews

11

Average rating

4.6

Developer Reply

I'm glad we were able to assist you in setting things up just the way you want. LimeSpot has a lot of advanced features allowing for some very specific customization. Let us know if you have any other questions, we are always here to help!

5 / 5 Share

Aug. 3, 2022

Excellent app, highly recommended, and amazing support from Erick who helped us with set up and installation.

Using app

About 3 years

Total reviews

10

Average rating

5.0

5 / 5 Share

July 25, 2022

Tolles fähiges Support! Top App! Sehr zu empfehlen! Anliegen im Chat sofort umgesetzt und Shop verbessert.

Store

KAZKA

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2022

Very useful, it's kinda like a combination of other apps, and it allows you to customize almost everything.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

We do pride ourselves on allowing you to customize nearly everything with designs, customer segments, and recommendation types- glad to hear you are loving it!

5 / 5 Share

June 7, 2022

Michael was absolutely fantastic and speedy with his customer service. Helped me all afternoon and I am super grateful. Looking forward to continuing on with Limespot! Thanks, Courtney

Using app

5 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you Courtney! We are so glad we were able to assist in getting your Customers Also Bought and Recently Viewed Items placements just the way you wanted.

5 / 5 Share

May 31, 2022

Brilliant support, and the app has increased sales through both upselling and cross selling. Definitely recommend! equizoneonline.com

Using app

Almost 5 years

Total reviews

6

Average rating

3.7

Developer Reply

It's always great hearing how effective the upselling and cross-selling recommendations are working for our customers, and thank you for your review!

5 / 5 Share

May 17, 2022

Really a very handy and useful app. It was immediately very easy to figure out how everything is arranged and works. Great customer service!

Store

Nataya

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We love how you've implemented the cart upsell suggestions, they look fantastic.

5 / 5 Share

April 1, 2022

The greatest customer service I ever have experienced. Worth every penny. I can definitely recommend.

Store

Cares

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for such high praise! We are always trying to exceed expectations with our support and account service.

5 / 5 Share

March 11, 2022

It was overwhelming right after downloading the app but I was able to chat with someone right away and he was able to explain to me how it worked. In a few minutes, I was able to work on the website and add bundles and boxes.

Using app

7 days

Total reviews

7

Average rating

5.0

Developer Reply

Yes, our app has a lot of advanced customizations, but we are always here to help walk you through it or make the changes you request. Your product bundle recommendations look great!

5 / 5 Share

Feb. 2, 2022

Very happy with the support service. they customised the look to match our branding perfectly. a very nice company to deal with. Thank you Reymond and Fred!

Using app

6 days

Total reviews

7

Average rating

4.4

Developer Reply

We are so happy we could get your product recommendations customized to match your branding just the way you want. Thank you for your review and kind words!

5 / 5 Share

Jan. 27, 2022

The support team Raymond is really helpful to get the issue fixed! We have continuing the other issue and he is really keen to get it resolved.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

So happy Raymond was able to resolve both of your issues. Great use of product recommendations to Complete The Look! Thank you for being a valued customer and don’t hesitate to reach out if you need further optimizations.

5 / 5 Share

Jan. 19, 2022

Good stable app for us. Kind of looses it's effectiveness over time but we are making more than it's costing so definitely worth having.

Store

Swazi

Using app

4 months

Total reviews

9

Average rating

4.7

Developer Reply

Great to hear that it is consistently driving additional revenue for you! It looks like you are primarily using Frequently Bought Together, Popular Items, and Related Items to increase conversions, and you can always reach out to our team for more ideas and optimizations!

5 / 5 Share

Dec. 23, 2021

I love this app! Very great support and the app is just amazing! My average order value increased about 30%!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review. We are happy to hear that you've had an excellent experience and look forward to continuing to delight you and grow with you!