All reviews

Rating Breakdown

  • 5
    90% (362 ratings)
  • 4
    3% (11 ratings)
  • 3
    1% (4 ratings)
  • 2
    2% (7 ratings)
  • 1
    4% (16 ratings)
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5 / 5 Share

Nov. 30, 2024

muy sencilla de usar , y el service al cliente tiene respuestas muy rapidas

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

I'd like to commend Harvey for his outstanding support. On multiple occasions, he has been incredibly helpful, ensuring that I received accurate and detailed information regarding my channels with LitCommerce. Harvey went above and beyond to offer practical solutions and guidance, making the process much easier to navigate. His patience and willingness to assist at every step has been invaluable. It's clear that he is dedicated to providing excellent service, and I truly appreciate his efforts. Thank you, Harvey, for your exceptional support!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

Okay, so I've been using LitCommerce for my Shopify store and honestly, it's been a lifesaver! It does everything - listing products, keeping track of orders, even helping me with my marketing. At first, I thought it looked kinda basic, not gonna lie. But don't let that fool you! This thing is seriously powerful. Plus, their support team is AMAZING. Whenever I've had a question (and trust me, I've had a few!), they've been super helpful and quick to respond.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Very impressed with the app and support service received so far. Integrated my Reverb store to my main Shopify site very smoothly and was guided through the product listing and linking procedures. I was assisted via chat support by both Rachel and Pauline who were very professional and easy to communicate with. 5 stars to them both! I'd recommend LitCommerce over and above other apps that I've had numerous issues with in the past. Ben, Vanson Guitars.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

This app is amazing. It's super easy to use and has a great guide with specific and easy to follow instructions. Maybe the guide needs to be a little bit clearer since I misunderstood one of the steps. Audrey caught on and cleared the matter for me in just a few minutes in a very efficient, straight to to the point without leaving anything out way. She didn't deviate, she dove right in.

Store

My Store

Using app

1 day

5 / 5 Share

Nov. 22, 2024

Great app for two-way syncing shopify inventory and sales with ebay and customer service is extremely helpful if you have any issues!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Great app after searching through so many that claim to do so much. Litcommerce works and does what they say. It took some time to figure out how it worked and I needed tons of help to get started but their chat support is superb and very response. They were able to customize how my platforms were mapped and provided great support all along the way. Would highly recommend.

Using app

4 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Nov. 21, 2024

5-star support. Far superior to Marketplace Connect support, CEDCommerce, and Amazon Integration Plus. Unfortunately, we had to uninstall the app because it is not capable of syncing customer data (name, address, phone) from Amazon orders to Shopify. We were told we had to manually copy and paste the data for each order.

Using app

4 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 20, 2024

I've been using Lit Commerce for a while now. Before Lit Commerce I had tried them all! None of them worked well and the costs just kept escalating. I use Lit Commerce to sync my Shopify store and my Etsy store - I sell one of a kind items and I have a lot of inventory. The Lit commerce software allows me to never worry about oversells and it syncs my inventory and orders perfectly. The software does so much more than just that though. Aside of the software - the customer service team!!! OUTSTANDING - there is no waiting - most things are resolved straight away. They are kind, polite and very professional. I highly recommend Lit Commerce. They're great!

Using app

About 1 year

Total reviews

9

Average rating

4.3

5 / 5 Share

Nov. 19, 2024

I have tried NUMEROUS cross-listing apps, but none of them were quite right until I found LitCommerce. This has been an absolute game-changer for me crosslisting from Shopify to eBay and Etsy. It saves so much time and the fact it automatically deals with inventory across all the platforms makes it so much easier. Harvey has been an absolute gem with my queries. Definitely recommend LitCommerce as your one-stop crosslisting app!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2024

Pauline's support was absolutely perfect. It was my first day using LitCommerce, but thanks to her, I was able to set everything up perfectly. I really appreciate her patience and kindness throughout the process.!!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

So far, so good! We're just getting started with Lit, and Harvey has been very helpful in answering all of our questions thus far. Thanks so much Harvey!

Using app

3 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

easy to setup and 5/5 customer service

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

I am absolutely delighted with the exceptional customer service provided by LitCommerce. Their team has been incredibly supportive and attentive, guiding me through every step of publishing my products on eBay. Their dedication and commitment to ensuring a smooth and successful experience have truly exceeded my expectations. I highly appreciate their unwavering assistance and the genuine care they show for their customers. Thank you, LitCommerce, for making the process so seamless and enjoyable!

Store

Fonez

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Very useful add on. Support is superior which is very rare these days. They have guided me very patiently how to migrate offers from Etsy to Amazon. Highly recommend.

Store

My Store

Using app

About 18 hours

5 / 5 Share

Nov. 8, 2024

The support is fabulous and you always get answers to questions you may have and its not from a BOT.

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

We have encountered issues with other platforms that LitCommerce supports. One of those platforms has been critical for the growth of our business, but it has taken 3+ years to resolve. We decided to address the issue with LitCommerce to see if they could help. In spite of the policies LitCommerce has in place, the CSA went above and beyond to find a solution and worked with her management team to make it happen. She was efficient, clearly understood the issue and communicated throughout the entire process. The issue was resolved and we can now GrOW our business! Alyana was exceptional!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

Amazing Customer service. It is a learn curve especially with Amazon but once you understand the app it becomes quite easy. I had a bunch of questions with Agent Cody with LitCommerce. I really appreciate him having patience and understanding and explained everything quite well, I can only hope in the future if I have an other issues to get an Agent as kind and dedicated as Cody. Thank you for all your help. Also Litcommerce videos on youtube also helps out a lot I high recommend watching them.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2024

The app can be a bit confusing at first when you have multiple sales channels. But the customer support is helpful and responsive and the app is very useful

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

Excellent app that makes life a lot easier by bulk uploading all existing listings from eBay to shopify & etsy, or vice versa. The support team are actually on hand 24/7 and always give concise, comprehensive support to any of my queries, and will also show visual examples (screenshots with pointers etc to guide you). My only one qualm is that I cannot delete/discontinue an item from all platforms with one button, you have to go between to ensure they are ended and deleted. But in LitCommerce's defense this is to avoid accidental deletion of items. Harvey V. in particular has gone above and beyond with customer service for me. Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0