All reviews

Rating Breakdown

  • 5
    93% (1,448 ratings)
  • 4
    3% (46 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (6 ratings)
  • 1
    3% (40 ratings)
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5 / 5 Share

Sept. 28, 2020

We use this app for sliders and cross-sell items. It's added a very nice bump to sales, and is easy to use. Their customer support team is excellent - quick to respond and very helpful. Highly recommend!

Using app

About 4 years

Total reviews

22

Average rating

4.5

Developer Reply

We are happy to hear you had a superb experience with LimeSpot! We value your input and our 24/7 customer support team is always here to help.

5 / 5 Share

Sept. 23, 2020

We chose Limespot after interviewing and testing several upsell apps. Ultimately what sold us on this platform was their INCREDIBLE customer service and a team that is committed to going above and beyond to help us reach our goals. They've coded in several custom features to our integration at no additional charge, and always with a lightning fast turnaround. Their commitment to excellence and dedication to their clients is a HUGE value-add on top of an already fantastic app. Shout out to Steph M and the tech team for their amazing work!

Store

ezpz

Using app

About 3 years

Total reviews

8

Average rating

4.9

Developer Reply

We are pleased to hear that you are so satisfied with LimeSpot. Stephanie is very happy to hear your review. We'll continue to strive for better and look forward to our future endeavours!

5 / 5 Share

Sept. 19, 2020

this is by far the best app, ive try many and this is superb, the support is outstanding, always available and change everything what we want. keep good wwork, thanks FREDERICK!

Store

Bijuz

Using app

About 1 month

Total reviews

39

Average rating

4.8

Developer Reply

Thank you very much for your positive feedback! Frederick is pleased to hear your satisfaction with his support.

5 / 5 Share

Sept. 17, 2020

Very useful and easy to use. The automatic product suggestions greatly improved our sales. Love it! mujerantigua.com

Store

Antigua

Using app

About 4 years

Total reviews

7

Average rating

5.0

Developer Reply

So happy to hear that you saw an increase in upsells with our app! Thanks.

5 / 5 Share

Sept. 17, 2020

Super easy install and set up with excellent support. Data started to drive recs almost immediately. Highly recommend this app.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the recommendation!

5 / 5 Share

Sept. 7, 2020

the support is awesome go for it, good app god job! i recomend it they have been very supportive and good

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your support! Happy to help.

5 / 5 Share

Aug. 28, 2020

So far I am absolutely satisfied with Limespot! The support is really very good. I have always been helped immediately and a solution has always been found. The app itself is also easy to understand.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We are pleased to hear that you are so happy with us! We pride ourselves on making our product easy to use. Thanks!

5 / 5 Share

Aug. 13, 2020

This app is great and the support team is the best I have encoutered so far! Always there to try to fix bugs, and issues and to customize the app so it match your theme. Great app, can't wait to launch my website to see amazing returns!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We can't wait for your launch as well. We know you'll get many upsells with our app! Thank you!

5 / 5 Share

Aug. 13, 2020

Very easy setup and great customer service! Support is so helpful and very responsive. Overall Great App!

Store

PetsFm

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words.

5 / 5 Share

Sept. 3, 2020

** Update ** We arrived at a good arrangement that makes sense for both side. At the end of the day, we want to operate the site under a model that fuel the growth in sales. ** Update ** Had a long call with Michelle from their team and really discuss the concern over how the pricing model and its impact on a high growth store. Their team is taking is feedback to the relevant party The application is a well made. The pricing model will give you a heart attack. When you sign you, you have to watch out for a few things: 1. You should really know your monthly revenue for the entire year and know that your sales spike will trigger upgrade. Also this revenue based model does not account for returns you have, let's say if you have huge spike, then huge return volume. Your pricing tier will jump. Our jumped from $30 to $180 due to a run away winner. 2. Charges on performance is a nice term but they are billing on performance of total revenue. That might or might not be directly correlated to having reco and suggestion feature on the site. For example, we have increased our direct response ad spend and thus the sales. From the metrics presented, Limespot only attributed 10% of the sales to themselves. Limespot charges more when the revenue increases, The logical question here is whether the 10% scales along with the increase in ads spend which drives the revenue 3. Auto upgrade. This sounds nice in theory. But you don't have the option to pause the app. As your marketing team increase their spend to increase revenue, you are also looking at a huge bill from Limespot because they would auto upgrade your tier based on the top line revenue. All in all, the app is robust and reco logic is great. I am not a fan of the lack of user's choice on upgrade and how the fee is tie to sales which is not 100% directly correlated to the impact brought by Limespot

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

We are pleased to announce that we have worked with the customer to resolve their pricing concerns and they are now a paying customer.

5 / 5 Share

Aug. 6, 2020

Thanks to Ryanna the implementation of the app was easy, fast, efficient, ... Every company would need a Ryanna in their teams, a problem solver, really hard worker, fast, focus in helping you, ... Thanks Ryanna.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the lovely review! Ryanna is pleased to hear this from such a great customer.

5 / 5 Share

Aug. 1, 2020

The app is really easy to use any questions are promplty answered by the super friendly support pack. Very pleased with the results. www.louisespartydeals.com

Using app

22 days

Total reviews

28

Average rating

5.0

Developer Reply

Thanks for your support and we know you'll get many upsells with our app!

5 / 5 Share

July 26, 2020

LimeSpot is amazing. If you need help they respond immediately. I recommend this app to everyone.

Using app

Almost 3 years

Total reviews

13

Average rating

4.7

Developer Reply

Thank you so much for your recommendation.

5 / 5 Share

July 25, 2020

Technical support from Michael was amazing. Great communication, and was able to fix challenges quickly. Thank you Michael.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

So happy to hear that Michael was able to help you very quickly! Our support team is always here to assist. Take care.

5 / 5 Share

July 22, 2020

Great company and great support. Would highly recommend if you are trying to improve your AOV and conversion rates throughout your store.

Using app

About 2 months

Total reviews

9

Average rating

5.0

Developer Reply

Thanks so much for your awesome review!

5 / 5 Share

July 21, 2020

Best personalised recommendations app. Intuitive interface, easy to use and whenever there's something that I cannot personally solve, the customer support is amazing!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We can't thank you enough for the positive feedback. Happy to help!

5 / 5 Share

July 18, 2020

Technical support (I'm looking at you, Michael!) has been speedy, and efficient. I've asked for a few tweaks to the app, and it was all done to my specifications. I'm still on a trial period, but I love the fact that these guys take each request seriously, even though I'm currently a non-paying customer! Great job, guys, will definitely give a shout-out any chance I get!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for such an awesome review! We know you will get many upsells with our app. Our support team is always here to help!

5 / 5 Share

July 30, 2020

honestly best personalizer app available on shopify integration, i've tried looking for others but this is definately the best one on the market!

Using app

29 days

Total reviews

4

Average rating

5.0

Developer Reply

We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with LimeSpot. We pride ourselves on our product and the high quality standards we maintain. We would like to make things right. You should have received an email from our customer support team to discuss what occurred and how we might make it up to you.

5 / 5 Share

July 14, 2020

Good App. Reymond good Supporter. I will use it. Gives me the opportunity to make good upsells. Thats it.

Using app

5 months

Total reviews

2

Average rating

4.0

Developer Reply

Thank you and we know you'll get many upsells with our app!

5 / 5 Share

Sept. 24, 2020

Having used their service for over 8 Month and response they give each time on Repeating task (i usually changes theme often and is very particular about design), i cannot thank Limespot more than writing a review for them.

Using app

11 months

Total reviews

12

Average rating

5.0

Developer Reply

So glad to hear that you've had such a great experience with our service so far! Don't hesitate to reach out any time you need any help. Appreciate your review.