LE ‑ Store Migration & Import
Shopify Migration & Import App - Import Data in Bulk
Rating
4.8
feedback
266
chart
#560
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
9%
-
Less than a day
12%
-
Less than a month
48%
-
Less than a year
30%
-
More than a year
0%
Reviews Summary
The reviews for the Shopify App highlight several positive aspects such as excellent service and support, accurate and automated migration, good value for pricing, user-friendly process, and professional communication. Customers appreciated the responsiveness, knowledge, and patience of the support team, as well as the seamless transfer of data from various platforms to Shopify. The team at LitExtension was praised for their professionalism, efficiency, and ability to handle complex migrations with ease. However, some customers mentioned challenges such as longer-than-expected migration times, language barriers, and issues with additional charges. Overall, the app received high ratings for its effectiveness in data migration and customer service, with many users recommending it for smooth and successful migrations.
Highlights
Review RSS Feed
All reviews
Dec. 22, 2025
Excellent service and support, made the process of moving the data smooth.
Dec. 17, 2025
• Excellent support team: The agents were responsive, patient, and knowledgeable. They handled custom tweaks and issues promptly via chat/email, often going the extra mile to fix data mapping problems. • Accurate and automated migration: The tool transferred most data seamlessly—products, categories, orders, and imported correctly with some minor errors, its quickly resolved. • Good value: Pricing is reasonable based on entity count, with extras like re-migrations included. No hidden fees, and the 30-day money-back guarantee added peace of mind. • No tech skills needed: The 3-step process is user-friendly, and they offer an All-in-One service for complex migrations.
Dec. 3, 2025
The LitExtension team was great to work with - very professional, quick, and stayed in regular communication throughout the entire process. Even when problems with our old data occurred, the team was experienced enough to be able to provide solutions immediately. We mostly worked with Felix, who was able answer any questions we had and made the process as easy as possible. We definitely recommend working with them!
Oct. 23, 2025
Overall everything was done to my satisfaction but it took much longer than expected. They are clearly operating outside of the US and unless I happened to be up in the middle of the night I was only able to get one email back and forth to them each day. There was a little bit of a language barrier and it took some time to express exactly what I wanted but in the end it did all get done and I am very happy with the results.
Hi DisTradingPins4U, Thank you for sharing your experience—and for your patience. We’re glad the final outcome met your expectations, but we’re truly sorry the process took longer than you anticipated and that our reply cadence felt slow. For transparency, our team operates from UTC+7, and our working hours are publicly listed here: https://litextension.com/faq/docs/general-questions/customer-support/what-are-litextension-working-hours/ The time-zone difference can limit same-day back-and-forth, and we apologize for the inconvenience this caused. We also appreciate your note about the language barrier and will continue improving the clarity of our communication. We’re learning from this to provide a smoother experience going forward. Thank you again for trusting LitExtension and for the constructive feedback. If there’s any further request, please let us know—we’re here to help. Best regards, LitExtension Support Team.
Oct. 6, 2025
We moved from Shopware to Shopify. After a few demo migrations (without costs) and some mails and costumizings we get all data to our new shop (articles with picture, variants, orders and costumer). The properties of variants we had to solve through metafields. Sites/Pages couldn‘t be migrated. Tommy and Chloe give a TOP support within this time.
Hi Sternley, Thank you for sharing your experience moving from Shopware to Shopify. We’re glad the demo migrations, email coordination, and customizations helped bring over your data (products with images, variants, orders, and customers) successfully. It’s great to hear that using metafields for variant properties worked well for your setup. We’ve shared your kind words with Tommy and Chloe—they’ll be delighted. If you need any further tweaks or post-migration support, we’re here to help.\ Best regards, LitExtension Support Team.
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