All reviews

Rating Breakdown

  • 5
    95% (253 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (7 ratings)

Reviews with Text

  • 100% (265)
Review RSS Feed Review RSS Feed

4 / 5 Share

Aug. 23, 2025

after paying usd599 they wanted us to upgrade to the usd 1699 bundle I had to negotiate to waive the extra charges they dont tell you that when you buy the app However i had 60000 products and 30000 customers and 25000 orders it took around 10 days to complete but it was done succesfully Thanks to the team , Support was always there to assist

Using app

17 days

Total reviews

8

Average rating

4.1

Developer Reply

Hi Chavda, Thank you for taking the time to share your feedback. I’m truly sorry to hear about your experience and completely understand how frustrating it must have felt. To clarify, the upgrade suggestion was never intended as an obligation, but rather as an optional solution designed to better meet your request for a faster and more efficient migration. We always strive to be transparent about pricing and available options, and I regret if this was not communicated clearly in your case. We sincerely hope that the immediate actions we took afterward have helped provide you with a better experience. Should you have any further concerns or need additional support, please don’t hesitate to reach out — we’ll be more than happy to assist. Best regards, LitExtension Support Team.

4 / 5 Share

April 10, 2025

It was challenging, but in the end, they supported finding a solution and resolving all the issues. Thank you

Store

Handso

Using app

9 minutes

Total reviews

4

Average rating

4.8

Developer Reply

Hi Handso, Thank you so much for your kind feedback. We understand the project had its challenges, and we truly appreciate your patience throughout the process. We’re glad we were able to work together to find a solution and resolve all the issues in the end. It was a pleasure supporting you, and we look forward to assisting you with future projects. Thank you for choosing LitExtension! Best regards, LitExtension Support Team.

4 / 5 Share

July 22, 2022

Did a good job helping us migrate our store to Shopify. There were some unexpected up-charges but they were fair. Ultimately they saw the project through to the end. They are very aggressive about garnering reviews, which I did not particularly like.

Using app

About 2 months

Total reviews

2

Average rating

4.0

4 / 5 Share

June 13, 2022

We moved across orders, customers, blog posts and reward points. The orders, customers and blog posts were moved with no hassle and 301 redirects were all fine. The reward points was a bit of a struggle but we got there in the end. Live chat support is very good.

Using app

14 days

Total reviews

1

Average rating

4.0