LitCommerce eBay Etsy Amazon +

Feb. 17, 2023

README - I previously tried just about every app for syncing to other sales channels. They all are inherently quirky and have a learning curve, and take a while to setup, and in the end have some major limitations that you have to deal with or work around. LitCommerce has a few things that are being worked out, but this app DOES WORK, and it works very well. Support is fantastic (thanks Hanah) and this makes up for any shortcomings of the app, and I would almost guarantee (based on their support) that they also take feature requests seriously. Price - A+ compared to other similar programs Support - A++ (despite the time difference, but you will wake up with an answer if you are in the US) Features - B No negatives, its pretty easy to get working once you understand the templates and recipes AND the limitations of the APIs that they are working with, so sometimes its NOT the app, but the sales channel. Give it a shot, its probably just what you need if you are reading this.

Feb. 16, 2023

We are still testing Litcommerce right now but are really happy with how its working now we are getting our head around how it works. The support team are fantastic and go above and beyond to get problems sorted, especially Ember and Hannah who have gone above and beyond with the level of their support. We came looking for a replacement to the eBay app and think this is looking like the one after trialling many.

Feb. 21, 2023

I've never thought of leaving a review mid-set up, but I'm writing this as Ember is helping me solve each and every issue that comes up in real time!! She responded to countless questions pre-sale and promised she would walk me through installation. As soon as I installed the app she took over the support chat and has been at my side the entire time. The dashboard looks great and appears complete. Syncing sales channels and importing products takes seconds. So far errors have been easy to find and solve. Products are easy to find and sort through. There's a lot to this app. I'll update the review once I'm finished setting it up, but first impression is the cost of the app is minimal compared to the support I've received. It's now about 2 weeks since my installation. Lit Commerce works! It's maintained my inventory without any issues. It is SKU based, so you'll need to make sure all of your products are SKUed and that the SKUs are maintained across any and all platforms you use. That is where you will run into problems if you're not prepared. We identified a few improperly SKUed products quickly. As soon as we made corrections, Lit Commerce immediately synced those products. Listing products to outside platforms like eBay and Etsy has been a breeze. Searching for the proper eBay categories when listing isn't the best, but once you figure out what the search bar needs, you can do it without any problem. Item specifics you would expect to find on eBay, for example, are all there. Where you do pick up speed is by creating and using templates in Lit Commerce. They are basic information templates that quickly fill a lot of the boxes that are required by individual platforms. I can create a listing on Shopify and cross post to each outside platforms with just a few clicks. The dashboard is clear and easy to understand without needing any instruction. Linking existing products across platforms is very fast and easy as well. Editing products is easy. Bulk editing is easy... get the point? I have not had any real issues at all with Lit Commerce, What I thought were "issues" during installation turned out to be SKU problems on my end. That's not Lit Commerce's fault. With that said, I have had questions and it's very easy to reach support. Speaking of support, I still have Ember, the same support staff that answered my pre-purchase questions. Anytime I have a question, I simply add to our ongoing chat and ask. She's always had an answer that worked. Always friendly and always a personal reply, never a copy/past reply that you see so often. So far so good! It's been a great addition to my store. Lit Commerce does what it says it's going to do and the support has been excellent to say the least.

Feb. 4, 2023

After eBay's Shopify app was ended late 2022, I felt uncertain with what I was going to do for my business. Thankfully, LitCommerece has been excellent. They're miles better than eBay's own app and the support has been lovely. Very thorough and detailed help. I'd definitely recommend them, especially if you sell on multiple platforms. I hope to have a long lasting relationship with this growing team.

Jan. 31, 2023

Have been pleased with the features and performance of this app. The customer service is also excellent. I had a couple of small issues when first setting up, but they were resolved within 24 hours (and that includes a time zone delay/difference). I primarily installed this app to be able to sync with EBay after eBay discontinued their official app. This app had the bonus of also being able to keep my Etsy inventory in sync, which I had been using a different app to do. And this one costs less, with more features and a better admin interface. I tried many of the other eBat/Etsy sync apps. I like this one best because of the fair pricing, and no weird “credits” system. Keep in mind, the product limit applies to each marketplace. So if you have Etsy and eBay added, your product totals are calculated by adding listings from each, even if they are the same listings/items. The only real feature I feel is missing is a better activity log, current.y it is very vague but at least does indicate that a specific activity took place. Overall I have been very pleased with the functionality, and inventory and listing sync seems to be working fine. I stopped double-checking daily after the first couple of weeks as it all seemed to be fine. I have always received prompt and polite replies from the support team, and they have always been able to fix my issues and have done so in reasonable timeframes. The price is also very fair, and actually had more features than I was even expecting. There are useful product sync “rule groups” that make it very easy to keep certain collections of products in sync with wanted behaviors (like increasing/decreasing a certain amount to listings on marketplaces, or setting specific shipping settings in Etsy for certain product types). Saves time having to manually revise multiple listings for traits that are common among them. Have been pleased with the app and even signed up for the annual plan to save even more money. If you are looking for an eBay/Etsy sync app, this one was very easy to set up and has been working great.

Jan. 28, 2023

After some hick-ups while syncing from Ebay and Etsy the customer support was quick and very helpful. And now it´s up and running and it´s very comfortable to get all the sales in one backend. A recommendation if you run on multiple platforms

Jan. 19, 2023

Good integration tool and customer service! UI is easy to operate and there are almost no syncing delays. Recommend this app.

Jan. 11, 2023

Still learning all the ins and outs of this app. Have had some issues come up, but everyone on the support team has been very nice and helpful.

Jan. 2, 2023

I have spent so much time trying to find the right integration for my little store. The Customer service is just so good. I am happy I can integrate my channels (Etsy and eBay Australia) Very happy

Dec. 11, 2022

I was looking for a replacement to the Shopify eBay app since it was being discontinued and decided to go with LitCommerce due to the good reviews. The support has been great during the entire transition process as I experienced a few issues. (Linking items, unknown eBay category, items not updating to eBay, inventory) My Shopify store has about 80 items with variations but the same items that were already on eBay did not so LitCommerce was unable to link them. Ultimately I had to delete the items from eBay and then re import them via LitCommerce to get them linked which may not be an option for stores with a large amount of items however this is not the fault of LitCommerce. They do offer an All-In-One listing package where they will do all the listing of items for you if you do have a large amount. Regardless, they stayed online for several hours across 2 days and fixed the issues on their end to ensure everything worked. Yes there are obviously some bugs but it not an easy process to integrate multiple systems as there are so many different scenarios and combinations. The fact that they are willing to fix any issues you have as soon as they can means they are committed to providing a great product and it will only get better as more users come on board and more issues are discovered and fixed. The interface is simple and easy to use, you can request new features, support is excellent, price is on par with other apps

Dec. 7, 2022

This is the 8th app ive tried for eBay Australia integration, yep you read that right, the 8th, all the others had various issues and most had terrible support. While this app is on the more expensive side. It WORKS. I wish I had just gone with this one straight up. The support team has been more than happy to answer any questions I have in a fast turner around and while I did have a couple of minor issues with the eBay set up support was fantastic and fixed any issues in less than 24 hours. I am so happy that I have now transferred my Etsy sync over to this app as well.

Dec. 2, 2022

The support provided by both Ember and Hanah has been fantastic getting the sync up and running for my Shopify store and eBay and Etsy.

Nov. 30, 2022

I have not used this app for very long; just trying to configure it now, but I was given seven days extra for a trial, and the support is excellent!! Ember is so friendly and helpful. Keep up the good work guys!!

Nov. 29, 2022

The support provided to me was excellent and it resolved my issue successfully. I would specifically want to name the support provider Ember.

Nov. 4, 2022

Amazing App ! Its easy. It helped us sync our inventory on our Etsy channel smoothly. Customer service is amazing. Highly recommended app.

Oct. 8, 2022

Ember was absolutely stellar today! Even when the error was on my end, she was incredibly patient with me (literally hours of patience). I hope to work with her again soon!

Aug. 16, 2022

This app works as intended. I was able to push all of my Etsy products to my Shopify store and it was very easy. Much easier than some other methods I have tried in the past. Customer Support is also awesome and helped me immediately with the couple of questions I did have. At this point I would recommend LitCommerce if you want to integrate Etsy and Shopify. I haven't explored other sales channels yet.

July 29, 2022

The team at Lit Commerce does exactly what they say they will do and even more. I used their service to migrate my existing Amazon web store with over 8000 products to a new Shopify store I was creating. I created the website and did the merge but did not check it up until almost 2 months later. I noticed I was now missing new products that I had listed on Amazon after the first migration, so I had questions, reached out to them and the team got back to me as fast as they can and provided stellar service honestly. After having questions about both Amazon and Shopify web stores, they had answers that were incredibly useful and I was able to learn a lot about their platform along the process. They were exceptional, and I was able to migrate all of my products with ease after it being explained to me by one of their developers on how to do it. I will definitely continue to use this product for my other brands I manage as well. Two Thumbs WAY UP for Lit Commerce. I recommend it to all looking for a way to relieve yourself of the daunting task of moving over your products to a new platform, especially if you have thousands of products. You can get it done with ease using Lit Commerce.

June 9, 2022

This is a good app. I would recommend this app to most of the Merchants. who are using multiple store and want synchronise their porder inventory pricing. Its an easy to use app. Most importantly their customer services are excellent they will fix everything on time and they will do developing as per your demand. 5/5 100%