Planethair review for LitExtension Store Migration
June 3, 2021
I used this service to move from cs cart more of 10.000 products and a lots of orders, not good service, support not have replied a lots of email, migration have a lots of issue, others service are better!
Hello Planethair, I would like to send you our dearest apology for this inconvenience. Let me clarify the case for you. A LitExtension All-in-One project will be closed when our team has finished the migration and quality testing, as well as fulfilled all requirements of customers that we have agreed on beforehand. For 3 months afterward, customers can run unlimited re-migration or smart update for free. After that point, further work will be charged accordingly to our Pricing policy. In this case, it was our pleasure to successfully finish an All-in-One migration project for you. Because we would like to do everything within our ability to keep you satisfied, we have let you run re-migration without any fee even after the 3-month period. However, it's not possible for us to perform any free customized work after your All-in-One package ends, since customization requires our developers to invest hours of coding to get it done which will require payment. We have done everything we can in order to serve you best. I hope to have your understanding.
Shopify Store Migration App - Shopify Import | LitExtension