All reviews

Rating Breakdown

  • 5
    96% (258 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 4, 2024

EXCELLENT service!! I was super reluctant to migrate my store from Square to Shopify!! I am SO GLAD I DID and even more thrilled I hired LitExtension to do it all for me!! Migrations can be an overwhelming experience and the LitExtension team made it easy and seamless. They communicated every day and were available to me 24/7 through chat to answer any questions - which is amazing considering they are in a completely different time zone with a 12-hour difference. Jett even worked super late one evening to ensure all the final orders were migrated over to my new store when I finalized my domain migration! The best!! I am so happy I hired their team to move my store over to Shopify for me. Do hesitate - just go for it!

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your enthusiastic review! We're thrilled that you had an excellent experience with our service. Our team at LitExtension is delighted to have made your migration from Square to Shopify a seamless and hassle-free process. Despite the time zone difference, we ensured daily communication and 24/7 chat support to address your questions promptly. We appreciate Jett's dedication in working late to migrate your final orders after the domain migration. We're ecstatic that you chose our team to handle your store migration. Don't hesitate - take the leap and let us assist you!

5 / 5 Share

April 3, 2024

Great app! Some products refuse to import at first try, but Mr Dean of technical support solve it very quickly Many thanks

Using app

26 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your fantastic feedback! We're delighted to hear that you had a great experience with our app. While we apologize for any initial difficulties you encountered with certain product imports, we're pleased to know that Dean from our technical support team promptly resolved the issue for you. If you require further assistance or have any questions, please feel free to reach out to us. Thank you once again for choosing LitExtension.

5 / 5 Share

March 1, 2024

5 stars to the team at LitExtension. They helped us with a complex migration from Opencart to Shopify where we had a lot of product options with placeholder text and min/max characters that was really important for us to get migrated into the Shopify site. For the product options we had to install another app recommended by LitExtension. Everything went smooth and we are very greatful to team at LitExtension.

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words and the 5-star review! We're thrilled to hear that our team at LitExtension was able to assist you with your complex migration from Opencart to Shopify. We understand how important it is to ensure a smooth transition, especially when dealing with product options, placeholder text, and min/max characters. We're glad that our suggested app for handling product options worked well for you. Our goal is to provide comprehensive solutions to make the migration process as seamless as possible. Your satisfaction is our top priority, and we're grateful for the opportunity to serve you. If you have any further questions or need any additional assistance, please don't hesitate to reach out. We'll be more than happy to help. Once again, thank you for choosing LitExtension. We appreciate your trust in our services.

5 / 5 Share

Dec. 15, 2023

Excellent service. We had a complex migration to deal with, and the team was excellent. We did their All in one migration service (I highly recommend spending the extra money), especially if you are migrating high-volume sites. Their team did 3 migrations for us as we moved to Shopify. Great experience and fast communication.

Store

Slumber

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your feedback! We greatly appreciate your recommendation of our data migration tool, and we're glad it paid off for you. Our goal is to ensure a seamless transition, and we're delighted that our team was able to deliver just that. Fast communication is a priority for us, and we're pleased to hear it met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

5 / 5 Share

Dec. 13, 2023

excellent support from staff. Jet was easy to deal with and helped me migrate the database with ease.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to share your positive experience with our company! We greatly appreciate your feedback. We are thrilled to hear that our staff provided you with excellent support, and specifically, that Jett made your database migration process smooth and hassle-free. Delivering outstanding customer service is our top priority, and we are glad we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

5 / 5 Share

Nov. 24, 2023

Amazing service throughout, kept up to date and informed of when the migration would take place as well as any follow-up questions answered.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing experience with our service. Our team takes pride in providing top-notch assistance and ensuring that our customers are well-informed throughout the migration process. We understand the importance of keeping you updated on the progress and timing of the migration, as well as addressing any follow-up questions you may have had. It is our commitment to deliver a seamless and hassle-free migration experience. We genuinely appreciate your positive feedback and the opportunity to serve you. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We are always here to help!

5 / 5 Share

Nov. 20, 2023

Used LitExtension to migrate our opencart products, transaction history and customers to our new shopify website. They were highly professional, delivered as promised and keep us informed throughout the process. I would highly recommend LiteExtension as a solution for migration. Cheers from The Wine Buff team.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your positive experience with LitExtension. We are delighted to hear that our service exceeded your expectations and that you had a smooth migration from OpenCart to Shopify. Our team takes great pride in providing professional and reliable migration services. We understand the importance of keeping our clients informed throughout the process, and we are glad to hear that our communication met your expectations. Your recommendation means a lot to us, and we greatly appreciate your trust in LitExtension as a solution for migration. If you have any further needs or require assistance in the future, please do not hesitate to reach out to us. We are here to help.

5 / 5 Share

Nov. 9, 2023

Highly professional, knowledgeable, and a pleasure to work with. We do a few store migrations each year, and this is the best company I've worked with. We will be sure to use their services again. I highly recommend these guys.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your positive experience with our company. We greatly appreciate your feedback and are delighted to hear that you found our team highly professional, knowledgeable, and enjoyable to work with. Your kind words mean a lot to us. Providing top-notch services and ensuring a seamless store migration process are our top priorities at LitExtension. We are thrilled that we were able to exceed your expectations and be the best company you've worked with for store migrations. Your satisfaction is a testament to our commitment to delivering exceptional service. We sincerely appreciate your recommendation and are excited about the opportunity to serve you again in the future. Please feel free to reach out to us anytime you require our services. Our dedicated team is here to assist you every step of the way. Once again, thank you for choosing LitExtension. We genuinely value your business and the trust you have placed in us. We look forward to continuing our partnership and providing you with outstanding solutions.

5 / 5 Share

Nov. 1, 2023

Litestension was a great choice to manage and execute our platform migration. Everything went smoothly from the beginning of the process to the end. Their sister company also designed our new website for a flawless transformation. Customer service was exceptionally good; we always received responses in a timely manner, and all our questions and issues were answered and handled quickly. I will definitely recommend Litestension! Thank you so much Litestension!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that choosing Litestension for your platform migration was a great decision and that everything went smoothly throughout the entire process. We take pride in providing exceptional customer service, and we are delighted that our team could meet your expectations. Timely responses, quick resolution of questions and issues, and a high level of support are all aspects we strive to deliver to our valued clients. It's fantastic to know that you are satisfied with the flawless transformation of your new website, which was designed by our sister company. We believe in offering a comprehensive solution to our clients, and ensuring a seamless transition is a top priority. Your recommendation means a lot to us, and we truly appreciate your trust in Litestension. Should you require any further assistance or have any future needs, please do not hesitate to reach out. We are always here to support you. Once again, thank you for your feedback and for choosing Litestension. We look forward to serving you in the future.

5 / 5 Share

Oct. 16, 2023

The all-in-one migration has been very soft and quick. Harry and his team were very proactive and did a great job migrating our data from WooCommerce to Shopify. Once you contact them they help you choose the best plan for you and the service is super qualitative, they always listen to what you'd like. I recommend

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your positive experience with our migration service. We greatly appreciate your feedback and are thrilled to hear that your migration from WooCommerce to Shopify was smooth and efficient. We're delighted to hear that Harry and our team were proactive in assisting you throughout the process. Our goal is to provide excellent customer service and ensure a seamless transition for our clients. It's great to know that they helped you choose the best plan and that you found our service to be of high quality. At LitExtension, we take pride in listening to our customers' needs and preferences, and we're glad that this was reflected in your experience. Your recommendation means a lot to us, and we're grateful for your trust in our services. If you have any further questions or require additional assistance, please don't hesitate to reach out to us. Thank you once again for your kind words and for choosing LitExtension.

5 / 5 Share

Sept. 26, 2023

Ralph has been exceptional through out our migration from old OpenCart store to Shopify. Ever since the first migration I set up, which Ralph then helped edit and adapt to our exact requirements, he has always been on hand: quick to answer, efficient and super helpful. The whole process took us over two months, during which time Ralph would check in from time to time to see if he could help with anything as well as giving encouragement after looking at our developing site as it took shape. Nothing was too much bother and the answer was always "Yes no problem, done that, anything else I can help you with?" Thank you!

Using app

3 months

Total reviews

9

Average rating

4.8

Developer Reply

Thank you for sharing your outstanding experience with Ralph and our migration services! We are thrilled to hear that Ralph has been exceptional throughout your migration from your old OpenCart store to Shopify. Ralph takes great pride in providing efficient and helpful support to our customers, and we are delighted that he was able to meet your exact requirements. It's fantastic to know that he was quick to answer your questions, adapt the migration to your specific needs, and provide valuable assistance throughout the entire process. We understand that migrations can sometimes be time-consuming, but we are glad that Ralph consistently checked in with you to offer his help and encouragement. We believe in building long-term relationships with our customers, and Ralph's proactive approach demonstrates that commitment. On behalf of Ralph and the entire team at LitExtension, we would like to express our gratitude for choosing our services. If you ever need further assistance or have any additional requirements, please don't hesitate to reach out to us. We are here to help. Once again, thank you for your kind words and for acknowledging Ralph's exceptional support. We truly appreciate your feedback and look forward to serving you again in the future.

5 / 5 Share

Sept. 19, 2023

LitExtensions has been a BLESSING for our business in migrating from vend to shopify POS and balancing/merging our pre-existing data We couldn't be happier with their efforts :) Highly Recommend

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your positive experience with LitExtensions! We are thrilled to hear that our services have been a blessing for your business during the migration from Vend to Shopify POS and the merging of your pre-existing data. Our team at LitExtensions is dedicated to providing seamless and efficient solutions for e-commerce platform transitions, and we are delighted to know that we have exceeded your expectations. Your satisfaction is our ultimate goal, and your kind words truly motivate us to continue delivering exceptional service to all our customers. Should you require any further assistance or have any questions in the future, please don't hesitate to reach out to us. We'll be more than happy to assist you. Thank you again for your trust in LitExtensions. We highly appreciate your recommendation.

5 / 5 Share

Sept. 1, 2023

We are extremely pleased with the All-In-One migration service provided by LitExtension. Their ability to come up with optimal solutions for e-commerce websites and answer any questions during the process was impressive. They also consistently exhibit their dedication to support the project by responding to detailed emails and maintaining regular contact with clients. In our case, the discussion regarding customization of the migration took some time, but our personal assistant Harry and his team were always there answering all the questions with patience. We highly recommend LitExtension for their exceptional service in large-scale and complex data migration.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We genuinely appreciate your feedback regarding our All-In-One migration service. At LitExtension, we strive to deliver the best solutions for e-commerce websites while providing impressive support every step of the way. Our team is dedicated to promptly addressing any questions or concerns you may have during the migration process. Whether it's addressing your questions, exploring different options, or finding the optimal solution for your unique requirements, we are committed to providing exceptional support throughout the process. Thank you for highlighting our team's dedication, and we appreciate the opportunity to serve you. We are delighted to be recommended for large-scale and complex data migration, and we look forward to serving you in the future. Thank you for choosing LitExtension for your migration needs.

5 / 5 Share

Aug. 1, 2023

We just completed a very extensive migration from an older eCommerce platform (ShopSite) to Shopify. I simply could not have done this without LitExtension. ShopSite is a very unique platform, and getting all the data out properly was incredibly complex. Yet LitExtension handled it so, so well. They never flinched at the complexity, were 100% capable and professional throughout the entire process, and the result was 100% perfect. I honestly can't believe how well it turned out, and am incredibly grateful for their help. I highly recommend!!!

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Dance Supplies Team, Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with LitExtension during your eCommerce platform migration from ShopSite to Shopify. We understand that migrating from a unique platform like ShopSite can be incredibly complex, but we are delighted to hear that our team was able to handle it with professionalism and capability. Our goal is to make the process as seamless as possible for our clients, and we are glad to hear that we were able to achieve that for you. Thank you for placing your trust in us to handle your migration, and we are thrilled to hear that the end result was 100% perfect. We appreciate your recommendation and look forward to the opportunity to work with you again in the future. Best regards, The LitExtension Team

5 / 5 Share

July 17, 2023

Excellent service and support, would certainly use again were it necessary. Prompt and helpful support.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Great to hear that you had an excellent experience with our service and support! Thank you for taking the time to share your positive feedback. We're thrilled that our team was able to provide prompt and helpful support, and we look forward to the opportunity to serve you again in the future. If you have any further questions or concerns, please don't hesitate to reach out to us. Thanks again for choosing our service!

5 / 5 Share

June 27, 2023

An amazing dedicated and thorough team. Was very attentive from the beginning, we were concerned about our large order/customer import from 10+ years of data but LitExtension team was able to transfer everything correctly. When dealing with multiple program/applications including an inventory 3rd party connection it was a little worrisome that some orders would be duplicated but they were able to map everything correctly. Would highly recommend using them for your store transfer. We had already imported our products & categories/collections, but I am sure it would have been just as seamless to use LitExtension for this too. Thank you so much LitExtension team!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Great to hear that you had an amazing experience with our team! It's wonderful to see that our expert was attentive, dedicated, and thorough in transferring your large order/customer data from 10+ years. Your positive feedback and recommendation for us would undoubtedly be helpful for others who are looking for a reliable store transfer service. Thank you for taking the time to share your experience!

5 / 5 Share

June 12, 2023

Andy was a very helpful representative and he clearly explained all he did during the entire process. Andy was the best part of the entire experience with Lit extension.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your positive feedback about Andy and your experience with Lit extension. We're thrilled to hear that Andy went above and beyond to ensure that you were satisfied with the service provided. We'll be sure to pass along your kind words to Andy and the rest of the team at Lit extension.

5 / 5 Share

May 30, 2023

Parfait, très à l'écoute et très réactif. Migration effectuée sans problème. Merci à Jay.

Using app

7 days

Total reviews

7

Average rating

5.0

Developer Reply

Merci pour votre excellente critique ! Nous sommes ravis que Jay ait pu vous offrir un excellent service et rendre votre expérience de migration fluide et sans tracas. Thank you for your great review! We're thrilled that Jay was able to provide you with excellent service and make your migration experience smooth and hassle-free.

5 / 5 Share

May 23, 2023

I highly recommend LitExtension for data migration. Their professional technique and excellent customer service, which is both kind and quick to respond, is the best I have ever experienced.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave such a positive review! We pride ourselves on providing top-notch service to our customers, and it's always rewarding to see our efforts recognized. If you ever need any assistance with data migration in the future, don't hesitate to reach out to us. Thanks again for your support and recommendation!

5 / 5 Share

May 15, 2023

We had to migrate our shop from a platform that wasn't well known or easy to migrate. It was SQL based and used asp to render the products. We had been using this product for close to 19 years and finally had to make a change. With several thousand products and around 4000 customers we had no idea how we were going to pull it off. I found LitExtension while searching migration apps. For a very reasonable fee they migrated all my products, including photos, and all our customers. The customers even had their order history migrated. They kept in constant contact and were also very patient with us as we needed to get the products over and fine tune the items that had more then 3 variables. We didn't want the customers brought over till we felt the products and the look of the new site was where we needed it to be. It honestly was a very smooth migration. LitExtension did exactly what they told us they were going to do.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review! We're thrilled to hear that we were able to assist you in migrating your shop from a platform that wasn't well-known or easy to migrate. We appreciate your trust in our team and we're glad that we were able to successfully migrate all of your products, including photos, and all of your customers, including their order history. Our team always strives to keep constant communication with our clients and to be patient with them as they fine-tune their products and new site. We're happy that we were able to provide a smooth migration experience for you and we're grateful for the opportunity to work with you. If you have any further needs in the future, please don't hesitate to contact us.