All reviews

Rating Breakdown

  • 5
    90% (693 ratings)
  • 4
    3% (22 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (11 ratings)
  • 1
    3% (25 ratings)

Reviews with Text

  • 95% (720)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 27, 2024

The app is incredible. Intuitive, powerful, adaptive. 10x better than the other apps I've tried to use to list my Shopify products on Amazon. The customer service team behind this app is nothing short of phenomenal. From the moment I reached out with my initial queries to the final stages of setting up my listings on Amazon, the support team was there every step of the way. They were not only thorough in their explanations, ensuring I fully understood each aspect of the process, but also incredibly knowledgeable, providing insights and tips that went beyond my expectations. What stood out the most was their responsiveness; every query was met with a swift and comprehensive answer, making the whole process seamless and stress-free. It's rare to come across a team so dedicated to their customers' success. Highly recommend!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 22, 2024

I wanted to take a moment to express my sincere gratitude for the exceptional service Harvey provided during our recent interaction. Your professionalism, patience, and willingness to go above and beyond to assist me were truly remarkable. Your clear communication and thorough understanding of my issue made the entire process smooth and stress-free.

Using app

3 days

Total reviews

5

Average rating

5.0

1 / 5 Share

Feb. 22, 2024

At least for us the app never synchronized either quantity x price on Ebay. I hate the fact that we users have to give a lot permissions to install the app and then later we see that the app did not work, BUT the data was already shared. Avoid it !

Store

DaRoAn

Using app

1 day

Total reviews

17

Average rating

1.9

Developer Reply

Hi DaRoAn Team, Our sincerest apologies for any inconvenience and misunderstanding caused during our interaction. We understand your preferences and truly appreciate your trust in granting us the necessary permissions. Starting now, LitCommerce can accompany you on your multichannel selling journey. It seems that you are having difficulties in synchronizing your product price and quality. Upon checking, we have not received any tickets from you regarding this issue so far. Therefore, our Team has proactively contacted you via our support channel. Rest assured that our support team is fully capable of guiding you through it. Please check your Chat box/Email so we can efficiently assist you! Sincerely, The LitCommerce Team

5 / 5 Share

Feb. 19, 2024

Just started to use this app, but can already say it's very intuitive and convenient to use, move listings to channels, and publish them. Very good and fast customer service!

Using app

About 6 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 14, 2024

Amazing and patient customer service team.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2024

App is very good and intergrates well with all platforms. I would advice watching all the tutorials first as it really does make things easier but I have to say I found the support to be excellent and bery helpful.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2024

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

We use LitCommerce for syncing our inventory, as a used retailer we really put a strain on their system; apps like this are usually designed around a set number of SKUs not a revolving door like what we have. That said, the app takes it like a champ and the couple of times it had a hiccup or we needed an extra feature built in they had it done in like a day. Can't recommend enough for high volume retail

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

Perfect app. You can publish anything and its really easy.

Store

Styon

Using app

8 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

Honestly what can I say. The team at LitCommerce have been great. This app is by far the best I have found and used. It has helped me double my business. The customer service team are very responsive and help with even the smallest of enquiry. I highly recommend this app. It's worth the money!

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Very good app all around. We use it to sync listings from our website to Reverb. Couldn't be easier. Very straightforward. Plenty of options to do listings manually or automate if desired. Excellent customer support made the integration seamless.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

great customer service

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

A great syncing app for eBay & OnBuy, for me. I had a few issues with OnBuy. But Harvey has been great with the tech team to investigate all the issues. And getting them fixed. Highly recommended.

Store

b.savvi

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

The software and the assistance have been essential to uploading my products to Amazon. The support is very responsive, which is valuable to getting tasks completed. I have tried a couple of other connectors, and this definitely seems to be the best I have worked with. I can't thank them enough.

Using app

20 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 9, 2024

When I found LitCommerce, I was reluctant to use them as they promised so much but thought it was not possible to deliver. However, I thought I would try them out and have nothing but praise for them. They are so helpful and have answered any questions or issues I have had. More importantly, the application is amazing and makes everything so easy. Keep up the good work.

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2024

Easy to use app to sync our inventory between eBay and Shopify. Excellent customer service, responsive and helpful.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Night Market Hobby, Thank you so much for taking the time to give us this amazing 5-star feedback. We're thrilled that our LitCommerce app can help you along your multichannel selling journey. We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly. We're glad that our CS team was able to take the time to answer all of your questions and help you get the most out of LitCommerce. Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our app for many years to come. Sincerely, The LitCommerce Team

5 / 5 Share

Jan. 4, 2024

Are you frustrated with multi-channel sales? We have tried every product - and they all failed with issues. LitCommerce came through and crushed my API linking, Mapping, and AMAZING Support ( thanks Rachel and team). Really the interface is easy- it does what you want, and they respond quick to issues for fast resolutions ! Michael D.M @ GarageDoorProject

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Micheal, We are so thrilled to hear your positive feedback about LitCommerce and that you enjoy our interface! Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way. Once again, we are so grateful for your review and look forward to creating more pleasant experience together! Sincerely, The LitCommerce Team

5 / 5 Share

Dec. 29, 2023

We are so happy with this app and the LitCommerce team. It integrates very well with our marketplaces. It keeps our inventory sync'd in all locations and pushes all the orders into our Shopify store. With the few issues we have encountered, the team is very responsive, unlike many other apps we have used. The price is very fair for what the app does. We recommend this app to anyone that needs these features, and a great and responsive customer service/tech team.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your kind words! We're glad to hear that our tool works well for your marketplaces. We know that integrating two platforms can be a challenging task, so we're always happy to support you in getting everything up and run smoothly. Your recommendation means a lot to us. If you have more feedback or questions, feel free to reach out. Thank you once again for choosing LitCommerce! Sincerely, The LitCommerce Team

4 / 5 Share

Dec. 26, 2023

Still setting up ... Has a bit of a limit on its functions. It cannot pull all the info in your settings from Shopify, so you have to input some of it again. eBay accepted the listings without issue, once I had my setting correct. Help was available through Chat, so that was helpful. I'm not the best at setting up new software on my PC, so if I've managed it .. with help on the chatline ... then most people will be able to :)

Using app

About 5 hours

Total reviews

4

Average rating

4.3

Developer Reply

Hi there, Thank you so much for your feedback! We hope that you've completed all the setup, and your eBay store is running smoothly now. Improving our tool is our top priority, so we really appreciate you sharing your thoughts. We'll be sure to pass them on to our team. Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come. Sincerely, The LitCommerce Team