Listrak: Email, SMS & Identity
Accelerate growth and dramatically increase revenue
Rating
5.0
feedback
23
chart
#6,022
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
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Less than a month
4%
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65%
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More than a year
26%
Reviews Summary
Listrak is highly praised by ecommerce merchants for its seamless integration with Shopify, reliable performance, and user-friendly interface. The app offers robust dashboarding and reporting functionalities, making it easy to create and manage email and SMS campaigns. Customers appreciate the dedicated account management team, quick response times from support, and the ability to personalize campaigns for better conversions. Listrak's detailed analytics provide valuable insights for data-driven decision-making, and the platform's ease of use has helped businesses elevate their marketing efforts. However, some users mentioned minor issues with technical difficulties and the need for additional support in certain areas.
Highlights
All reviews
Sept. 16, 2025
Working with Listrak and Shopify has been a seamless experience for our team! The integration has been smooth + reliable, making it easy to connect our store data directly into Listrak. Great solution for any Shopify brand looking to elevate retention marketing.
Aug. 13, 2025
We’ve been with Listrak since Bronto sunsetted in 2022, and it’s been an outstanding partnership from day one. We run all email campaigns for three different brands through Listrak, and we also manage SMS marketing for two of them on the platform. What initially drew us to Listrak was their dedicated account management team, which made the transition seamless. The dashboarding and reporting functionalities are robust, giving us the insights we need to make data-driven decisions. Setting up emails, campaigns, and list segmentation is straightforward and efficient, which makes our marketing workflow so much smoother. Our current account manager has been instrumental in keeping us on track with ongoing optimization initiatives, and we truly value her expertise and support. Overall, Listrak has been a reliable, user-friendly, and strategic partner for our marketing efforts, and we’re very happy with the results.
Jan. 8, 2025
Listrak is an excellent partner. Intuitive platform to use. It's easy to get your SMS and email subscribers enrolled through pop ups, landing pages, etc. Campaigns (triggered, broadcast, etc.) are simple to build and can be sent to the right audiences at the right time. Their team is with you all the way to give advice, feedback, and support to help your programs succeed.
Nov. 13, 2024
We have used Listrak for email for several years now because we love how customizable it is. The customer support is also wonderful! Our dedicated Customer Success Manager, and the support staff through their direct chat feature, seems to respond almost immediately. We are able to do pretty much anything we can imagine with email because their team is willing to help us to figure out how to do things that may be a bit more technically difficult. The amount of data they ingest and allow us to utilize is also so great that we've been able to use them + Shopify, while not having to purchase an additional CDP. Other businesses may be different, but the point is, their data, reporting, and segmentation abilities are everything we've needed.
Nov. 8, 2024
Listrak has been a fantastic tool for us at Perfumania. It’s super easy to use, with detailed analytics that really help us understand our campaigns. The email tools make creating and managing campaigns a breeze, and the personalization options have boosted our conversions. Our Listrak rep has always been beyond amazing, and the whole team is always quick to jump in and help us get the most out of the platform. We’d highly recommend Listrak to anyone looking for top-notch support in email and SMS marketing.
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