All reviews

Rating Breakdown

  • 5
    89% (669 ratings)
  • 4
    3% (21 ratings)
  • 3
    1% (4 ratings)
  • 2
    2% (12 ratings)
  • 1
    3% (24 ratings)

Reviews with Text

  • 95% (694)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 3, 2026

Excellent support! They helped me and guide me through step by step, the response was quick and professional.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2026

I started the trial yesterday and made good progress setting up the link between Shopify and eBay. Went to bed and about half of my listings on eBay ended because I didn't have a 1:1 match between the two platforms so everything not on Shopify was delisted on eBay. I used the chat support and Rachel provided expert support with great attitude. My issue was not caused by their platform it was totally self inflicted. Rachel guided me through the steps to easily fix the problem and even showed me how to perform other steps in my process not linked to my request for help. Top Notch, thank you.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2026

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2026

I needed help with some issues I was experiencing with merging my Shopify Store from my Etsy Shoppe. I reached out to Rachel in their Chat and she worked hard with me to pinpoint the issue. Talking to a human is invaluable and much more helpful than talking to AI to solve a problem. Thank you for your help today. I appreciate you.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2026

Great tool, very helpful support if you have any questions!! Norah was super helpful.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2026

Helpful support

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

very helpful support staff

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

Great team, great service, outstanding prompt support. Thanks to all to fix eveything reliably and responsive.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Using app

5 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 24, 2026

I found this app and decided to try the free trial period to see how it works, etc. Later, I canceled the subscription well before the automatic renewal because I decided not to use it for personal reasons. Despite the fact that the subscription was canceled, I was still charged. I wrote an email to customer support but did not receive any response. I would like to get a refund, as the subscription was canceled, but my email was never answered.

Using app

11 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello, We have received your concern regarding the unwanted charge and sincerely apologize for this incident. Rest assured, we resolve billing matters promptly. It appears we have not received any email from you regarding this matter. For faster assistance, you may open a Live Chat with us (https://go.crisp.chat/chat/embed/?website_id=16e453e8-f0c6-490d-8be5-ff3c860d94c0), and our team will be happy to assist you immediately. If you have another preferred contact method, please let us know the best way to reach you. We have also reached out to you twice at [email protected], but unfortunately have not received a response. For future reference, we kindly suggest checking your spam or junk folder in case our messages were filtered there. Also, could you let us know which address you used to reach out to us? This is to ensure you are using the correct address for next contacts. We truly appreciate the opportunity to make this right and look forward to your response.

5 / 5 Share

Feb. 23, 2026

Mona's help was invaluable! I don't claim to be tech savvy but information I needed to resolve my issue was clear and concise. Thank You Mona!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2026

Schnelle Hilfe bei Fehlermeldungen. Positiv.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 22, 2026

Once you get your head around some of the quirks and it's set up correctly, it works great. The support have been outstanding, very quick to reply and resolve the few issues I had (some of which were my understanding of how to use the system). Very impressed and at a very reasonable price.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2026

Evelyn was amazing to work with and we solved a pretty complicated issue collaboratively. She was patient and understood I wasn't an expert in their platform and got us to a resolution that saved me hours of extra work. A++++

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2026

conseiller tres reactif et present pour nous assister et nous aider a regler nos difficultés

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2026

I had great support session with Lily today. Litcommerce has one of the test support services I have experienced.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

This app has been super helpful in syncing between my website and my Etsy shop. It has saved me a lot of time in having to create listings and keep them updated across websites. Also support has been super helpful when I was have an issue linking listings. The issue was resolved very quickly.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

Great customer service

Using app

12 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 18, 2026

amazing team members, quick respond and very helpful

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2026

Harvey was extremely helpful throughout the entire process. He took the time to clearly walk me step-by-step through how to use the app and made sure I understood each feature before moving on. His instructions were clear, patient, and easy to follow, which made a potentially overwhelming setup process feel much more manageable. I really appreciate how responsive and thorough he was when answering my questions. He didn’t just give quick answers — he made sure I fully understood how everything works so I can confidently use the platform moving forward. So far, my experience has been very positive thanks to his support.

Using app

11 months

Total reviews

1

Average rating

5.0