LitCommerce eBay Etsy Amazon +
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I had loads of questions before subscribing, but every support agent I spoke to was incredibly patient and helpful in answering them all. Natalie and Tracy were especially supportive and made the whole process much easier for me. I also really appreciate the other support agents whose names I didn’t catch — everyone I dealt with was professional, friendly, and responsive. Great customer service overall!
Fast response with tech support
Great supportive staff. Real person, not a chatbot.
The support is fast and very helpful!
Pauline's support was amazing. She guided me through the steps needed and took care of my request fast! Thank you, Pauline!
Just getting started with this app but support was fast and helpful.
Nearing the end of the free trial, and so far I can definitely say it is worth it. The app is intuitive and easy to pick up, and contains a ton of helpful guides to make the learning curve simple. It integrates with a ton of platforms, and the exports are almost seamless. Had one small issue with description formatting, but support is a click away. Chloe was responsive and helpful, and was able to answer several questions on the spot and then referred the ticket to the technical team for the last question. If you are looking for a simple way to migrate/expand to new platforms, give the free trial a shot, it is certainly worth a try.
This is day one for me, so I reached out to Lily for some help getting my first listing live. She was patient and efficient, which is always a plus when you’re learning a new platform. Luckily, I figured it out on my own and was able to overcome the software glitch, but it’s good to know help is readily available when needed. It’s very refreshing to have a LIVE PERSON who can troubleshoot issues and offer real assistance as opposed to putting in tickets that don’t get answered. From a seller’s perspective, this is a real game changer…I’m impressed!
Lily ist wirklich sehr Kompetent und hilfsbereit! Ich habe mich wirklich über die Unterstützung gefreut! Thanks Lily
Helpful customer support, all around excellent service and product. Thanks!
This software is so amazing, easy to manage all the sales channels in one place, customer service is always there to support you.
Harvey was very helpful , resolved my issues
App works very well and support is on the ball!
This person was very helpful. They professionally walked me through the whole process of installing all the sales channels.
Support and App integration is a 10/10. Lily from LitCommerce made things so much easier. Would def recommend if you're trying to keep track of everything
I am still learning how to use it, but the support team have been really good and helpful. Fingers crossed it will do everything I need it to do!
Harvey was great in helping me work through a few issues I had when I was working on getting the app up and running. He had attention to detail and took the time to explain where I needed to correct my issues, very good customer support even with a Free Trial!!
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