All reviews

Rating Breakdown

  • 5
    91% (573 ratings)
  • 4
    3% (19 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (9 ratings)
  • 1
    3% (20 ratings)

Reviews with Text

  • 96% (597)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 19, 2024

I really liked the customer support, if it weren’t for the manager he would probably have given up filling it halfway through

Store

A&V

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

April 18, 2024

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2024

They are always available to help answer questions!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2024

Well made app. I have used other and they do not even compare in quality or service. This has them all beat. Thanks for a great Team of people I am able to keep the online advertising moving along without having to spen too much time. Thanks!!!

Using app

9 months

Total reviews

5

Average rating

3.4

5 / 5 Share

April 16, 2024

The agent Rachel helped a lot with uploading listings from eBay to Shopify and guided through the entire process with screenshots that made it really easy to understand. Compared to every other platform I've used, LitCommerce really has the best agents and they put you first whether it's taking your time or actually sitting you through it.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2024

Very good customer service. Updates regularly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2024

App is easy to use and understand. Even if you do need help they always respond in a timely manner. I highly recommend. It's more expensive but worth it.

Using app

8 months

Total reviews

6

Average rating

4.7

5 / 5 Share

April 10, 2024

My help has always been all that I could have wish for. Rosalie was great to work with. I have always found Harvey and all of the gang at the help desk very courteous and informative. Being somewhat computer illiterate and not very well acquainted with the rules of Amazon, they have been a great help.

Using app

4 months

Total reviews

2

Average rating

4.5

5 / 5 Share

April 9, 2024

Great product, great service

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful! More than that, we're always looking for ways to improve our services, so we really appreciate your feedback. Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come. Sincerely, The LitCommerce Team

5 / 5 Share

April 9, 2024

Very useful tool to have, simple and effortless and if you are ever stuck their support team is amazing! Thanks for all your help Rachel.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful! We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey. More than that, we're always looking for ways to improve our services, so we really appreciate your feedback. Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come. Sincerely, The LitCommerce Team

5 / 5 Share

April 6, 2024

I tried to set up 2 other apps before finding LitCommerce, spending days wasted trying to sync our products to Amazon. The customer service has been excellent so far, Rachel has been awesome with her help to get everything set up. The interface is also way better than the other 2 i tried.

Using app

About 11 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful! We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey. More than that, we're always looking for ways to improve our services, so we really appreciate your feedback. Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come. Sincerely, The LitCommerce Team

5 / 5 Share

April 4, 2024

Easy to navigate, good syncing and editing options, and good support!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful! We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey. More than that, we're always looking for ways to improve our services, so we really appreciate your feedback. Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come. Sincerely, The LitCommerce Team

5 / 5 Share

April 3, 2024

Hands down the BEST customer service I have EVER recieved in 8 plus years of working with apps on Shopify. The amount of time this app and customer service has saved me can not me measured. They literally stayed on chat with me as I set everything up and pointed out things to fix, etc. I have tried other apps similar to this that I could NOT get to work correctly as we have a large catalog. I had reached out to other apps in regards to the same thing with no resolve. This App , no problem at all!! DO NOT THINK TWICE DOWNLOAD THIS APP!!

Using app

About 22 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful! We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey. More than that, we're always looking for ways to improve our services, so we really appreciate your feedback. Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come. Sincerely, The LitCommerce Team

5 / 5 Share

April 2, 2024

great support, quick and easy to follow. The app has been good so far, not too confusing and easy to use.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful! We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey. More than that, we're always looking for ways to improve our services, so we really appreciate your feedback. Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come. Sincerely, The LitCommerce Team

5 / 5 Share

April 1, 2024

they were prompt in their replies and tried there best to help solve the issue. I did solve the issue myself but Jean still explained to me about how the issue occurred so I have better understanding of what happened. The app is great and user friendly, it has a guide and pop on what to do and is over all seamless.

Using app

About 18 hours

Total reviews

6

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful! We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey. More than that, we're always looking for ways to improve our services, so we really appreciate your feedback. Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come. Sincerely, The LitCommerce Team

5 / 5 Share

March 28, 2024

We were having trouble finding an integration for one of our marketplaces. Eventually we found LitCommerce and it worked so well for us that we decided to use it for all of our marketplace integrations. The support team has been very responsive in answering all of our questions, which was a key component in our decision to use this app.

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful! We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey. More than that, we're always looking for ways to improve our services, so we really appreciate your feedback. Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come. Sincerely, The LitCommerce Team

5 / 5 Share

March 28, 2024

Very good app, super lovely and helpful support team and ultra quick replies!

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful! We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey. More than that, we're always looking for ways to improve our services, so we really appreciate your feedback. Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come. Sincerely, The LitCommerce Team

5 / 5 Share

March 27, 2024

So far I am massively impressed by LitCommerce. Not only does the software do exactly what I want it to do, but the support I received from the staff has been second to none - I am so glad I gave this software a shot and would recommend ANYONE who's looking to sell across multiple channels to do the same. PS - Louisa was outstanding - give her a raise!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful! We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey. More than that, we're always looking for ways to improve our services, so we really appreciate your feedback. Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come. Sincerely, The LitCommerce Team

5 / 5 Share

March 26, 2024

I've Literally used all the marketplace apps, But this one's the best among all. Managing channels and listing products is soo easy especially Amazon. Even their support is top-notch. Huge thanks to Louisa.

Store

MODELLE

Using app

6 days

Total reviews

5

Average rating

4.8

Developer Reply

Hi there, Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful! We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey. More than that, we're always looking for ways to improve our services, so we really appreciate your feedback. Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come. Sincerely, The LitCommerce Team

5 / 5 Share

March 25, 2024

Tech Support was fast in their replies and was super helpful!

Using app

About 1 hour

Total reviews

2

Average rating

5.0