All reviews

Rating Breakdown

  • 5
    95% (272 ratings)
  • 4
    2% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 100% (285)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 19, 2021

I've used LitExtension for several migrations to Shopify. They have excellent customer service and support, they are available when you need them, and have gone the extra mile to get my migrations just right. I highly recommend them for any migration you need to bring to Shopify from any other eCommerce platform. I wouldn't use any other app for a Shopify migration.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so so much for giving us one more opportunity to serve you! We are beyond happy to know that you had a good experience with us. Please stay in touch and reach out to us if you need any help in the future. All the best, LitExtension Team

5 / 5 Share

June 14, 2021

LitExtension saved me a lot of time with the migration from Magento 2 to Shopify. No issues. Price is reasonable too !

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2021

What a great service. I migrated our Nurture the Nest children's clothing store from the Florida based Shift4Shop (formerly 3dCart) to Shopify. It worked really well. The technical support was polite and very fast. Any issues specific to our migration were dealt with quickly. Out of hours support, and a good long window in which to do your migration. I am just so glad I found them. And even some time later I had a question and support had not forgotten us, they were absolutely great to work with

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you so so much for giving us one more opportunity to serve you! We are beyond happy to know that you had a good experience with us. Please stay in touch and reach out to us if you need any help in the future. All the best, LitExtension Team

5 / 5 Share

May 31, 2021

We used LitExtension to migrate customers, orders, and products From a Magento 2 site to a Shopify Plus site and the experience was nothing but the best. The product images were in rough shape on the Magento site so we did not want to use them and had updated images on Google Drive. LitExtension was able to migrate those and associate them to the appropriate products in the Shopify site. Moog Audio Team

Using app

3 days

Total reviews

10

Average rating

5.0

5 / 5 Share

May 27, 2021

We used LitExtension to clone an existing Shopify store and also add specific country prices. LitExtension's service is outstanding. They are specialists in data migration and take extra care with customer communication throughout the process. It really makes sense to use a service like theirs, as there are a number of nuances in migrating data and typical users do this infrequently.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you so so much for giving us one more opportunity to serve you! We are beyond happy to know that you had a good experience with us. Please stay in touch and reach out to us if you need any help in the future. All the best, LitExtension Team

5 / 5 Share

Feb. 9, 2021

I recently used LitExtension to take the plunge and migrate from Volusion across to Shopify. We had been using Volusion for almost 9 years and had a fair amount of data to migrate! I was rather apprehensive, to say the least, but having contacted the LitExtension team several times before signing up I was always really impressed by the customer service I received. I performed their recommended 'Demo Migration' to test the software then proceeded with their All-In-One service. I was then assigned to Derek who performed the migration and he was excellent - always happy to help and prompt at replying to emails and queries. I'm really glad I chose LitExtension - don't let any typos on their website put you off! Their support was thorough and I always felt like I was in good hands.

Using app

11 minutes

Total reviews

9

Average rating

5.0

Developer Reply

Hello, Thank you so so much for giving us one more opportunity to serve you! We are beyond happy to know that you had a good experience with us. Please stay in touch and reach out to us if you need any help in the future. All the best, LitExtension Team

5 / 5 Share

Jan. 29, 2021

LitExtension was a great find when we needed to migrate our old platform to Shopify (they have many other options too). The assistance from Cara, who helped us through the full migration process was absolutely outstanding and beyond expectations. She stayed the full 4 hour migration window online helping all the way through to completion of the tasks. We had so many questions to ask her as we were migrating our production platform, so she took every question to answer in detail as well as to provide evidence that their solution works without a hitch. We are absolutely grateful for their help and the smart App, well worth the money paid. I was worried about one particular review in here as one said this App deleted all of their products. When I asked about they they took time to demo the process in their store and to assure me that our 9 months work of products isn't going to trash. Thank you so much for your help Cara and LitExtension. We have no hesitation to recommend to anyone who needs to migrate their shopping platforms.

Using app

18 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi, Thank you for your kind feedback. Customer satisfaction has always been our top priority. So, we are thrilled to know that you loved your experience with LitExtension. Please don't hesitate to reach out if you have any further questions. Yours faithfully, LitExtension Team

5 / 5 Share

Jan. 23, 2021

Customer Service is better than what I've ever experienced. Keep on doing this and people will love your service/ company even more.

Using app

32 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Hello, Thank you for your feedback! It was such an honor for us to assist you throughout the migration process. Should you have any further questions, please contact us via Live chat on our website or drop us an email via [email protected]. We are more than happy to support you. Thanks, LitExtension team

5 / 5 Share

Dec. 31, 2020

I'd give Derek and his partners more than 5 stars if I could. Excellent customer service that went above and beyond. Fast and kind communication via LiveChat and email, and assistance weeks after my migration. Just excellent, I highly recommend LitExtension. Thank you so much for all of your help!!

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive review, Katie. We are happy to know that you're satisfied with our service and support team as well as would recommend it to everyone. Should you have any further problems, feel free to contact us. We are available 24/7 for you Best, LitExtension Team

5 / 5 Share

Aug. 18, 2020

We used LitExtension for our BigCommerce store to Shopify. I thought this would be more of a self service extension rather than a service. I talked to their customer service agents dozens of times. If I had a problem they couldn't quite help me solve, they always had an alternate and good solution. This is a service, not just a tool and I am very pleased with how much they helped up migrate over 150,000 orders!

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for using our service. We wish you all the best with your new store! Best Regards, LitExtension Team

5 / 5 Share

April 15, 2020

I was trying to migrate our store from Magento to Shopify. I was really worried about the manual process of copying the products but I am glad I found LitExtension. This tool is amazing and saved me a lot of time. its easy to install and within a few minutes all my catalog was migrated. The team is always responsive and willing to help. Thank you guys !

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

We are so excited to see your positive reviews on our service and we want to reach out to say thank you for that. It's has always been a good feeling to see such thing. We know you could have options when it comes to store migration, so it means a lot to us that you’d choose to purchase our products. Again, thank you for that. Wish you and your beloved ones manage through the pandemic safe and sound. With gratitude, LitExtension Team

5 / 5 Share

April 13, 2020

We needed to migrate a store from Magento to Shopify. It was a complex project - they had a few currencies, most of the orders were pre-orders, products had various custom attributes. I was looking into solutions, and contacted LitExtension support multiple times to ask some clarifying questions. They were always responsive and willing to help. One of the issues that we had was that the hosting provider didn't give the access to the database, but they did provide a database dump - and the tech team extracted the data from there. They also did various customizations to transfer the data in the most accurate way. So, I want to thank LitExtension team for their help!

Using app

1 minute

Total reviews

13

Average rating

5.0

Developer Reply

Thank you so much for giving us a chance to contribute to your business development. We're glad we made you satisfied. We hope to see more of you! Sincerely yours, LitExtension team