Lionz ‑ eBay Sync & Importer
The Shopify App has received overwhelmingly positive reviews from users, with many praising its ease of use, responsive customer support, and efficient syncing capabilities. Users appreciate the quick and attentive support provided by the team, especially in helping with specific setups and resolving issues promptly. The app has been described as a game-changer for streamlining workflows, saving time, and simplifying operations for Shopify to eBay syncing. However, there are a few reviews mentioning the need for more transparency in pricing and upgrade options, as well as some initial challenges that were quickly addressed by the support team.
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5 Stars — Incredible customer support & fantastic app!
Thank you so much for the 5 stars! We're really happy to hear you're enjoying the app and had such a great experience with our support. Providing fast, personal help alongside a reliable app is exactly what we aim for. Thanks for your support, we're always here if you need anything!
Issues : Need to get support for linking all the eBay products, product export takes way too long, 11mins each time and they talk about export slots.!! I wouldn't recommend unfortunately! Easy to understand the app and other features however product export process, what products been exported very difficult to identify. Product classifications has to be done in Shopefy which is cumbersome! Customer support - just replied to first two emails and then no news from them.
Thank you for your feedback. We're sorry to hear about your experience. We're particularly concerned about your comment regarding support, as we did respond to your previous messages. It's possible something went wrong with the communication or our replies didn't reach you. We've just reached out to you again and are always here to help. Regarding the export: products are processed in batches to ensure reliable communication with eBay and to stay within eBay's API limits. The app itself does not limit how many products you can export. We're also happy to help you link your existing eBay listings and review your setup with you. Many of these steps only need to be configured once, and we'll gladly assist you personally. We've just sent you another message and would really appreciate the opportunity to get everything working smoothly for you. We're here whenever you need us.
Lionz App come to the rescue when Marketplace Connect had issues. Greg's support was excellent and appreciated.
Thank you so much for your great feedback! We're really happy that our app could help when you were experiencing issues with Marketplace Connect and that the transition went smoothly. It's also wonderful to hear that you had such a great experience with Greg we'll definitely pass your kind words on to him! Thanks for your trust and support. We're always here if you need anything!
Thank your for your review 🙏
GENIALE APP, Sehr einfach zu bedienen, spart unglaublich viel Zeit und alles läuft perfekt. Service ebenfalls hervorragend! Hoffe nur der Preis wird nicht sonderlich steigen oder alten Kunden bleibt der Preis bewährt. Danke euch. HUT AB!
Wow, vielen Dank für dieses großartige Feedback! 😊 Es freut uns riesig, dass dir die App so viel Zeit spart, alles zuverlässig läuft und du auch mit unserem Support so zufrieden bist. Genau dafür haben wir die App entwickelt! Und keine Sorge: Wir möchten auch langfristig ein faires Preis-Leistungs-Verhältnis bieten und unsere bestehenden Kunden dabei natürlich nicht aus den Augen verlieren. Vielen Dank für dein Vertrauen und dein „HUT AB“, das bedeutet uns wirklich viel!
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