LitCommerce Amazon eBay Etsy +
Multi-store Management with Smart Sync
Rating
4.8
feedback
360
chart
#641
All reviews
Rating Breakdown
Review RSS Feed
Oct. 12, 2023
I am really glad i have chosen this app to help me with my business. It's a great app in all aspects. Also easy and very straight forward to use. I'd like to leave a especial thank you to Louisa, she was very attentive helpful and quick to reply to my concerns.
Hi there, Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found Louisa to be so helpful. We know that integrating platforms is challenging, so we're always happy to provide our customers with the support they need to get everything up and running smoothly. We're delighted to know that Louisa was able to take the time to answer all of your questions and help you get the most out of LitCommerce, and we're sure to pass your compliment to her! Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come. Sincerely, The LitCommerce Team
Oct. 9, 2023
At first I was a bit aggravated with getting everything setup, but I eventually got the hang of it. However, we came into an issue where we were getting a LOT of errors on items that were time sensitive, so I reached out to support. Ember was AMAZING and spent a good 2.5 hours with me on getting the issue resolved FAST! Guys, reach out to support if you need help. They are TRULY AWESOME at what they do and can get any issues resolved that you may have. Ember, thank you again so much for your help!
Hi there, Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found Ember to be so helpful. We know that integrating platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly. We're glad that Ember was able to take the time to answer all of your questions and help you get the most out of LitCommerce. Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come. Sincerely, The LitCommerce Team
Oct. 5, 2023
Great support from the team :)
Hi there! We are so thrilled to hear your positive feedback about LitCommerce and our customer support. Your kind words are exactly what keep us pushing more boundaries every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way. Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!
Oct. 4, 2023
⭐️⭐️⭐️⭐️⭐️ Before discovering LitCommerce, managing multichannels for my e-commerce business was nothing short of a tightrope walk. Today, it feels like I've been handed wings! From the very first touchpoint, it was evident that this application was a cut above the rest. Not only does it intuitively and seamlessly bring all my channels under one accessible umbrella, but it has also significantly streamlined our workflow, boosting efficiency levels to an all-time high. However, what truly sets this application apart is the stellar team behind it. I've encountered many customer support teams over the years, but none have come close to the dedication, professionalism, and sheer enthusiasm of the LitCommerce crew. Each member has displayed an unwavering commitment to assist, walking me through each query from A to Z with commendable patience. Their proactive approach, combined with a can-do attitude, has been invaluable. It's evident that they aren’t just doing a job — they're genuinely passionate about ensuring users have a top-tier experience. Not once did I hear a "no"; instead, they continuously went above and beyond, embodying the epitome of exceptional service. In a digital age where genuine human connection often feels like a luxury, the LitCommerce team provides a refreshing juxtaposition. I wholeheartedly recommend this application to anyone seeking to elevate their e-commerce game. With its powerful features and an unbeatable support team, you'll wonder how you ever managed without it. Thank you, LitCommerce, for revolutionizing the way we do business!
Hi there, We are so thrilled to hear your positive feedback about our LitCommerce while running your multichannel business. Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way! Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!
Oct. 4, 2023
Highly recommend LitCommerce for integration of Amazon, eBay, Etsy etc....I explored many other options which promised seamless integration and none of them delivered. LitCommerce in contrast delivered in spades and their customer service team is top notch. Always willing to help and support new businesses like myself. Response is near immediate. Again, Highly Recommend!
Hi there, Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce app for your integration and that you found our customer service satisfying. We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly! Last but not least, we're always looking for ways to improve our services, so we appreciate your feedback. We'll be sure to pass it along to the rest of the team. Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come. Sincerely, The LitCommerce Team.
Oct. 4, 2023
LitCommerce is such an AMAZING app! To date, the customer service and tech team has exceeded our expectations and have even created certain features for us. We TRULY appreciate the entire team and couldn't be happier with the service and support that we've received thus far! Get the app! You won't regret it!!
Hi there, Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our support satisfying. We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly. Last but certainly not least, we're always looking for ways to improve our services, so we appreciate your feedback! Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come. Sincerely, The LitCommerce Team.
Sept. 29, 2023
When Shopify did away with their internal eBay sync, I was at a bit of a loss for what to do. I had just barely converted from a Wordpress-based store to Shopify, and was just starting to get used to how things worked. The change left me scrambling for a replacement in an environment I wasn't overly familiar with. After going back and forth and trying a couple of different solutions I ultimately landed on LitCommerce. In hindsight, it was the best thing that ever happened to my business! It is an amazingly powerful resource that has been able to accomplish everything I've needed it to and then some. And the best part about the whole experience, hands down, has been interacting with the staff. They have been professional, amazingly friendly, and responsive at times when I thought there would be no one to help me, including at times on weekends. If I were to go back in time and needed to choose which resource I would use to help me manage my 3rd party listings, I'd choose the same way every time!
Hi there, We are so thrilled to hear your positive feedback about the LitCommerce app. It's challenging to integrate platforms, so we are glad to know that LitCommerce has been useful to you during eBay integration. All in all, your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way. Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!
Sept. 22, 2023
Excellent Support. App has easy plug and pay capabilities and perfect for our small business.
Hi there, We are so thrilled to hear your positive feedback about LitCommerce support! Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way. Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!
Sept. 21, 2023
So, I had a couple of onboarding issues, however the online support has been fabulous. All good to go now, I will continue to monitor performance now we are up and running.
Hi there, We are so thrilled to hear your positive feedback about our customer support and the LitCommerce app! Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way. Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!
Sept. 21, 2023
i love their service i'm glad that i chose this app for my business, she is always right there when I need her.
Hi there, Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and our customer support! We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly. Please know that we're always looking for ways to improve our services, so we appreciate your feedback. Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come. Sincerely, The LitCommerce Team
Sept. 16, 2023
Amazing support and an amazing product. My source of truth was from timely to shopify which feed through to lit commerce to my main store of big commerce. It worked a treat and what ever sales went through from bigcommerce feed through to timely and registered the clients new details. amazing! figured this out without the need of over priced web designers who were going to charge 15x the amount that to make it happen.
Hi there, We are so thrilled to hear your positive feedback and that you find our support satisfactory! Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way. Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!
Sept. 14, 2023
Two days ago the Facebook sales channel was not working with my lit commerce account. I asked for help and they were on top of it! In two days the technical team solved the issue with my account. I was worried it was going to take like a week. but nope they kept me updated along the way and guided me how to navigate the software as they needed to test the back end. please be patient with this company they know what they are doing. its not easy working round the clock dealing with people
Hi there, Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and its user-friendliness. We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly. Please know that we're always looking for ways to improve our services, so we appreciate your feedback. Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come. Sincerely, The LitCommerce Team
Sept. 14, 2023
This is a really simple user friendly app to use. I have moved to this one instead of Inkfrog as it wasn't working well. I have had a few queries and I always get a really qiuck response from their customer service, so 5 stars for customer service. I use it for Ebay and also to send products to Amazon at the moment. The only thing that has proved tricky is when I have a product on Amazon that is a variant in my store but not on Amazon - it means I have to use another app to link them up and to access my orders. I will look at adding Etsy in time but will need to use another app for Amazon at the moment unfortunately.
Hi, We are so thrilled to hear your positive feedback during your product linking with eBay and Amazon. We are also delighted to know you are satisfied Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way. Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!
Sept. 13, 2023
So far I am thrilled with the one-on-one support from their customer service team, they are dedicated to help you move forward with your goal, Chloe, Lousia.. and others behind the scene have been very honest, helpful and patient people. The cons is the time difference, but it is also the advantage on the bright side bc you wake up with your problems solved. Still lots to do and I will update how this turns out.
Hi, We are so thrilled to hear your positive feedback about our app and the on-on-one support. We know that integrating platforms is challenging, so we are putting out everything to make sure you got the best experience, and thankfully, our team achieved that! Please know that your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way. Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!
Sept. 11, 2023
Great app and fantastic support. Had a few teething errors and needed some answers to questions, Louisa from LitCommerce helped in a matter of moments and had us up and running.
Hi there, Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found Louisa from our team to be so helpful. We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly. We're glad that Louisa was able to take the time to answer all of your questions and help you get the most out of LitCommerce. We're always looking for ways to improve our services, so we appreciate your feedback. We'll be sure to pass it along to Louisa and the rest of the team. Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come. Sincerely, The LitCommerce Team
Aug. 28, 2023
Funktioniert hervorragend. Ich habe einige Tools getestet. Dieses funktioniert super. Die Konfiguration ist leicht verständlich gehalten. Der Support ist ebenfalls topp.
Hi there, We are so thrilled to hear your positive feedback about the LitCommerce app and that you find it easy to use! Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way. Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!
Aug. 23, 2023
Rating: ⭐⭐⭐⭐⭐ (5/5) LitCommerce is an outstanding app that has completely won me over. From its sleek interface to its seamless functionality, it's a joy to use. What truly stands out, is the remarkable customer service. Navigating LitCommerce is a breeze; everything is intuitively placed for easy access. Whether you're exploring products or personalizing your settings, the app caters to your needs. What sets LitCommerce apart is its exceptional customer service. The support team's responsiveness and friendliness are unparalleled. They swiftly resolved my queries, turning potential frustrations into positive experiences. I encountered a technical glitch once, but the support team guided me through a solution with clear instructions, fixing the issue promptly. LitCommerce not only delivers on its promises but also sets a benchmark for customer service. For an app that excels in both functionality and support, LitCommerce is the ultimate winner. Kudos to the LitCommerce team for their stellar work! Wali's Paradise Limited
Hi there, We are so thrilled to know that you are satisfied with our app navigation and customer service. Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. More than that, the LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way. Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!
Aug. 22, 2023
This is an amazing app. The only thing better than the app was the help and support from Louisa and Ember who really were amazing, they customised a small issue I had with the app and now it works perfect. I moved to this app from Ced Commerce, I can tell you this is far superior in every metric, Ced commerce was too glitchy, I tried almost every app for Etsy and Ebay and this one stands out, it has the best UX by far, is easy to use and looks and feels nice, But mainly it has no bugs at all, everything just works smoothly. Another important point, I tried a few etsy app that was a % of your sales. I can honestly say that for the price, features and useability this is the best app on the app store for Etsy and Ebay. 5 stars.
Hi there, Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found Louisa and Ember's support helpful. We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly. We're also glad that our team members were able to answer all of your questions and help you get the most out of LitCommerce. We're always looking for ways to improve our services, so we appreciate your feedback. We'll be sure to pass it along to Louisa and Ember, as well as the rest of the team. Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come. Sincerely, The LitCommerce Team
Aug. 22, 2023
Incredible support staff to make sure we got up and running. Any questions or comments and they respond very quickly. App does exactly what I need it to and a little bit more. I use it for our connection to Reverb.com. Love it!
Hi, We are so thrilled to hear your positive feedback about the LitCommerce app and our customer support. Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way. Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!
April 9, 2024
9th April 2024: Update to earlier review. We have been using Litcommerce for more than 6 motnhs now and they continue to impress with their customer support. Mostly, during that period, we have not needed any support but on the rare occasion it is required, LitCommerce always responds promptly and efficiently and clearly explains how to sort the issue so that I can do it myself. Nothing is too much trouble. As for teh software, it works great, stock control is accurate in a timely manner and as I said previously, listing on ebay is made very easy. I still highly recommend this app. I have been using this app for about 1 month and I have to say I am very impressed. It works seamlessly between Shopify and Ebay and makes listing on Ebay very quick. There are a couple of features missing, for instance you can't set up multi-buy discounts on ebay through the app, but that's a small thing and I just edit my listing on ebay afterwards - perhaps LitCommerce might look into adding this as a feature in the future. Similar to other customers, I have found the technical support to be second to none. I had a few issues at the beginning with not having correct SKUs and I thought I was going to have to manually add in about 1000 SKUs but LitCommerce were able to help and saved me so much time and effort. Also, with any queries I have had, they have been extremely responsive and super helpful. They go above and beyond to help you. If you are consdering using LitCommerce, do it, its a great app and the technical service is fantastic.
Hi there, Thank you so much for your kind words! We're so glad that you're enjoying Shopify eBay integration by the LitCommerce app. We know that integrating two platforms can be challenging, so we're always try our best to provide our customers with the support they need to get everything up and running smoothly. Since we're always looking for ways to improve our services, so we appreciate your feedback. We'll be sure to pass it along to the rest of the team. Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come!