The Militaria Shop review for eBay Sync LionzApps

Dec. 21, 2024

Without a doubt the BEST customer service I have ever had from a Shopify app. We had used one of Timo's competitors for over 3 years and had nothing but problems and bad customer service but this year, BLACK FRIDAY WEEK! We said we had enough and moved to Timo and his Ebay Sync LionzApps system and I am so glad we did. From moment one, great communication, he added new features as we asked for them. Discussed everything before doing things, helped us improve systems and I like to think we helped him improve his app along the way. I think the best feedback I can give it that I have recommended it to our friend and neighbour who has his own Shopify store and eBAy page and also to others in our industry. I am not saying the app is faultless, the odd small error occurs, but we have 8,500 individual listings and 48,000 items in stock so we are an extreme case, but when these small issues have happened, morning, noon or night, Timo replies to emails and jumps to action to see what has happen and fix it. I don't expect tech to be 100% perfect, it sadly never is, but the customer service goes a seriously long way to making it perfect. So to conclude, I cannot recommend this app enough. If you have an eBay and Shopify store and need to match up your stock, then this app is for you!