LitCommerce Amazon eBay Etsy +

Feb. 2, 2023

Excellent customer support. Answers questions quickly and explains solutions that are easy to follow.Thankyou

Jan. 31, 2023

Have been pleased with the features and performance of this app. The customer service is also excellent. I had a couple of small issues when first setting up, but they were resolved within 24 hours (and that includes a time zone delay/difference). I primarily installed this app to be able to sync with EBay after eBay discontinued their official app. This app had the bonus of also being able to keep my Etsy inventory in sync, which I had been using a different app to do. And this one costs less, with more features and a better admin interface. I tried many of the other eBat/Etsy sync apps. I like this one best because of the fair pricing, and no weird “credits” system. Keep in mind, the product limit applies to each marketplace. So if you have Etsy and eBay added, your product totals are calculated by adding listings from each, even if they are the same listings/items. The only real feature I feel is missing is a better activity log, current.y it is very vague but at least does indicate that a specific activity took place. Overall I have been very pleased with the functionality, and inventory and listing sync seems to be working fine. I stopped double-checking daily after the first couple of weeks as it all seemed to be fine. I have always received prompt and polite replies from the support team, and they have always been able to fix my issues and have done so in reasonable timeframes. The price is also very fair, and actually had more features than I was even expecting. There are useful product sync “rule groups” that make it very easy to keep certain collections of products in sync with wanted behaviors (like increasing/decreasing a certain amount to listings on marketplaces, or setting specific shipping settings in Etsy for certain product types). Saves time having to manually revise multiple listings for traits that are common among them. Have been pleased with the app and even signed up for the annual plan to save even more money. If you are looking for an eBay/Etsy sync app, this one was very easy to set up and has been working great.

Jan. 28, 2023

After some hick-ups while syncing from Ebay and Etsy the customer support was quick and very helpful. And now it´s up and running and it´s very comfortable to get all the sales in one backend. A recommendation if you run on multiple platforms

Jan. 27, 2023

If I could give ten stars I would I had trouble connecting to a channel and two of the team worked very hard to get me back up and running, keeping me updated all the way. Thank you so much

Jan. 26, 2023

I love this App! I had been looking for a way to integrate my Shopify store with Etsy, and this is the only app I found that works. I love that you fulfil all orders within Shopify and you don't need to worry about changing prices or inventory across multiple platforms, it is all automatic. it's great that customers get notification emails as well from my Shopify store to help drive traffic to your website. The customer service is fabulous on the chat. always so helpful.

Jan. 19, 2023

Good integration tool and customer service! UI is easy to operate and there are almost no syncing delays. Recommend this app.

Jan. 11, 2023

Still learning all the ins and outs of this app. Have had some issues come up, but everyone on the support team has been very nice and helpful.

Jan. 6, 2023

Looking for an alternative to ebay app being removed from the app store. Grabbed this only to find they don't have order sync...then what is the purpose of even offering a free plan if you can't use it for order syncing? I can list and add things to ebay all by myself. Takes longer but I really need the order syncing.

Jan. 2, 2023

I have spent so much time trying to find the right integration for my little store. The Customer service is just so good. I am happy I can integrate my channels (Etsy and eBay Australia) Very happy

Dec. 29, 2022

Looked promising at first. But after registering I noticed they do not support Amazon selling as advertised.

Dec. 15, 2022

We needed a solution to sync our orders and inventory between our Wix online store, Shopify and then to Timely and Litcommerce is the only program that could do it succesfully! We're so happy to have found them because it's enabled us to sync the unsyncable! The customer service is also AMAZING! Even though these is a slight delay in timezones, we received help AND instant solutions very easily and quickly. Cannot recommend Litcommerce enough!!!!

Dec. 11, 2022

I was looking for a replacement to the Shopify eBay app since it was being discontinued and decided to go with LitCommerce due to the good reviews. The support has been great during the entire transition process as I experienced a few issues. (Linking items, unknown eBay category, items not updating to eBay, inventory) My Shopify store has about 80 items with variations but the same items that were already on eBay did not so LitCommerce was unable to link them. Ultimately I had to delete the items from eBay and then re import them via LitCommerce to get them linked which may not be an option for stores with a large amount of items however this is not the fault of LitCommerce. They do offer an All-In-One listing package where they will do all the listing of items for you if you do have a large amount. Regardless, they stayed online for several hours across 2 days and fixed the issues on their end to ensure everything worked. Yes there are obviously some bugs but it not an easy process to integrate multiple systems as there are so many different scenarios and combinations. The fact that they are willing to fix any issues you have as soon as they can means they are committed to providing a great product and it will only get better as more users come on board and more issues are discovered and fixed. The interface is simple and easy to use, you can request new features, support is excellent, price is on par with other apps

Dec. 10, 2022

Great app, but most importantly, great communication and service. I raised a few problems I occurred and they were fixed. Big thank you to the team and especially to Ember which gave me hugeeeee help!

Dec. 7, 2022

This is the 8th app ive tried for eBay Australia integration, yep you read that right, the 8th, all the others had various issues and most had terrible support. While this app is on the more expensive side. It WORKS. I wish I had just gone with this one straight up. The support team has been more than happy to answer any questions I have in a fast turner around and while I did have a couple of minor issues with the eBay set up support was fantastic and fixed any issues in less than 24 hours. I am so happy that I have now transferred my Etsy sync over to this app as well.

Dec. 5, 2022

Great app, but most importantly, great communication and service. I raised a few problems I occurred and they were fixed in less than 24h. Big bravo to the team and especially to Jessica which gave us huge help!

Dec. 3, 2022

Ember was a great help! I needed help with my very first product from Shopify to Etsy. She was a quick to answer and took the time to make sure I was set up correctly!

Dec. 2, 2022

The support provided by both Ember and Hanah has been fantastic getting the sync up and running for my Shopify store and eBay and Etsy.

Nov. 30, 2022

I have not used this app for very long; just trying to configure it now, but I was given seven days extra for a trial, and the support is excellent!! Ember is so friendly and helpful. Keep up the good work guys!!

Nov. 29, 2022

The support provided to me was excellent and it resolved my issue successfully. I would specifically want to name the support provider Ember.

Nov. 20, 2022

With the Shopify -> ebay integration falling away on 31/12/2022, I was looking around for another solution. I was interested to see that LitCommerce had an integration to Etsy as well which solved a more immediate problem. My units of measure on both platforms differed for quilting fabric - I sell in Fat Quarters 1 = 25cm on Etsy and 1 = 1 cm on Shopify. I contracted LitCommerce to do some custom integration for these products to keep my inventory in sync and then to import orders into Shopify as the correct UOM. It has been a long process - the platform is a little buggy - BUT - and this is the reason I gave 5 STARS - the support is fantastic. Yes, they may not be in my timezone (Australia), but I can leave a message for Ember in the chat and as soon as she starts - it is addressed and more importantly she is in constant contact with updates. I will let things settle down and then start the process to integrate with eBay by the end of the year. If you have patience, are prepared to test, want a low cost solution - this is the integration for you.