LE ‑ Store Migration & Import
Migrate & Import store data in bulk, quick & safe,...
Rating
4.8
feedback
276
chart
#462
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
9%
-
Less than a day
12%
-
Less than a month
47%
-
Less than a year
30%
-
More than a year
0%
Reviews Summary
LitExtension has received a mix of positive and negative reviews from users. Many customers praised the excellent service, outstanding support, and professionalism of the team. The migration process was described as smooth, efficient, and well-handled, with clear communication and timely assistance. Customers appreciated the responsiveness of the support team, especially individuals like Ben Phan, Daniel, and Ashley, who were highlighted for their exceptional customer service. The tool was commended for its accurate and automated migration process, user-friendly interface, and reasonable pricing. However, some users expressed dissatisfaction with unclear pricing, unexpected additional charges, and issues with communication, particularly regarding pricing transparency and support quality.
Highlights
All reviews
Jan. 30, 2026
LitExtension was absolutely fantastic for our complex Magento to Shopify migration. They delivered an awesome result, tackling every challenge we threw at them, including custom requirements like importing custom metafields and filtering thousands of products, customers, and orders. Their team was highly responsive, technically expert, and persistent in resolving issues we faced on time and efficiently. They even handled multiple re-imports and data clean-up to ensure a perfect final launch. If you have a migration that requires deep customization and meticulous attention to detail, I wholeheartedly recommend LitExtension. They made a difficult process seamless!
Jan. 29, 2026
When I started moving my project from WooCommerce to Shopify, I considered doing it myself. However, in order to move forward more efficiently with the design and configuration, I finally decided to trust LitExtension. I couldn’t be happier with that decision. The initial setup process was very straightforward, and from there they supported me throughout the entire migration with very smooth and responsive communication. They were extremely kind and even took care of several additional details at no extra cost, even though they were not obliged to do so. Ben Phan managed my project and was a great help — always positive, patient, and very quick to respond.
Jan. 28, 2026
Excellent service and outstanding support We had a great experience with LitExtension. The migration process was handled very professionally, and their support team was incredibly helpful at every stage. They supported us even beyond the standard support period, responding quickly to our requests and helping us recover and re-import collections after an unexpected issue on our side. Their communication was clear, patient, and solution-oriented, which made a stressful situation much easier to manage. A special mention goes to Daniel, our advisor and main point of contact throughout the entire migration. He was a 10 out of 10: always available, clear in his explanations, and highly efficient in resolving any issue. If you are looking for a reliable migration service with truly professional and responsive support, we highly recommend LitExtension. Thank you for the excellent service!
Jan. 20, 2026
I had a very frustrating experience with this migration service due to unclear pricing, inconsistent answers, and critical information being disclosed only after payment. Before purchasing, I asked a very simple and direct question: If I migrate the store myself under the base plan (~$69) without add-ons, are customers and orders included? I was initially told yes — customers and orders are default data and not add-ons. After payment and during the migration process, the story suddenly changed: I was told I needed to pay extra Then told I needed to upgrade my Shopify plan Then told I could avoid upgrading Shopify only if I buy their “All-in-One” package At no point during checkout or before payment was it clearly stated that: Shopify plan limitations could block customer/order migration Or that an additional package would be required despite being told it was included When I asked where this limitation is disclosed in their sales or onboarding process, there was no clear answer — only apologies after the fact. This feels misleading and unprofessional. Critical limitations and costs should be disclosed before payment, not after a customer commits. If you’re considering this service, clarify everything in writing beforehand, especially regarding customers and orders — otherwise you may face unexpected upsells mid-migration. Very disappointing experience.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more