LitExtension Store Migration for Shopify

LitExtension Store Migration

LitExtension - The #1 Ecommerce Data Migration Expert

Rating

4.7

feedback

258

Reviews

chart

#578

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    9%
  • Less than a month
    30%
  • Less than a year
    45%
  • More than a year
    12%

Reviews Summary

The reviews for the LitExtension app are overwhelmingly positive, with customers praising the professionalism, responsiveness, and efficiency of the team. Many users highlighted the smooth migration process from various platforms to Shopify, mentioning specific team members like Andy, Camille, and Jay for their exceptional service. Customers appreciated the quick communication, ease of cooperation, and the ability to handle complex migrations seamlessly. The affordability of the service was also mentioned as a positive aspect, with users finding the pricing extremely reasonable for the quality of service provided. However, there were a couple of negative reviews that mentioned issues with communication due to time zone differences and discomfort with providing full access to accounts.

Highlights

Positive aspects highlighted in the reviews include professionalism, responsiveness, efficiency, smooth migration process, specific team members like Andy, Camille, and Jay, quick communication, ease of cooperation, ability to handle complex migrations seamlessly, affordability of the service
Negative aspects mentioned in some reviews include issues with communication due to time zone differences, discomfort with providing full access to accounts

Rating Breakdown

  • 5
    97% (249 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 18, 2024

Very helpful team and responsible

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

July 9, 2024

Haven't worked for me, so I ended up using another service.

Store

My Store

Using app

3 minutes

Developer Reply

Hi Valued Client, This is Anna, Customer Success Manager at LitExtension. On behalf of the team, I apologize for any inconvenience you experienced with our migration app, and I want you to know that we did not intend to provide you with such an unsatisfactory experience. After reviewing your case, we see that there's no migrations created by your account; so we wonder if you encountered difficulties in creating the migration. We understand how frustrating this can be, and we genuinely want to assist you in overcoming these challenges. I have personally reached out to you via email to discuss the matter further and provide you with optimal solutions to help you successfully launch your store at the earliest convenience. If you could kindly check your email and get back to us, we would greatly appreciate it. Your success is our success, and we are committed to ensuring your satisfaction. We value your feedback and want to work closely with you to address any concerns and provide a positive experience. Please rest assured that our team is dedicated to finding the best possible resolution for your situation. Thank you for your understanding & We hope to win you back. Best regards, Anna, Customer Success Manager

5 / 5 Share

July 5, 2024

Great customer service from Andy, he helped me to come to the conclusion that letting his developers handle the migration would be the best option. Everything went smoothly. Thanks guys!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your experience with LitExtension! We greatly appreciate your kind words and are thrilled to hear that you had a positive interaction with our Technical Expert, Andy. At LitExtension, we strive to provide top-notch customer service and ensure that our clients have a seamless and efficient migration experience. We believe in taking the extra step to ensure the best possible outcome for our clients, and we're glad that everything went smoothly for you. If you have any further questions or need any assistance in the future, please don't hesitate to reach out. We're always here to help!

5 / 5 Share

July 5, 2024

We engaged LitExtension's service to assist in migrating our 10+ year maple syrup web store from a custom Drupal-based platform to Shopify. For the professionalism and quality of the service we got, the price was extremely reasonable. The LitExtension team was a pleasure to work with and they were very responsive to the questions we raised and the special requirements of our business. All in all, highly recommend this service.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you found our service to be professional and of high quality. At LitExtension, we strive to provide excellent solutions at reasonable prices, and we're glad that our service met your expectations. Our team takes pride in being responsive and accommodating to our clients' unique business requirements. We're delighted that we were able to address your questions and special needs throughout the migration process. Thank you once again for your kind words and for entrusting us with your migration. We're grateful for the opportunity to serve you.

5 / 5 Share

July 2, 2024

They reached me out within their business hours in their timezone and successfully and professionally handled my migration. Thanks

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your positive experience with LitExtension! We greatly appreciate your feedback. We're delighted that we were able to successfully and professionally handle your migration. Providing excellent service and ensuring a smooth migration experience is our top priority. If you have any further questions or need any assistance in the future, please don't hesitate to reach out.

All reviews

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