All reviews

Rating Breakdown

  • 5
    96% (258 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 22, 2021

This App, aswell as the support team were very helpful in migrating our volusion site to Shopify. One of the best customer service; always ready to help and very prompt.

Store

WolphGL

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear WolphGL, Thanks for your kind feedback. Should you have any issues after the migration, please don't hesitate to contact our support team. We are more than happy to assist you at any time. Best, LitExtension Team

5 / 5 Share

July 21, 2021

LitExtension was successful in helping us with a complicated Magento-Shopify data transfer. In particular, Duc Tran was extremely helpful in helping us navigate the process. He responded quickely to our inquires and offered his assistance in a timely and professional manner. We look forward to our continued work with Duc and LitExtension in the future.

Store

botanus

Using app

About 20 hours

Total reviews

6

Average rating

5.0

Developer Reply

Hi botanus, Thank you for taking the time to leave us such a good review. We're over the moon to see that our service has won your heart. Wish you the best of luck with your new website. We also have a Facebook Community for all merchants, eCommerce lovers to connect, ask, and sharing all eCommerce-related problems. Here is the link in case you wanna join us: https://www.facebook.com/groups/litextensioncommunity Best regards, LitExtension Team

5 / 5 Share

July 14, 2021

One of the best services for migration and support team is too good. Just ask to team they will do it.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear Ford, Thank you so much for believing in our service. Customer service has always been our top priority, so don't hesitate to contact us anytime. LitExtension is available 24/7 to answer all your questions. We also have a Facebook Community for all merchants, eCommerce lovers to connect, ask, and sharing all eCommerce-related problems. Here is the link in case you wanna join us: https://www.facebook.com/groups/litextensioncommunity Best wishes, LitExtension Team.

5 / 5 Share

July 14, 2021

Great service, fast and reliable, good communication, we highly recommend LitExtension. Migration was from Volusion to Shopify.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future. We also have a Facebook Community for all merchants, eCommerce lovers to connect, ask, and sharing all eCommerce-related problems. Here is the link in case you wanna join us: https://www.facebook.com/groups/litextensioncommunity Best regards, LitExtension Team.

5 / 5 Share

July 10, 2021

We used this app to migrate from magento to shopify. We had a massive amount of data which they solved perfectly. We can really recommend LitExtension and their staff! They are extremely professional in all they do. Pricing is fair and their customer service is second to none.

Store

Cahetu

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Dear Cahetu, Thanks for sharing your review with us and the community. We appreciate it a lot! Please stay in touch and reach out to us if you need any help in the future. We are here all the time to answer all your questions and help you out. We also have a Facebook Community for all merchants, eCommerce lovers to connect, ask, and sharing all eCommerce-related problems. Here is the link in case you wanna join us: https://www.facebook.com/groups/litextensioncommunity Yours faithfully, LitExtension Team.

2 / 5 Share

July 6, 2021

Did the migration in around May. Process: easy to use you select the cart and destination. error: I have thousands of products and it did not migrate right the first two times. On the last (3rd), the products were uploaded but the subcategories did not so I was unable to use it but my help time expired. (Note this all happed around covid high time so those extra months no one was in the office) I was unable to use my Shopify site due to this. I just spoke to a rep on 7/6/2021 and was finally told that it does not upload the subcategories . Not I need to find the 3rd part to do this as I was not told the first time. Asked if there was a discount at least for a migration to re-upload files. and none. it give it a 2/5 due to the fact of lack of information the first time around and it could have saved me lots of time. Also if I was told about sub categories the first time and was not being charged the full price the second time as the first time made it unusable.

Using app

Over 1 year

Total reviews

1

Average rating

2.0

5 / 5 Share

July 2, 2021

Without LitExtension, it would have been impossible to migrate our old e-commerce site from Prestashop to Shopify. Everything from basic customer service to technical support is flawless. I highly recommend them. I am a graphic designer and I am working for a food retailer, handling marketing for the store. I am not a web expert. I had done some web design work, but not involved in development and web mastering. The toughest challenge was to migrate the reward point service, because our version of Prestashop was 1.5.x and newest version is 1.7.7.5. Once I had a problem because, the technical staff member was replaced by a new one by previous ones’ job leave, and the reward point numbers got messed up at that time. But the new staff member was patient and he got the numbers right in the end. Thank you for your professionalism and warm support.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 5, 2021

The LitExtension team was always quick and helpful. We had migrated our store with their All-in-one plan with customization from WooCommerce to Shopify. The process was smooth and they always provide swift replies. It has been a pleasure working with them. And I will recommend them to everyone looking for a migration service.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

June 29, 2021

The LitExtension Team did a wonderful job on migration of our E-commerce Site (Magento to Shopify). The migration completed on time as they specified. The support response time is less than a minute. They promised on extending the support. I like it.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2021

I transferred my data from Squarespace to Shopify and it hs been the best service/investement our team could've done! Thank you LitExtension!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 22, 2021

We dealt with Sean who was brilliant to deal with. He assisted in the complex import from Magento and aligned some of the fields for the new ecomm store.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2021

I've used LitExtension for several migrations to Shopify. They have excellent customer service and support, they are available when you need them, and have gone the extra mile to get my migrations just right. I highly recommend them for any migration you need to bring to Shopify from any other eCommerce platform. I wouldn't use any other app for a Shopify migration.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so so much for giving us one more opportunity to serve you! We are beyond happy to know that you had a good experience with us. Please stay in touch and reach out to us if you need any help in the future. All the best, LitExtension Team

5 / 5 Share

June 14, 2021

LitExtension saved me a lot of time with the migration from Magento 2 to Shopify. No issues. Price is reasonable too !

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2021

What a great service. I migrated our Nurture the Nest children's clothing store from the Florida based Shift4Shop (formerly 3dCart) to Shopify. It worked really well. The technical support was polite and very fast. Any issues specific to our migration were dealt with quickly. Out of hours support, and a good long window in which to do your migration. I am just so glad I found them. And even some time later I had a question and support had not forgotten us, they were absolutely great to work with

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you so so much for giving us one more opportunity to serve you! We are beyond happy to know that you had a good experience with us. Please stay in touch and reach out to us if you need any help in the future. All the best, LitExtension Team

5 / 5 Share

May 31, 2021

We used LitExtension to migrate customers, orders, and products From a Magento 2 site to a Shopify Plus site and the experience was nothing but the best. The product images were in rough shape on the Magento site so we did not want to use them and had updated images on Google Drive. LitExtension was able to migrate those and associate them to the appropriate products in the Shopify site. Moog Audio Team

Using app

11 months

Total reviews

10

Average rating

5.0

5 / 5 Share

May 27, 2021

We used LitExtension to clone an existing Shopify store and also add specific country prices. LitExtension's service is outstanding. They are specialists in data migration and take extra care with customer communication throughout the process. It really makes sense to use a service like theirs, as there are a number of nuances in migrating data and typical users do this infrequently.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you so so much for giving us one more opportunity to serve you! We are beyond happy to know that you had a good experience with us. Please stay in touch and reach out to us if you need any help in the future. All the best, LitExtension Team

5 / 5 Share

Feb. 9, 2021

I recently used LitExtension to take the plunge and migrate from Volusion across to Shopify. We had been using Volusion for almost 9 years and had a fair amount of data to migrate! I was rather apprehensive, to say the least, but having contacted the LitExtension team several times before signing up I was always really impressed by the customer service I received. I performed their recommended 'Demo Migration' to test the software then proceeded with their All-In-One service. I was then assigned to Derek who performed the migration and he was excellent - always happy to help and prompt at replying to emails and queries. I'm really glad I chose LitExtension - don't let any typos on their website put you off! Their support was thorough and I always felt like I was in good hands.

Using app

About 20 hours

Total reviews

7

Average rating

5.0

Developer Reply

Hello, Thank you so so much for giving us one more opportunity to serve you! We are beyond happy to know that you had a good experience with us. Please stay in touch and reach out to us if you need any help in the future. All the best, LitExtension Team

5 / 5 Share

Jan. 29, 2021

LitExtension was a great find when we needed to migrate our old platform to Shopify (they have many other options too). The assistance from Cara, who helped us through the full migration process was absolutely outstanding and beyond expectations. She stayed the full 4 hour migration window online helping all the way through to completion of the tasks. We had so many questions to ask her as we were migrating our production platform, so she took every question to answer in detail as well as to provide evidence that their solution works without a hitch. We are absolutely grateful for their help and the smart App, well worth the money paid. I was worried about one particular review in here as one said this App deleted all of their products. When I asked about they they took time to demo the process in their store and to assure me that our 9 months work of products isn't going to trash. Thank you so much for your help Cara and LitExtension. We have no hesitation to recommend to anyone who needs to migrate their shopping platforms.

Using app

4 months

Total reviews

6

Average rating

4.7

Developer Reply

Hi, Thank you for your kind feedback. Customer satisfaction has always been our top priority. So, we are thrilled to know that you loved your experience with LitExtension. Please don't hesitate to reach out if you have any further questions. Yours faithfully, LitExtension Team

5 / 5 Share

Jan. 23, 2021

Customer Service is better than what I've ever experienced. Keep on doing this and people will love your service/ company even more.

Using app

About 9 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hello, Thank you for your feedback! It was such an honor for us to assist you throughout the migration process. Should you have any further questions, please contact us via Live chat on our website or drop us an email via [email protected]. We are more than happy to support you. Thanks, LitExtension team

5 / 5 Share

Dec. 31, 2020

I'd give Derek and his partners more than 5 stars if I could. Excellent customer service that went above and beyond. Fast and kind communication via LiveChat and email, and assistance weeks after my migration. Just excellent, I highly recommend LitExtension. Thank you so much for all of your help!!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive review, Katie. We are happy to know that you're satisfied with our service and support team as well as would recommend it to everyone. Should you have any further problems, feel free to contact us. We are available 24/7 for you Best, LitExtension Team